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Haidilao Piccadilly Circus, London,

Haidilao Piccadilly Circus

4.8
4.8
164 Reviews
£26 to £40
Chinese

About this restaurant

  • Good for groups
  • Good for special occasions
  • Hot spot
China's Premier Hot Pot Brand - Haidilao Hot Pot
Accumulated Total Customer Visits Exceeding 1 Billion

Originating from Sichuan, China in 1994, Haidilao Hot Pot is the largest direct-operated hot pot brand in China and a globally renowned Chinese restaurant chain, whose accumulated total of customer visits has surpassed 1 billion. Since 2019, Haidilao has consistently ranked among the world's leading restaurant brands by brand value* for 5 consecutive years, making it the sole Chinese restaurant brand on the global market to achieve such recognition.
Currently, Haidilao has opened more than 1,700 stores across 16 countries spanning across four continents, including China, Singapore, the United States, South Korea, Japan, Canada, Australia, and the United Kingdom. Through continuous product and service innovations, Haidilao spreads Chinese hot pot culture to food enthusiasts around the world, earning the love of customers from all corners of the globe.
(* Source: Brand Finance)

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Additional information

  • Dining style
    Casual Dining
  • Price
    £26 to £40
  • Cuisines
    Chinese, Sichuan, Vegetarian / Vegan
  • Hours of operation
    Daily 11:00 am–2:00 am
  • Phone number
    020 8150 0616
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Location
    Unit 4/5 Trocadero Centre, London, W1D 7DH
  • Neighborhood
    Piccadilly
  • Parking details
    None
  • Additional
    Beer, Cafe, Cocktails, Delivery, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, Wheelchair Access, Wine

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 164 people are saying

Haidilao Piccadilly Circus reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

4.8
4.8 based on all time ratings
  • 4.7Food
  • 4.8Service
  • 4.7Ambience
  • 4.5Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
Haidilao Piccadilly Circus offers an exceptional hot pot experience with "outstanding service" and "delightful flavors." Guests rave about the "friendly and attentive" staff who enhance the "warm and inviting atmosphere." The variety of broths and fresh ingredients cater to all tastes, making it a must-visit for hot pot enthusiasts.

164 Reviews

  1. Yeliz

    London2 reviews

    4.0

    Dined on May 2, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Very quick and helpful service, the food was also great

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  2. Elaine VIP

    Yorkshire11 reviews

    5.0

    Dined on April 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    You have to be quick to book, one week in advance , use of an app to book or get help! Basic drinks but prune juice free and one of us paid for salad + bar and that was plenty Portions on small side but recommend Sirloin steak sliced Marinated chicken Fish Balls Try four different broths to cook Def wear the aprons and order noodles Use the ladies bathrooms..extra toiletries great plus heated toilet seat! Yip! 😜👍

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  3. AutumnT

    London1 review

    5.0

    Dined on April 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely fantastic experience. It was our first time going to Hot Pot and the staff took their time to explain without making us feel like we're dumb - it was more so celebrating that we were willing to try it out! The service was outstanding, kind and more than thoughtful. From explaining how it worked, how long to cook the food, going through the broths, all the way down to having mouth wash and sanitary towels in the bathroom (which also had heated seats!) We didn't feel rushed and my partner was given a birthday crown, birthday bag and fruit platter with a candle for his birthday - they were very understanding about him not wanting them to sing but they double checked in case he changed his mind later in the meal but did it with kind caution. They have an option for you to order noodles that are made with a display by a chef by your table which looks amazing & we totally recommend getting this! The prices were very reasonable & at the end they don't pressure or even give the option to tip, I had to ask if she could put it on the bill for me! Everyone from the moment we walked in to the moment we left were lovely, smiling and welcoming and I can't wait to go back again. :)

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  4. OpenTable Diner

    London1 review

    5.0

    Dined on March 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service! The food was top tier and it was my first one

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  5. OpenTable Diner

    London2 reviews

    5.0

    Dined on January 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service is one of the best in London I experienced so far. Lovely stuff, well organised. They literally supply everything you need and you might need. Food was also fresh and decent portion sizes.

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  6. DALG

    London2 reviews

    5.0

    Dined on November 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved it! The food was amazing like always and the service was also great. I went there for my birthday and had a great time! They sang me happy birthday and even gave me a nice mug as a gift! Thank you Hadiliao♥️

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  7. mingx

    London1 review

    2.0

    Dined on November 2, 2023

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 3
    Their price is too high. They automatically will charge you 12.5% service fee. Service is not as expected. They forgot to give me drink until I remind. I do not think I will come back any more.

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  8. GigiC

    London1 review

    5.0

    Dined on September 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Honestly this place never fails to amaze me and this is the second time I've gone to this restaurant and it was truly such a great experience, the service and the food are on par with excellence

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  9. Corey

    London1 review

    5.0

    Dined on August 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The best hotpot place in London, and the service is 10/10

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  10. OpenTable Diner

    San Francisco1 review

    5.0

    Dined on June 7, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Literally maybe the best restaurant experience I have ever had. Food and service were all top notch. A+

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FAQs

Haidilao Piccadilly Circus does offer delivery in partnership with Deliveroo. Haidilao Piccadilly Circus also offers takeout which you can order by calling the restaurant at 020 8150 0616.

Haidilao Piccadilly Circus is rated 4.8 stars by 164 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for Haidilao Piccadilly Circus

Unit 4/5 Trocadero Centre, London, W1D 7DH

Additional information

  • Neighborhood
    Piccadilly
  • Hours of operation
    Daily 11:00 am–2:00 am
  • Price
    £26 to £40
  • Cuisines
    Chinese, Sichuan, Vegetarian / Vegan
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    None
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cafe, Cocktails, Delivery, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, Wheelchair Access, Wine
  • Phone number
    020 8150 0616
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