Helena Modern Riviera

Review summary

1. N

   Natalie

   Orlando

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This place is nice If you want a birthday party atmosphere but want awful service. I went with my girlfriends to this Resturant last night and they sat us quickly towards the back of the Resturant where is the most loud. We then sat there for 10 mins without being greeted and with the other table across from us being attended to before us even through they just sat down. The server then came by and whispered her name and then said I’ll get some water for you guys. She walked away and then proceed to take care of another table. We would have continued to wait except I got up to use the restroom And I saw the server laughing and talking to another server in the corner with their phones in their hands. She had no urgency to hurry back with our waters. After that we decided to leave and go to uncle Julio’s which was a much better choice.
   

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2. J

   Jessica

   Naples

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The waitress was great. One meal didn’t come out and then they told us they ran out of French toast. I had to wait for another meal to be made. No comp on meal. Overall a good time but needs some adjustments!
   

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3. E

   Emily

   Orlando

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   We went for a birthday brunch the service was terrible took forever to order drinks order food, birthday girl didn’t even get to eat her French toast was under cooked, didn’t want to wait forever to get another reorder, took forever to get our bills our drinks, we were just very unhappy
   

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4. K

   Kansas

   Orlando

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   I made a reservation for brunch to celebrate my mom’s birthday, and upon arrival, we were quickly seated. Our server introduced herself shortly after, but I immediately noticed that she seemed to focus solely on my mom and did not engage with me or acknowledge my presence. While the food was good, the service could have been much faster. It took roughly 20 minutes for our drinks to arrive, and I had to ask for a water refill twice before receiving one— just before we left. Where I had the biggest issue was with the way my server handled the check. As I was paying for my mom’s birthday meal, I requested the check, but the server handed it directly to my mom instead of me, even though I was the one who asked for it. My mom passed it to me in front of the server, and when I handed my card to the server to pay, she took it and handed it to my mom again. My mom then had to clarify that I was the one paying, but the server never acknowledged the mistake. I couldn’t help but feel it was a bit disrespectful, as it seemed like she either didn’t recognize that I was the one paying or perhaps assumed I was too young to do so. Additionally, an 18% gratuity was added to the bill, which seemed unusual for a party of two, and I'm unsure whether this is standard practice or a decision made by the server. While the food was decent, the overall service left much to be desired, and I left feeling uncomfortable due to the lack of acknowledgment and respect from my server.
   

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5. j

   janalynn

   Orlando

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Roger made the experience great, will definitely be going back.
   

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6. V

   Vicente

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Muy bonito el local con buena decoración, atención bien, me pareció que los platos de entradas tienen una porción muy pequeña para el costo. Los platos principales estaban completos y las porciones demasiado bien y muy ricas. El resto excelente
   

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7. A

   Alex

   Orlando

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food was not consistent, chicken was room temp and partially dry, steak was overcooked, lamb chops and sauces were good, but overall food quality was not at par with prices.
   

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8. R

   Rosa

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   They were out of half of what we wanted both in food and drinks. Who runs out of yellow mustard? After the waitress told us “no we’re out of that” for the third time I wanted to leave. Our first time there and was really disappointed and not impressed.
   

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9. B

   Brianna

   Orlando

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   never leave reviews, but wow this was so underwhelming. Ordered 6 things and everything had something wrong with it. Meatballs were frozen, rice was undercooked, steak was raw after sending back twice, and my mashed potatoes tasted exactly like instant mash. Ambience was very pretty, but that's nothing if the food isn't great. Only giving an extra star because the best thing I had was my cocktail.
   

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10. I

    Indhira

    Minneapolis

    5 reviews

    3.0

    5 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    Service was good, but good was not good at all…you don’t get what you pay for. Very disappointed.
    

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