HopCat - Partridge Creek

Review summary

1. J

   Jennifer

   Detroit

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had a 5:15 reservation and we didn’t get seated until 5:35. Food then came out around 6:20. Because of the wait for our table and food the manager gave us two free deserts that we were not expecting but appreciated the gesture. Those then took another 15-20 minutes to come out. The server was very kind when she came by though. Just a very long wait for our table and food overall. We missed the tree lighting because of it, unfortunately, which was the whole reason why we went there.
   

   HopCat - Partridge CreekResponded 4 days ago

   Hi Jennifer, I am sorry we did not provide a great experience for you. I would love the opportunity to make this up to you. Please feel free to email Kara at ksnyder@hopcatcom with more information. Thank you in advance!
   

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2. A

   Amber

   Detroit

   3 reviews

   vip
   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joy was fantastic!!! I can’t say enough good things about her. She was kind, Helpful, attentive, and positive. I will look for her again next time I visit.
   

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3. B

   Bonnie

   Detroit

   13 reviews

   4.0

   13 reviews

   Dined on November 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Thank you for the free dinner for my veteran dad!!!
   

   HopCat - Partridge CreekResponded on November 12, 2024

   Thank you for the review and kind words! We appreciate your support and feedback.
   

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4. C

   Chelsea

   Detroit

   1 review

   2.0

   1 review

   Dined on November 10, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   Service was amazing.. friendly and thorough. Food was mediocre at best. Chicken overcooked and a hair in it.. swift fix and action by staff but the flavors just weren’t great.
   

   HopCat - Partridge CreekResponded on November 11, 2024

   Chelsea- Thank you for the feedback. We are sorry to hear that you did not have a 5-star experience. We would love the chance to hear more about your time here so we can improve for your next visit. Please feel free to email directly me at jambler(at)hopcatcom with more details. Thank you in advance!
   

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5. M

   Mike

   Detroit

   1 review

   2.0

   1 review

   Dined on November 9, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Waitress took a long time to get our drinks. I can see my drinks at the bar waiting for us. Why would you take out food order and say I’ll be back to get your drinks and go wait on a 12 top? Food was decent but could’ve been hotter.
   

   HopCat - Partridge CreekResponded on November 13, 2024

   Thank you for the feedback. We are sorry to hear that you did not have a 5-star experience. We would love the chance to hear more about your time here so we can improve for your next visit. Please feel free to email me directly at jambler(at)hopcatcom with more details. Thank you in advance!
   

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6. D

   Denise

   Michoacán

   1 review

   2.0

   1 review

   Dined on November 1, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Very loud Waitress doesn’t check back on you Different servers drop off the food
   

   HopCat - Partridge CreekResponded on November 3, 2024

   Denise - Thank you for the feedback. Your dining experience does not sound up to our standards. We would love the chance to hear more about your time here so we can improve for your next visit. Please feel free to email us at hcpc@wearebarflydotcom with more details. Thank you in advance!
   

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7. SR

   SRH0814

   Detroit

   8 reviews

   4.0

   8 reviews

   Dined on October 27, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Hostess greeted us and was very friendly. She pointed out the restrooms are she sat us. Server was very nice and friendly as well. Drinks were very good. There was a group of us meeting for brunch. None of us enjoyed our meals. Twp had the blueberry and lemon pancakes and the pancakes were very dry. One had chicken and waffles and she said the same for her waffle and didn’t eat it. The last person in our party had the banana and peanut butter waffle. She did not eat her waffle either for the same reason. I would definitely come back for lunch or dinner. I’ve had great service and eaten here before and the food was good. I won’t be ordering breakfast again.
   

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   HopCat - Partridge CreekResponded on October 30, 2024

   Thank you for the feedback. We are sorry to hear that you did not have a 5-star experience. We would love the chance to hear more about your time here so we can improve for your next visit. Please feel free to email me at jambler(at)hopcatcom with more details. Thank you in advance!
   

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8. K

   Kelli

   Detroit

   1 review

   5.0

   1 review

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time eating here not bad would come back to try other food
   

   HopCat - Partridge CreekResponded on October 25, 2024

   Thank you for the 5-stars and the awesome review! We couldn't do it without your support
   

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9. T

   Terri

   Detroit

   6 reviews

   vip
   3.0

   6 reviews

   Dined on October 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Very ordinary. Your typical chain restaurant experience.
   

   HopCat - Partridge CreekResponded on October 20, 2024

   Thank you for the feedback. We are sorry to hear that you did not have a 5-star experience. We would love the chance to hear more about your time here so we can improve for your next visit. Please feel free to email us at hcpc@wearebarflycom with more details. Thank you in advance!
   

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10. M

    Mary

    Detroit

    2 reviews

    3.0

    2 reviews

    Dined on October 11, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    First time at Hopcat. It was OK but not spectacular. We were seated right away but we also had a reservation. Service was below expectations. Food was OK, nothing amazing but they do have good fries. I have young kids and they seemed to enjoy it. They ate their kids meals quickly! I felt like I was over charged for a chicken sandwich - it was pretty basic and it was charged $17, that’s what made it not worth it. This was just my experience, not sure if I’ll go back.
    

    HopCat - Partridge CreekResponded on October 12, 2024

    Mary - Thank you for the feedback. We are sorry to hear that you did not have a 5-star experience. We would love the chance to hear more about your time here so we can improve for your next visit. Please feel free to email us at aturk@hopcatcom with more details. Thank you in advance! -Austin
    

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