Hacienda San Angel Gourmet

Review summary

1. B

   Barbara

   Philadelphia

   38 reviews

   vip
   5.0

   38 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfection! The service, food, decor, and music are all so enjoyable. Our server, Raul, was the best! He added to our enjoyment of the evening. Our cocktails were so good! The stuffed poblano pepper was delicious, as well as the fillet. And the view and music all up to a great evening.
   

   Hacienda San Angel GourmetResponded 1 day ago

   Wonderful! Thank you so much for dining with us and for taking the time to leave a review. Raul is exceptional and we are lucky to have his service. We are so glad you enjoyed your visit. I will make sure that Raul, Oscar and the team upstairs and in the kitchen all know their efforts were appreciated. Wishing you a wonderful holiday season ahead.
   

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2. R

   Rick

   Edmonton

   5 reviews

   vip
   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our experience in this beautiful restaurant. Raul and his colleagues were attentive and friendly and they made sure we were well taken care of. The food is exceptional, the entertainment was great and the service was incredible. We will be back and will tell all our friends to dine at Hacienda san Angel.
   

   Hacienda San Angel GourmetResponded 2 days ago

   Thank you so much for dining with us and for taking the time to leave a review with your experience. We are happy that you enjoyed your visit. I will make sure that Raul, his team and the kitchen all know their efforts were appreciated. Guest enjoyment and feedback are highly valued.
   

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3. A

   Alice

   Vancouver

   13 reviews

   vip
   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had our anniversary dinner at Hacienda San Angel, a hotel with an amazing restaurant. The view from our table was exquisite. The food and service matched the ambiance. They even brought out a special dessert for us.
   

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   Hacienda San Angel GourmetResponded 2 days ago

   Thank you very much for choosing to dine with us and for taking the time to share your experience here. We are very happy that you enjoyed your visit. Wishing you a wonderful holiday season ahead.
   

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4. C

   Charles

   Palm Springs

   9 reviews

   vip
   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So good we are going back again during our trip. Love Hacienda San Angel.
   

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   Hacienda San Angel GourmetResponded 4 days ago

   Wonderful! Thank you for dining with us and for taking the time to leave a review and rating. We are delighted you enjoyed your visit.
   

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5. B

   Brian

   Nashville

   8 reviews

   vip
   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Honestly, this wonderful gem never disappoints. Between the beauty of the surprising courtyard and rooftop view of the old city, pared with the amazing dishes, it is a must go spot on every trip to PVR for us.
   

   Hacienda San Angel GourmetResponded 6 days ago

   Wonderful. Thank you so much for your ongoing patronage and for taking time to share your experience here. We are happy that you continue to enjoy your visits and I hope we never disappoint but you must tell us if ever we do. Your enjoyment and feedback are highly valued. Wishing you a wonderful holiday season ahead.
   

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6. C

   Cathy

   Washington DC

   3 reviews

   vip
   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous place from the minute you step into the Hacienda. Excellent service, fantastic food & wine. Great view of the fireworks show.
   

   Hacienda San Angel GourmetResponded 7 days ago

   Thank you for dining with us and for taking the time to give us a review. We are happy that you enjoyed your visit. I will make sure the team hears that their efforts were appreciated. Wishing you a wonderful holiday season.
   

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7. M

   Mark

   Dallas

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   The place is fabulous with Views, but the service needs to improve. When we first sat down, we ordered flat water and sparkling water. Our entrées were delivered and we still didn’t have the water. Don’t bother to order a martini because they come warm. They don’t know how to shake them and get them cold. Someone should teach them to Kill the glasses and then shake the martini so that they’re cold. I asked for ice and told him the drink was warm and didn’t get the ice. I had to ask a second server and finally got some ice. They brought me a second martini and it was the same problem. 
   

   Hacienda San Angel GourmetResponded 7 days ago

   Thank you for your feedback. I will definitely discuss with my staff as what you describe is not the norm; they definitely know how to serve cold drinks. I am aware that you were disrespectful to my staff in your last 3 visits and I would prefer you choose another venue to patronize. There are so many wonderful places to choose from. No t-shirts means no t-shirts. The policy is for everyone, even people named, "Mark". You do not have to like my policies but I do expect you to follow them. You place my staff in awkward uncomfortable situations. All of that being said, I do expect my staff to provide excellent service no matter the behavior of the guest so it was good to learn that you did not receive that.
   

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8. E

   Eric

   Dallas

   2 reviews

   vip
   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most beautiful restaurant I have ever been to! Our servers Arturo and Jeffery were magnificent. I could imagine a better place experience! My favorite place to eat in the whole world😀
   

   Hacienda San Angel GourmetResponded on November 15, 2024

   Thank you so much for choosing to dine with us and for taking the time to share your experience. We are so happy you enjoyed your visit. I will make sure that Arturo and Jeffrey know how appreciated their efforts were.
   

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9. J

   Judy

   New Orleans

   2 reviews

   vip
   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The first restaurant we visited in PV and it is our tradition to go when we come every year. Beautiful venue and view, delicious food and amazing service.
   

   Hacienda San Angel GourmetResponded on November 16, 2024

   Thank you for your ongoing patronage and for taking time to share your experience. We are happy that you continue to enjoy your visits here. Wishing you a wonderful holiday season ahead.
   

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10. M

    Megan

    Kansas City

    3 reviews

    5.0

    3 reviews

    Dined on November 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing service with even better food! What a view of the city as well. We will be back!
    

    Hacienda San Angel GourmetResponded on November 15, 2024

    Thank you so much for dining with us and for taking the time to share your experience. We are delighted you enjoyed your visit. I will be sure the staff know their efforts were appreciated.
    

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