Hacienda Sisal - Cancun

Review summary

1. K

   Katie

   Kansas City

   1 review

   5.0

   1 review

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   So nice out on the patio! Had a morter bowl filled with cheese, chicken, beef, & shrimp….AMAZING!
   

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2. D

   Devin

   Minneapolis

   2 reviews

   5.0

   2 reviews

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great. Really good home cooked Mexican food. Outstanding
   

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3. L

   Luis

   VIP

   Indiana

   10 reviews

   5.0

   10 reviews

   Dined on January 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service, pleasant ambience and food was excellent. Will definitely go back in the near future when in Cancun.
   

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4. B

   Bradford

   Pittsburgh

   2 reviews

   5.0

   2 reviews

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   German and Sergio, our waiters on separate occasions, were phenomenal - so friendly, hospitable, attentive and fun. Sisal is usually our first dinner after checking in at the Royal Sands. There’s a certain quality to the place that makes us feel immediately at home and in for a treat!
   

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5. V

   Viajes

   Cancun

   2 reviews

   2.0

   2 reviews

   Dined on January 19, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Tardaron más de una hora en entregar los platillos. En cuanto a la comida dos platillos estaban mal mal. El lugar esta padre ♥️
   

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6. H

   Hawh

   Greater Boston

   12 reviews

   5.0

   12 reviews

   Dined on January 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was excellent. However, we were dining with friends we hadn’t seen for a long time and the noise level made it hard to have a conversation.
   

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7. OT

   OpenTable Diner

   Cancun

   1 review

   5.0

   1 review

   Dined on January 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect including the mariachis! Thank you for more great memories
   

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8. C

   Cathy

   VIP

   Chicago

   35 reviews

   2.0

   35 reviews

   Dined on January 7, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   We first came to this restaurant in 2010 and were blown away by the excellent food and service. The tableside prep of guac was always a huge portion with avocado perfectly ripe. We were SO disappointed with the decline in quality this visit. The guac was a meager portion and the avocado were not ripe. The chips were stale and when we asked for fresh, we got another stale batch. The chicken fajita arrived lukewarm, not sizzling, and was another meager portion. The service and margaritas were great, but we won't go back.
   

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9. S

   Scott

   VIP

   Chicago

   87 reviews

   5.0

   87 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and outstanding service! Went above and beyond to customize our dinner.
   

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10. T

    Tania

    Orange County

    1 review

    5.0

    1 review

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We ate here on New Year’s Eve. We were celebrating my teen son’s birthday. Food was great and the service was excellent. Highly recommend the table side guacamole. The mariachi band added a fun element to the dining experience.
    

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