H & W Steakhouse

Review summary

1. s

   shehnoor

   Atlanta Metro

   7 reviews

   vip
   3.0

   7 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Our recent visit to H&W Steakhouse was unfortunately underwhelming. While we had high expectations given their reputation, the experience left much to be desired. First, the wait time for our food was much longer than expected. It took an excessive amount of time for our meals to arrive. When the steak finally came, it was overcooked. We had requested a medium-rare steak, but what we received was closer to well-done. This significantly impacted the flavor and overall enjoyment of the meal. While the staff was polite and apologetic, the delays and quality issues overshadowed their efforts. For a steakhouse that prides itself on premium cuts and fine dining, this was disappointing. We hope this was just an off night, but unfortunately, it’s not an experience we are eager to repeat anytime soon. Rating: 2/5
   

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2. J

   Jeff

   Atlanta Metro

   39 reviews

   vip
   5.0

   39 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our absolute favorite restaurant. The service and atmosphere are second to none.
   

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3. M

   Marcia

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for a birthday celebration, and everything was amazing. The waygu, the sea bass, the bread, the fried lobster, the wine.. all some of the best in the city, but omg it was $700. Worth it, but pricy!
   

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4. t

   thomas

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I've ate at many fine dining steakhouse locations and H & W was a great experience
   

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5. OT

   OpenTable Diner

   Atlanta Metro

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was fantastic! We started with the oysters, which were fresh and delicious. The Branzino was full of flavor, and the broccoli, seasoned with lemon pepper, was a tasty side. The mashed potatoes were creamy and satisfying, though the onions were just okay. For dessert, the butter cake wasn’t my favorite as it had a lemon flavor that didn’t quite suit my taste. Sam and Richard were exceptional waiters for the evening—they thoroughly explained each menu item and patiently answered all our questions. Their attentive service made the night even more enjoyable. Maxwell’s live music added the perfect touch to the atmosphere, creating a wonderful dining experience. I’ll definitely be back!
   

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   H & W SteakhouseResponded 3 days ago

   Thank you for your thoughtful review! We're glad you enjoyed the oysters, Branzino, and our attentive service from Sam and Richard. We are looking forward to welcoming you back for another unforgettable evening!
   

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6. M

   Mia

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great spot for date . Food was great . Drinks good . The lava cake was exceptional.
   

   H & W SteakhouseResponded 4 days ago

   Thanks for the positive review, Mia! We're glad you enjoyed your date night with us. Our team takes pride in delivering great food and hand-crafted drinks! We can't wait to welcome you back for another memorable dining experience.
   

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7. GM

   GraceM

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 5

   Went here with a group of 10 for 2 people's birthday. Place looks really great but our experience with the staff was quite poor. To start one of the guests ordered lamb chops, but was brought over cooked steak. when we inquired their response was oh sorry we ran out of lamb chops. without notifying us prior to randomly making a change for the guest or giving us a chance to chance the order to a meal she wanted. The manager comes back out to address this and his response " yes we ran out so ill just charge you for the lamb chop" . ignoring the concern of the decision that was made without notifying us. They also offered to give the one guest deserts and not the table so we respecfully declined. When our bill arrived we noticed there was a charge for "ICE" we questioned this as its quite weird and they confirmed they charge separately for the ice that is put in the drinks. defiinitely wont go back ever again
   

   H & W SteakhouseResponded 4 days ago

   Grace, we’re sorry to hear about your disappointing experience. Your feedback is invaluable, and we’re addressing these concerns with our team to improve service. We appreciate you bringing this to our attention and hope you might consider giving us another chance in the future. To clarify, we do not charge for a large ice cube in your drink. When you request a large ice cube, we add an additional 1/2 ounce of liquor to your drink, and you are charged for that extra liquor, not the ice.
   

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8. OT

   OpenTable Diner

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we entered, to the moment we departed - my family of 6 was pleased. Earl was amazing. He was extremely knowledgeable, honest and accommodating. His recommendations were delicious.
   

   H & W SteakhouseResponded 5 days ago

   Thank you for your kind words! We're glad you and your family had a great experience. Earl will be delighted to know his efforts made a difference. We look forward to welcoming you back for more unforgettable moments ay H&W!
   

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9. K

   Kandice

   Nashville

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lindsay and Patrick were simply amazing!!!!! They made sure my cousins birthday was perfect. It was worth the drive and the food was phenomenal.
   

   H & W SteakhouseResponded 5 days ago

   Kandice, we’re glad you had a wonderful experience! Lindsay and Patrick truly go above and beyond, and it's great to know the birthday celebration was a success. We appreciate your kind words about the food, too! Thanks for sharing your feedback!
   

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10. DB

    DaniB

    Atlanta Metro

    10 reviews

    vip
    5.0

    10 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience! We came here for our anniversary, and our service was amazing. We had the server Earl who was so kind and friendly. Great recs and explanations of the food. Crab crake was amazing. Fried lobster tail delicious. I had the ribeye that cut through like butter, and fries. Boyfriend had the sea bass and lobster Mac and cheese - All amazing. They brought out a complimentary, most delicious cheesecake with fresh strawberries that said happy anniversary. If it’s your birthday we saw they bring out a large Funfetti cake slice that size of my head! They had live music with great musical selections. Honestly the service was incredible food, ambiance, service - everything. But truly a shoutout to Earl who was so kind and personable to us all night, super knowledgeable. He definitely magnified our anniversary night. Thanks for a memorable anniversary dinner :)
    

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    H & W SteakhouseResponded 5 days ago

    Dani, we’re glad you had a memorable anniversary celebration at H&W! It’s wonderful to know Earl made your experience special with his service and recommendations. We appreciate your kind words about our food and ambiance. Hope to see you again for more celebrations!
    

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