Hard Rock Cafe - Copenhagen

Review summary

1. G

   Geraldine

   Denmark

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Un menu imposé pour Noël ,soit…mais un dessert imposé ,une table devant les cuisines et une note à plus de 200 euros à 4 sans boisson alcoolisée…bref ..c était bof …sans plus …trop cher …et rien de top en terme de saveurs .La viande hachée était bonne et le serveur ,sympathique !
   

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2. G

   Geoffroy

   Denmark

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We had a very disappointing experience at Hard Rock Café, booked via OpenTable. To begin with, we ordered drinks, but the starters were served before the drinks even arrived, leaving us with nothing to drink while eating. The service continued to disappoint: the main courses were brought out while we were still eating the starters, and the table hadn’t even been cleared, forcing us to send the dishes back to the kitchen. On top of that, the water glasses were scorching hot, fresh out of the dishwasher, which made drinking water unpleasant. The overall value for money was shocking. The prices were exorbitant compared to the quality of service and food provided. For example, the drinks were served in massive glasses filled mostly with ice, leaving very little to actually drink. In the end, we paid a total of €300 (approximately $330), which felt unjustifiable for the experience we had. To make matters worse, the music was unbearably loud—we couldn’t even hear each other speak, which completely ruined the atmosphere. This experience left us so dissatisfied that we canceled another restaurant reservation we had made through OpenTable, fearing it would turn out just as bad. This was a poorly managed and chaotic experience, and we cannot recommend it.
   

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3. E

   Emilie

   Denmark

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   J’ai mis une étoile car malheureusement je ne pouvais pas mettre zéro. Des plats d’une qualité médiocre, même pour un restaurant de chaîne ! Quand on va au Hard Rock Café on ne s’attend pas à un gastro mais quand même ! 200 € (2 adultes et un enfant) pour rien manger un soir de Noël… À fuir !!!!!! Heureusement qu’on croit plus au Père Noël ! Inadmissible 
   

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4. M

   Marzia

   Denmark

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Il cibo nella media ,il mojito superlativo, quindi complimenti al barman.Simpaticissimo e cordiale il cameriere che ci accompagnato nella serata Joel lo spagnolo☺️
   

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5. C

   Clinton

   Denmark

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and atmosphere was excellent. The server Measha really made the experience. Thank you. Will recommend.
   

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6. c

   clare

   Manchester

   1 review

   2.0

   1 review

   Dined on December 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were left waiting to be seated and then left waiting to order. The children were given an activity book but no pens or crayons to use which meant they were useless. I had been asked when booking and confirmed we were celebrating a birthday - why ask if you then do not acknowledge? The food was ok and the server was friendly and helpful in general. The toilets were a disgrace! Disappointing experience sadly.
   

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7. B

   Ben

   Denmark

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was very clean and had a fantastic vibe food was bang on as well top night 👍🍻
   

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8. P

   Paul

   New York City

   1 review

   2.0

   1 review

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Starters and mains had to be sent back as they were cold. No apology offered. Food was ok when brought back. Just an overall poor experience
   

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9. C

   Catherine

   Angus

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing gluten free options and friendly staff! Highly recommend!
   

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10. C

    Caroline

    Hertfordshire

    2 reviews

    1.0

    2 reviews

    Dined on December 3, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    Awful experience. Both ordered burgers. One was completed inedible- dried up / no sauce or salad inside. Was meant to be served on a bed of coleslaw, just a small amount of dried cabbage. So bad we had to send back. They re-cooked and the second attempt was better but by then our experience was ruined as we then ate one at a time. Absolutely no compensation provided, just a bill for nearly 600kr. So Disappointing. we have eaten in many Hard Rock Cafes around the world and will not be visiting again.
    

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