Hotel Vancouver Special Events

Review summary

1. S

   Stephanie

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a cute girly “galentines” planned. We had dinner elsewhere and came here for dessert & drinks, and honestly, Jinny made our experience. She was so cute & sweet at the door! She showed us to our table but also highlighted the beautiful ambience on the way (and the best places to take photos). She checked on us and asked how our drinks were, and also recommended her fav (which my best friend had and loved). It was a beautiful space for a cute photo-worthy drink, and we’re really happy we came! Thank you, Jinny, for elevating our experience!!
   

   Is this helpful?

2. I

   Inder

   Vancouver

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Definitely made for instagram/social media appeal. The atmosphere has potential to be pleasant but within an hour of being there we were surprised at the amount of flash photography inside, half the tables were conducting their own photoshoots. Front table was not organized and confused about reservations and waitlists. I had requested a booth and was given a high top in what felt like a hallway. Host was disingenuous about “trying to secure a booth” and that we’d be able to switch to one shortly but it did not happen. Only high point was our server who was very sweet and informative, suggested a great cocktail for me.
   

   Is this helpful?

3. S

   Samantha

   Montreal

   1 review

   3.0

   1 review

   Dined on December 29, 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   This experience was very disappointing. We were sat at a table in the middle of a hallway with very poor ambience and little decoration. My partner was staring at the kitchen door. The point was to feel immersed in Christmas decorations, and that was not the vibe at all. At the price of the drinks, this didn’t make me want to order more drinks, but leave faster. The food menu was very disappointing. It didn’t go with the drinks at all, so we didn’t order anything. This pop up seemed really poorly designed. Details were not accounted for.
   

   Hotel Vancouver Special EventsResponded on December 30, 2024

   Dear Samantha, Thank you for dining with us and for taking the time to leave your review. We appreciate your feedback and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back soon for a visit that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

4. E

   Erin

   Vancouver

   7 reviews

   5.0

   7 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The dessert buffet was to die for, the children all agreed
   

   Hotel Vancouver Special EventsResponded on December 24, 2024

   Dear Erin, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

5. D

   Dave

   Vancouver

   16 reviews

   5.0

   16 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The Christmastime High Tea was a lovely experience, the service and ambience were excellent. The food was very good and deceptively filling.
   

   • 
   • 

   Hotel Vancouver Special EventsResponded on December 24, 2024

   Dear Dave, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

6. C

   Charles

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bringing light and truth to the world for all to experience the ascension of the soul into the new creation free of controllers and instead connect with the new ascended light mind. The food and drinks were phenomena. Greatly recommended.
   

   Hotel Vancouver Special EventsResponded on December 24, 2024

   Dear Charles, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

7. F

   Francesca

   VIP

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's always a lovely experience, although I preferred the ballerinas to the elves walking around. The food was good, the scones are incredible as always, the service is great and the overall atmosphere is lovely. Took my parents and they really enjoyed it. You will not leave hungry!
   

   • 
   • 
   • 
   • 

   Hotel Vancouver Special EventsResponded on December 24, 2024

   Dear Francesca, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

   Is this helpful?

8. G

   Giovanni

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely brilliant. Lovely room with fantastic service & delicious food. The cocktails were likewise magnificent.
   

   • 
   • 

   Hotel Vancouver Special EventsResponded on December 24, 2024

   Dear Giovanni, Thank you for your lovely review. We are delighted to hear about your experience and look forward to welcoming you back again! Kind regards, Evan May General Manager at Notch8 Restaurant & Bar
   

   Is this helpful?

9. K

   Kelly

   VIP

   Vancouver

   2 reviews

   1.0

   2 reviews

   Dined on December 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Christmas EDM / Techno music is not what I expected from this pop up Cocktail was lovely but ruined by the atmosphere
   

   Hotel Vancouver Special EventsResponded on December 16, 2024

   Dear Kelly, Thank you for dining with us and for taking the time to share your feedback. We pride ourselves on offering exceptional experiences and we regret to hear we fell short this time. We value your feedback and will be sure to share your comments with our team to help improve our offerings. We hope to have the opportunity to welcome you back for an experience that meets your expectations. Regards, Chris Robinson Director of Food & Beverage
   

   Is this helpful?

10. B

    Brenda

    Vancouver

    121 reviews

    1.0

    121 reviews

    Dined on December 4, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Hostess was nice and welcoming. The ambiance was cute and cozy. Unfortunately our experience was horrendous. We were seated for 10 minutes and no one came to the table to even offer water. Finally when the server came to take our order only to further my disappointment that the cocktail was not available. When our drinks arrived he didn't even tell us what they were we had to guess the cocktails. Took one sip and didn't like the taste but no one came back to quality check so we just grab the bill, paid and left with 2 full drinks on the table whilst the server didn't even ask about the unfinished beverages. Wanted to take friends out for a lovely evening but ended up being terrible.
    

    Hotel Vancouver Special EventsResponded on January 7, 2025

    Dear Brenda, Thank you for dining with us and for taking the time to share your review. We strive to provide exceptional experiences and are truly disappointed to learn that we failed to deliver on this occasion. We sincerely value your feedback and have shared your comments with our team to help improve our services. Should you require any further assistance, please do not hesitate to contact me. We hope to have the opportunity to welcome you back in the future. Kind regards, Christopher Robinson Director of Food & Beverage
    

    Is this helpful?