Grapefruit Basil – Tommy Bahama Miramonte Indian Wells

Review summary

1. J

   Joseph

   Las Vegas

   72 reviews

   5.0

   72 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super cool indoor and outdoor seating....unique offerings on the menu!
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 4 days ago

   Hi Joseph, Thank you for your recent dining experience at Grapefruit Basil. Your positive review on the seating and unique menu offerings means a lot to us. It was our pleasure to serve you. We look forward to the next opportunity to have you as our guest. Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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2. D

   Doug

   San Francisco

   17 reviews

   4.0

   17 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   The food was not quite as good as it has been on prior visits. Service was a little bit uneven also and the restaurant was 95% empty when we got there at 6 o’clock and the same when we left at 8 PM.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 6 days ago

   Hi Doug, Thank you for the feedback on your most recent visit. Your comments will be reviewed by our team so improvements can be made where needed. We hope to have the opportunity to welcome you back and provide the experience you deserve. Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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3. J

   Jeromya

   VIP

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch menu was fabulous! Jorge was incredible and ambience was exactly what we were looking for.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 7 days ago

   Hi Jeromya, Thank you for choosing to dine with us at Grapefruit Basil. We are delighted to hear that the brunch menu and ambiance was exactly what you were looking for. We also appreciate your shoutout for Jorge! It was our pleasure to serve you. We look forward to the next opportunity to have you as our guest. Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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4. S

   Sue

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the perfect experience before the living desert lights We had our grandchildren with us they loved sitting outside by the fireplace and being able to play the games available was extra special. Appetizers drinks and children’s meals made for the all around best, we couldn’t have asked for more Service was above and beyond knowing we had a time crunch to get to our destination Thank you so much We will be back The Baze family
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 7 days ago

   Hi Sue, Thank you for your recent dining experience with us. We truly appreciate your compliments on the outdoor setting, food and drinks, and above and beyond service! It was our pleasure to have your family as our guests. We look forward to serving you again soon. With gratitude, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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5. A

   Alex

   Los Angeles

   20 reviews

   4.0

   20 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   They were off their game last night with remarkably slow service and a room that was barely a third occupied!
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 7 days ago

   Hi Alex, Thank you for your recent dining experience at Grapefruit Basil. My sincerest apologies for the disappointing service during your recent visit. Your detailed feedback is invaluable as we constantly strive to enhance our guest experience. We hope to have the opportunity to welcome you back and provide the experience you deserve. Warm regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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6. A

   Amber

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service and beautiful room. We had the chicken and steak, both were amazing.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 7 days ago

   Hi Amber, It's wonderful to hear that you enjoyed your recent dining experience with us. Your positive feedback on the service, room and entrees is truly valued. It was our pleasure to have you as our guest. We look forward to serving you again soon! Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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7. K

   Kelly

   Palm Springs

   2 reviews

   5.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food and atmosphere are wonderful. Service has been slow in both times I have been to this restaurant. It may be because help is hard to find; however, the staff doesn’t seem to be in a hurry. If you have time, I recommend enjoying this dining experience.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 7 days ago

   Hi Kelly, Thank you for your recent visit and 5-star review! We greatly appreciate your compliments on the food and atmosphere, but my apologies for the slow service. We are working hard to address this issue. It was our pleasure to serve you and we look forward to welcoming you back again. Many thanks, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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8. M

   Mary

   Palm Springs

   10 reviews

   5.0

   10 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We all enjoyed the airy atmosphere and the Tacos were delicious. We appreciate being able to hear each other in conversation.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 7 days ago

   Hi Mary, We love hearing that you enjoyed your recent dining experience with us. Thank you for your compliments on the atmosphere and delicious tacos. We take pride in the quality of our food and drinks and hope we can share them with you again soon. With gratitude, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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9. r

   richard

   VIP

   Los Angeles

   55 reviews

   5.0

   55 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time experience at this restaurant. Rather limited menu, but wonderful food.  Our server, Gabby, was terrific! And the attention paid to our table personally by the manager was unique and most welcome! If we have one “complaint“, it was the comfort of the chairs at our table. No cushion, but a “stringy bottom“ of plastic or rubber that was most uncomfortable. When we mentioned it, they immediately brought cushions. In my opinion, there’s probably a better choice of chair than the one they provide. We will definitely return. 
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on December 13, 2024

   Hi Richard, Thank you for your first-time dining experience with us. We truly appreciate your feedback about the limited menu and the chairs as we continuously strive to enhance our guest experience. Thank you for the shoutout for Gabby and the manager! It was our pleasure to have you as our guests. We look forward to your next visit. With gratitude, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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10. k

    karen

    New Orleans

    7 reviews

    5.0

    7 reviews

    Dined on December 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great table outside on a beautiful day! Our waitress was really cute and took good care of us! We all Liked our food!
    

    Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded on December 13, 2024

    Hi Karen, Thank you for your recent visit and 5-star review! We greatly appreciate your positive feedback on the outdoor setting, your waitress and the food. We enjoyed having you with us and we look forward to welcoming you back next time. Many thanks, Andrew Roddy General Manager – Restaurants, Bars, and Events
    

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