Granite City Food & Brewery - Davenport

Review summary

1. S

   Sandy

   Des Moines

   1 review

   2.0

   1 review

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Have a reservation for 12 people table was not even prepared when we arrived Service was extremely slow Food was barely lukewarm, all the 12 people no one enjoyed their meal Or a few from our table was to stare into where the beer is made in looking at Bob’s brooms, trash, and clutter Extremely under staffed
   

   Granite City Food & Brewery - DavenportResponded on November 18, 2024

   Hi Sandy, I'm truly sorry to hear about your recent experience at Granite City Brewery. It's disappointing to learn that your reservation wasn't prepared and that you faced slow service and lukewarm food. Your feedback is important to us, and we will address these concerns with our team to ensure improvements. We appreciate your understanding and hope you might consider visiting us again in the future for a better experience. Thank you for sharing your thoughts.
   

   Is this helpful?

   Report
2. C

   Cassaundra

   Minneapolis

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the food. The service and servers were great! Definitely will be back
   

   Granite City Food & Brewery - DavenportResponded on November 18, 2024

   Hi Cassaundra, thanks for taking the time to fill out a review! We definitely strive to make sure every visit is a good time, so it's nice to know that is just what you got! We're looking forward to having you back soon, have a great rest of your week!
   

   Is this helpful?

   Report
3. J

   John

   Des Moines

   2 reviews

   4.0

   2 reviews

   Dined on October 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was fresh and hot generous portions over all experience was good
   

   Granite City Food & Brewery - DavenportResponded on October 22, 2024

   Thanks for the positive review, John! We’re glad to hear that you enjoyed the fresh and hot food with generous portions during your visit to Granite City Brewery. Our team works hard to provide a great dining experience, and it's wonderful to know we met your expectations. We hope to see you again soon for another delightful meal!
   

   Is this helpful?

   Report
4. J

   Jerry

   Des Moines

   1 review

   vip
   1.0

   1 review

   Dined on October 5, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   It was a busy night and they appeared understaffed. But even for the conditions our waitress was horrible! She had to be asked by another waitress to come to our table after we had sat there for at least 10 minutes. And after taking our order disappeared again. If it wasn’t for another waitress taking pity on us we never would have had drinks or refills. The food was cold when it arrived. Customers around us assigned to the same waitress had to stop employees and ask for someone to wait on them.
   

   Granite City Food & Brewery - DavenportResponded on October 7, 2024

   Hi Jerry, Thank you for sharing your experience at Granite City Brewery. I’m genuinely sorry to hear about the service you received and the issues with your food. This is not the standard we strive for, and I understand how frustrating it must have been for you and your guests. Your feedback is essential, and we will be addressing these concerns with our team to improve our service. We truly appreciate your input and hope you might consider giving us another chance for a better experience in the future. Best, Granite City Brewery Management
   

   Is this helpful?

   Report
5. C

   Caleb

   Des Moines

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience at Granite City! Our server, Dakota, was fantastic—attentive and friendly, making our visit even more enjoyable. The food was exceptional; the BBQ cheddar burger was absolutely delicious and cooked to perfection. Even our kids loved the chocolate cake, which was a delightful treat. Overall, a great family dinner that we can't wait to repeat! Highly recommend!
   

   Granite City Food & Brewery - DavenportResponded on October 7, 2024

   Caleb, thank you for your wonderful review of Granite City Brewery! We're thrilled to hear that you had a fantastic experience and that Dakota provided attentive and friendly service. It’s great to know you enjoyed the BBQ cheddar burger and that our chocolate cake was a hit with your kids. We truly appreciate your kind words and your recommendation. We look forward to welcoming you and your family back for another memorable dinner soon! Cheers!
   

   Is this helpful?

   Report
6. J

   Janis

   Des Moines

   1 review

   5.0

   1 review

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our visit to Granite City in Davenport, IA. We had the ribeye. It was very good and had a good flavor. Our friends, who ate here for the first time, had the meatloaf and the bison burger. They enjoyed their meals as well. They said it was very good and enjoyed it as well. We didn't realize it was homecoming weekend. There were alot of young people dressed up and dining there also. Even though they were very busy our waitress and the rest of the staff made sure we were well taken care of and had plenty to drink and eat. Would highly recommend to anyone who is looking for a great meal, pleasant atmosphere and courteous and friendly staff.
   

   Granite City Food & Brewery - DavenportResponded on September 30, 2024

   Thank you for the fantastic review, Janis! We're thrilled to hear that you and your friends enjoyed your visit to Granite City Brewery in Davenport. It's wonderful to know you loved the ribeye and that our team provided attentive service despite the busy homecoming weekend. Your recommendation means a lot to us, and we’re glad you appreciated the pleasant atmosphere and delicious meals. We look forward to welcoming you back for another great dining experience soon!
   

   Is this helpful?

   Report
7. J

   Jennifer

   Chicago

   1 review

   5.0

   1 review

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything was delicious especially the cinnamon rolls they bring to your table and the prime rib was cooked just right!!
   

   Granite City Food & Brewery - DavenportResponded on September 23, 2024

   Thank you for your wonderful review, Jennifer! We're thrilled to hear that you enjoyed everything at Granite City Brewery, especially the delicious cinnamon rolls and perfectly cooked prime rib. Your feedback means a lot to us, and we're grateful for your support. We look forward to welcoming you back for more tasty dishes in the future!
   

   Is this helpful?

   Report
8. J

   Josey

   Des Moines

   1 review

   3.0

   1 review

   Dined on September 20, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Great tap beers! Great food! Service from who we had could improve just a tad.
   

   Granite City Food & Brewery - DavenportResponded on September 23, 2024

   Hi Josey, thank you for your review! We're thrilled to hear you enjoyed our tap beers and food at Granite City Brewery. We appreciate your feedback regarding the service, as it’s vital for us to enhance our guests' experiences. We'll certainly address this with our team to ensure improvements. We hope to see you again soon for an even better visit! Cheers!
   

   Is this helpful?

   Report
9. M

   Marilyn

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined on August 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   We had a great Great server and our experience was pleasant.
   

   Granite City Food & Brewery - DavenportResponded on August 21, 2024

   Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Granite City Brewery and that our server made a positive impact on your visit. Your kind words mean a lot to us, and we look forward to welcoming you back for more enjoyable meals in the future!
   

   Is this helpful?

   Report
10. S

    Stephanie

    Chicago

    4 reviews

    2.0

    4 reviews

    Dined on August 2, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 3

    The food waa very slow to come out. Our waiter was very nice.
    

    Granite City Food & Brewery - DavenportResponded on August 4, 2024

    Hi there, thank you for your feedback regarding your recent visit to Granite City Brewery. We're sorry to hear that your food took longer than expected to arrive, but we're glad to know that our waiter provided you with good service. Your comments are valuable, and we will work on improving our kitchen speed. We appreciate you sharing your experience with us and hope to serve you better in the future.
    

    Is this helpful?

    Report