H & W Steakhouse

Review summary

1. OT

   OpenTable Diner

   Atlanta

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Celebrated my boyfriend birthday here. Do not recommend getting the lamb chops it had a lot of fat and no flavor also the bread was salty. However my scampi , Brussel sprouts and loaded mash was great. We had the crab cake as an appetizer it was 10/10.
   

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2. J

   Joseph

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service. Place is becoming a go to for business dinners.
   

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3. E

   Erika

   Charlotte

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my husband and I’s first time here celebrating my birthday. From the moment we got there the service was amazing. The atmosphere, food, service, etc. was incredible. I couldn’t recommend this place enough we will definitely be coming back
   

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4. M

   Michael

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal as always. Food is always a pleasure and staff are fantastic.
   

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5. S

   Shawtwain

   Atlanta

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   This is not the experience I am used to at H & W Steakhouse. The ambience was lovely as usual but the attendance of the waiters (we had 3) was not up to standard. Chicken was dry (like turkey) and no compensation was offered for the inconvenience. By the time the food was replated, my date had finished so I left eating only cold sides. I expected one of the waiters or a manager to see about my concerns. $150 for 2 people wasted.
   

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6. HP

   HowardP

   Atlanta

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly professional and attentive wait staff which made this special occasion restaurant worth every penny. Food quality was what I expect a top flight steak house should provide. Presentation was lovely. All of the staff was kind and attentive. Loved it.
   

   H & W SteakhouseResponded 1 day ago

   Thank you for your kind words and positive feedback, Howard! We're so glad you enjoyed the attentive service and quality food. Celebrating special occasions with us means a lot, and we appreciate you taking the time to share your experience. Looking forward to welcoming you back soon!
   

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7. K

   Kiwanii

   Atlanta

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed my 1st experience. Thanks for the memories.
   

   H & W SteakhouseResponded 2 days ago

   Kiwanii, we’re so happy you enjoyed your first experience with us! We strive to create memorable moments. Thank you for sharing your feedback, and we can’t wait to welcome you back for more! Cheers!
   

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8. OT

   OpenTable Diner

   Atlanta

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, drinks and service was amazing- we really enjoyed our anniversary night
   

   H & W SteakhouseResponded 3 days ago

   Thank you! We're happy you enjoyed your anniversary with us. Knowing our food, drinks, and service helped make your night special is wonderful. We look forward to celebrating more milestones with you in the future!
   

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9. C

   Charlene

   VIP

   Atlanta

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a wonderful experience! Delicious food, stellar service. I will be back!!
   

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   H & W SteakhouseResponded 4 days ago

   Thank you, Charlene! We’re so happy you had a fantastic experience with us. Our team works hard to provide great food and service. We look forward to seeing you again at H&W!
   

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10. J

    Jeff

    Atlanta

    4 reviews

    4.0

    4 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Great food and service. Best steak I had in last few years. The only reason giving 4 instead of 5. Reservation system is horrible needs some work. Hanging out with 20 plus people in front door way squeezed in waiting for a table when we all have reservations. I mean squeezed in like a rock concert in the old days. Need a much larger lobby area or actually seat folks at reservation time when they show up on-time. My guess is they are overbooking like the airlines assuming some won’t show up. At this price point we don’t need a club line to get in, no young folks coming to eat here.
    

    H & W SteakhouseResponded 4 days ago

    Thank you for your feedback, Jeff! We're glad you enjoyed our food and service. We appreciate your insights about the reservation system and are actively working to improve the experience. Your comments help us enhance our guest experience, and we hope to see you again soon!
    

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