Harry’s Victoria

Review summary

1. K

   Karen

   Manchester4 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Staff knowledge not good over ordered as wasn’t made clear size of breads and ordered wrong pizza
   

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2. M

   M.O. VIP

   London34 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Went for a mother's day dinner with my 2 kids! Excellent selection of food and was very accommodating about my 2 kids sharing 1 of the 3 course menu. First time and will certainly come back x
   

   Harry’s VictoriaResponded 2 days ago

   Thank you so much for your wonderful feedback! We’re so glad you and your kids enjoyed your Mother’s Day dinner with us. We can’t wait to welcome you back again soon! Warm regards, The Harry’s Victoria Team
   

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3. T

   Tamara

   London6 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Pre booked for Mother’s Day - arrived and seated swiftly - noticed the tables around me the mothers were being presented Jo Malone Mother’s Day gifts. I didn’t say anything but my adult daughter went and asked a waiter what was the situation with the Jo Malone gifts. The waiter said you had to re book (which we had) he said he would speak to his manager - the manager told him there was a tick box for Mother’s Day on the booking form. I had clearly noted it was for Mother’s Day but not ticked a box. Such a shame as it really left a dampener seeing other mothers receiving the gifts.
   

   Harry’s VictoriaResponded 2 days ago

   Thank you so much for sharing your thoughts with us. We truly appreciate you choosing to celebrate Mother’s Day at our restaurant. We sincerely apologize for any confusion regarding the Jo Malone gifts. To clarify, the gifts were offered to guests who had booked our special Mother’s Day Set Menu Experience. As your reservation was not for that specific experience, it didn’t include the gift. We completely understand how this may have been disappointing, and we truly regret that it impacted your visit. We will certainly take your feedback on board and ensure better communication moving forward. We genuinely hope to welcome you back soon and provide you with an experience that exceeds your expectations. Warmest regards, The Harry’s Victoria Team
   

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4. A

   Aubrey VIP

   London4 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Everything was wonderful but as we have found previously, the background music was far too loud Hence other diners speak louder to be heard, which makes the ambient noise even louder. Your sister restaurants THE IVY are restrained so you can hear the other people at your table and don’t have to lip read.
   

   Harry’s VictoriaResponded on March 25, 2025

   Thank you for your feedback! We’re glad you enjoyed your experience and appreciate your comments on the music. We’ll certainly consider this for future visits. We look forward to welcoming you again soon. Best regards, The Harry’s Victoria Team
   

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5. K

   Karen

   Yorkshire3 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous pre theatre meal. The atmosphere in Harry’s was fantastic. A lovely buzz and the lowering of the lights as the evening went on added to the ambience. Waiting staff attentive, friendly and plentiful. The food was excellent, served with a flourish and a smile. I will definitely come back again and highly recommend Harry’s.
   

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   Harry’s VictoriaResponded on March 25, 2025

   Thank you for your fantastic review! We’re so pleased to hear you enjoyed your pre-theatre meal and the vibrant atmosphere at Harry’s. It’s wonderful to know our team provided attentive and friendly service, and that the food met your expectations. We look forward to your next visit and truly appreciate your recommendation. Best regards, The Harry’s Victoria Team
   

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6. K

   Karen

   London3 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely service, great food and ambience. Highly recommended.
   

   Harry’s VictoriaResponded on March 25, 2025

   Thank you for your great feedback! We’re so happy you had a positive experience with us. Your recommendation means a lot, and we look forward to your next visit. Best regards, The Harry’s Victoria Team
   

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7. M

   Maria VIP

   London44 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Again! Everything was amazing as always... never fails us... please don't drop your standards ...
   

   Harry’s VictoriaResponded on March 25, 2025

   Thank you so much for your kind words and continued support! We’re thrilled to hear that everything was amazing, as always. We will continue to uphold the high standards you’ve come to expect from us. We look forward to welcoming you again soon! Warm regards, The Harry’s Victoria Team
   

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8. J

   Jean

   London2 reviews

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good experience. Second visit, enjoyed the food more this time. Service was particularly good.
   

   Harry’s VictoriaResponded on March 21, 2025

   Thank you for your review! We’re so glad you enjoyed your visit, even more this time. Great to hear the service stood out—looking forward to welcoming you again! The Harry’s Victoria Team
   

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9. N

   Noelle VIP

   London5 reviews

   1.0

   Dined on March 19, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   I’m sure we hit a busy spot and this could be a lovely place but we waited over 20mins to order without any acknowledgement at table, the waitress was lovely but our drinks took an hour and arrived after food and no one came over or checked anything. Felt invisible and such a shame. We were told drinks would come off the menu and then got a bill with them on, which they swiftly remedied. It was supposed to be a special catch up but spoilt with such poor service although food when it arrived was great
   

   Harry’s VictoriaResponded on March 25, 2025

   Thank you for your feedback. We’re sorry to hear about the service issues you experienced and truly appreciate you bringing this to our attention. We’re glad you enjoyed the food and will work on improving our service for future visits. We hope to welcome you back soon. Best regards, The Harry’s Victoria Team
   

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10. M

    Maria VIP

    London44 reviews

    5.0

    Dined on March 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our new go to restaurant in the area. Love the food and ambience.
    

    Harry’s VictoriaResponded on March 17, 2025

    Thank you for your wonderful review! We’re so pleased to hear that you’ve found a new favorite spot with us. We’re thrilled you enjoy both the food and the ambiance, and we look forward to welcoming you back soon! Best regards, The Harry’s Victoria Team
    

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