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Ha' - Playa del Carmen, Playa del Carmen, ROO
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Ha' - Playa del Carmen

MXN500 and over
Contemporary Mexican

Make a reservation

2 people
11:00 PM
Booked 4 times today
  • Good for special occasions
  • Fancy
  • Great for fine wines
HA’ Restaurant
The first restaurant in Xcaret to be awarded a Michelin Star. Also honored with 5 AAA Diamonds for its exceptional service.

Carlos Gaytán, the first Mexican chef with a Michelin Star both inside and outside of Mexico, presents HA’, a unique proposal in Contemporary Mexican Cuisine in Riviera Maya. With a 9-course tasting menu in which, Carlos shows us that flavors, textures and temperatures are elements that tell us a surprising story and help us learn about his love for his roots.

When you think you have found your favorite dish Gaytán’s inspiration proposes new creations as the seasons change, ensuring your experiences are always unique and different. Come and have a unique culinary experience at Hotel Xcaret Mexico

Cost of experiences with just wine $3,800 MXN and without wine $2,900, experiences just for adults +18 years old, with dress code (no shorts and no flip flops/no sandals). Pay just credit or debit card.

Why they're an Icon

Executive chef: Carlos Gaytán

  • Award icon

    MICHELIN 1 Star

    2024

From the OpenTable editors: Chef Carlos Gaytán, awarded with a Michelin Star in Chicago, launched a gastronomic experience at Hotel Xcaret in 2018 that celebrates his roots and love for cooking. His 9-course tasting menu blends national products with French techniques, offering dishes that change with the seasons and are paired with exceptional wines. It promises a spectacular culinary experience where flavor and sophistication come together in a dazzling setting.

Dining areas

Additional information

  • Dining style
    Elegant Dining
  • Price
    MXN500 and over
  • Cuisines
    Contemporary Mexican
  • Hours of operation
    Daily 6:00 pm–10:00 pm
  • Phone number
    984 159 1635 ext. 32809
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Formal Attire
  • Award-winning
    1. MICHELIN 1 Star 2024
  • Neighborhood
    Playa del Carmen / Riviera Maya
  • Cross street
    Carretera Federal Chetumal-Puerto Juárez, Av. Solidaridad 2-Kilómetro 282
  • Parking details
    Contamos con Valet Parking directamente en el área de recepción del Hotel Xcaret México.
  • Entertainment
    El primer mexicano con una estrella Michelin, lleva el concepto de la gastronomía mexicana a su máximo, presentando una gran variedad de delicias gourmet, combinadas con la magia de Experiencias Xcaret. “Buscaremos enamorar y cautivar almas con cada platillo…”
  • Additional
    Bar/Lounge, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Private Room, Vegan, Wine

What 274 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.7Food
  • 4.8Service
  • 4.6Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Best Overall

  • Cancun / Riviera Maya

    Best Value

  • Cancun / Riviera Maya

    Innovative

  • Cancun / Riviera Maya

    Great for fine wines

  • Cancun / Riviera Maya

    Contemporary Mexican

  • Playa del Carmen / Riviera Maya

    Best Overall

  • Playa del Carmen / Riviera Maya

    Best Food

  • Playa del Carmen / Riviera Maya

    Best Service

  • Playa del Carmen / Riviera Maya

    Best Ambiance

  • Playa del Carmen / Riviera Maya

    Best Value

  • Playa del Carmen / Riviera Maya

    Great for creative cocktails

  • Playa del Carmen / Riviera Maya

    Healthy

  • Playa del Carmen / Riviera Maya

    Good for special occasions

  • Playa del Carmen / Riviera Maya

    Lively

274 Reviews
  1. Yosi

    Mexico City

    2 reviews

    1.0

    2 reviews

    Dined 5 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Este restaurante, a pesar de ostentar una estrella Michelin, fue una de las peores experiencias que he tenido en mi vida. Su supuesta excelencia quedó opacada por la prepotencia e inflexibilidad de su personal, que me negó el acceso por llegar con un retraso ridículo de 2 minutos (los cuales ellos mismos provocaron) tras un viaje de más de una hora. No solo me trataron con una arrogancia desmedida, sino que hicieron evidente que aquí el cliente no importa, solo su ego inflado por una estrella que claramente no merece. No sé cómo Michelin permite que su nombre se asocie con un lugar tan despreciable y humillante. Si buscas excelencia real, ahórrate la decepción y el desprecio de este lugar. ¡Es una vergüenza que este restaurante siquiera se considere de alta categoría!

    2 people found this helpful

  2. Mitul

    Orange County

    4 reviews

    5.0

    4 reviews

    Dined on December 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was an amazing experience. The wine pairings were excellent and I didn’t realize there were so many good Mexican wines of this high caliber in both red and white. I’m vegetarian and so I was not full after this meal but my wife and her brother do eat meat and they were stuffed. A filet mignon is more filling than the same size piece of eggplant. So the value for a vegetarian was not as good as other high end tasting meals that I have had. But the taste of the food, the presentation, the wait staff, the ambience of the restaurant, even the bathrooms were awesome.

    Is this helpful?

  3. Brenda

    Cancun

    1 review

    5.0

    1 review

    Dined on December 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Definitivo un lugar que vale la pena. Estuvimos muy bien recibidos, con la cena a 9 tiempos y maridaje. Delicioso cada uno de los platillos y el servicio un verdadero placer. Fuimos por mi cumpleaños y tuvieron el detalle de enviarme un pequeño pastel para 4 lo cual definitivo lo aprecio mucho.

    Is this helpful?

  4. Pedro

    Monterrey

    3 reviews

    5.0

    3 reviews

    Dined on December 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente experiencia. La calidad y sabor de los alimentos fue muy buena. La atención estupenda y las bebidas totalmente alineadas con cada plato. Totalmente recomendable

    Is this helpful?

  5. Randie

    Phoenix

    1 review

    5.0

    1 review

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Every single course was phenomenal. Excellent attention to detail for everything from flavor to presentation. The staff were extremely attentive and knowledgeable. We were not staying at the Xcaret property, but this meal was well worth the trip out there. I am looking forward to coming back when I am in Playa!

    Is this helpful?

  6. David

    Philadelphia

    12 reviews

    4.0

    12 reviews

    Dined on December 1, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Service was very attentive at the start of our meal at 6:30pm. As other diners arrived the staff became stretched and less responsive to our table. The descriptions of wines and food were quite short compared to similar restaurants. This was both a positive by eliminating excess or unwanted server interaction and a negative by discouraging questions and desired server interaction. It may have been a side-effect of the staff being stretched. Our principal server was very accommodating for the preferences of one in our party to avoid certain foods (but is not allergic to them). Most of us declined the wine pairing. We were given several mocktails which paired poorly with the food and were little more than a distraction. I sampled the wines served to my spouse. I thought they ranged from good to exceptional. All were far better than the house wines at the other Xcaret restaurants. The filet mignon was disappointing for some of us who felt it compared poorly to the beef served at Tah-xido hibachi. It was dry and lacked both flavor and complexity. Other courses were wonderfully complex and flavorful. At $146 plus gratuity without wine, this meal is a bargain. The wine pairing costs only $47 plus gratuity. If you don’t want the wine, try asking them not to serve all the mocktails. That might save you about $10 per person.

    1 person found this helpful

  7. michael

    VIP

    New York City

    14 reviews

    5.0

    14 reviews

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is more than good food, it’s a gastronomic drama that is exciting and perfectly prepared dishes. The quality of food and services are a reminder of what Michelin stars are all about. The decor is interesting and the water features are over the top cool. I recommend Ha above many San Francisco 2stars I’ve visited. Well done!!!

    Is this helpful?

  8. Christian

    Mexico City

    5 reviews

    5.0

    5 reviews

    Dined on November 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excelente experiencia culinaria, la presentación de los platillos es excelente y el maridaje insuperable

    Is this helpful?

  9. Amber

    Houston

    12 reviews

    5.0

    12 reviews

    Dined on November 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent experience at Ha! Very reasonably priced for a 1 star Michelin restaurant. The wine pairing was wonderful with delicious choices of wines. Beautifully decorated and designed space. Excellent cocktails - the mezcal drink was a favorite.

    Is this helpful?

  10. Ana

    Caribbean

    1 review

    5.0

    1 review

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Una experiencia excelente, recomendado si te gusta probar distintas comidas y vinos.

    Is this helpful?

FAQs

Ha' - Playa del Carmen is rated 4.8 stars by 274 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
11:00 PM
Booked 4 times today
Google Map for Ha' - Playa del Carmen

Carretera Federal Chetumal-Puerto Juárez Kilómetro 282 Lt 023 2, Hotel Xcaret México, Playa del Carmen, ROO 77710

Dining areas

Additional information

  • Award-winning
    1. MICHELIN 1 Star 2024
  • Cross street
    Carretera Federal Chetumal-Puerto Juárez, Av. Solidaridad 2-Kilómetro 282
  • Neighborhood
    Playa del Carmen / Riviera Maya
  • Hours of operation
    Daily 6:00 pm–10:00 pm
  • Price
    MXN500 and over
  • Cuisines
    Contemporary Mexican
  • Dining style
    Elegant Dining
  • Dress code
    Formal Attire
  • Parking details
    Contamos con Valet Parking directamente en el área de recepción del Hotel Xcaret México.
  • Payment options
    AMEX, Mastercard, Visa
  • Entertainment
    El primer mexicano con una estrella Michelin, lleva el concepto de la gastronomía mexicana a su máximo, presentando una gran variedad de delicias gourmet, combinadas con la magia de Experiencias Xcaret. “Buscaremos enamorar y cautivar almas con cada platillo…”
  • Additional
    Bar/Lounge, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Private Room, Vegan, Wine
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  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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