Isola Osteria

Review summary

1. T

   Tony

   Phoenix

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and the food was excellent from the bread and dipping sauce to the dessert. Great place for special occasions. Staff was friendly and attentive. I had salmon and my husband and excellent pasta with a veal meat sauce. Cooked to perfection.
   

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2. OT

   OpenTable Diner

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined on January 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Our 7 PM reservations were delayed by over capacity , until 7:30. Extreme noise levels make enjoying a conversation over a meal almost impossible. Our entries were delayed coming out of the kitchen, and when they did finally arrive, two plates were served lukewarm. had to asked our server to be reheated. Horrible experience. They lost us for good .
   

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3. A

   Alison

   VIP

   San Francisco

   36 reviews

   5.0

   36 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   In preparation for a trip to Sicily this spring we thought we’d sample food from the region and we were not disappointed. Our meals were delicious and our server, Marcus, was solicitous without being overbearing. The frittura mista appetizer was plenty for 4, and we enjoyed the lamb shanks, salmon and whole roasted branzino as main courses
   

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4. H

   Heather

   VIP

   San Francisco

   15 reviews

   2.0

   15 reviews

   Dined on January 26, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   We have eaten here before and enjoyed it. We had a very different experience this time. We were seated in the overflow room, which is like an office room with no ambiance. There was one server for 7 tables. The service was absolutely terrible and I had to flag him down to order anything, he never just approached our table. We waited two hours for our food which was cold. I don’t even blame the server as he was in an impossible situation with so many large tables. I’m not sure what is going on, but we will not be returning after that. We sat for 3 hours in total .
   

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5. L

   Lamar

   San Francisco

   16 reviews

   4.0

   16 reviews

   Dined on January 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The vegan options are very tasty and I will be returning to try more
   

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6. S

   Steven

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined on January 19, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   No table inside available for our Saturday reservation, dined outside and despite heaters it was very cold. Service glacial. Ordered a salad of arugula with melon, 95% arugula and only 5% melons. Linguine Vongole was excellent however.
   

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7. E

   Ed

   San Francisco

   1 review

   3.0

   1 review

   Dined on January 18, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was amazing, we had the Branzino(whole fish) they deboned it at our table. Our server only checked on us when he brought the check, not great..... The noise level inside was very loud, we literally could not have a conversation. That sucks! We like talking to each other on our dates, and it was a real strain to do so.
   

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8. J

   JoAnna

   Baja California

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We brought a party of 12 to celebrate my husband’s birthday and they were wonderful. The waitstaff was attentive to every detail. The frittata misto and eggplant appetizers were delicious. All of the main entrees were made to perfection.
   

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9. R

   Richard

   VIP

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent food but when it gets busy, service can be slow. Thus, a later reservation may need to wait a bit as the people dining at your table may have had to wait for their food. Just be patient as the food makes it worth the wait.
   

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10. L

    Linda

    San Francisco

    8 reviews

    4.0

    8 reviews

    Dined on January 16, 2025

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    This was my fourth visit to this restaurant. I have ordered the same dish each time; pasta Norma. The first visit service was bad (I never received my food, I had to take it home) but the pasta was really good. The eggplant in this dish was plentiful and some of the best prepared eggplant I have ever had. On the second visit, the service was better and the pasta Norma was served hot and amazing. On the third visit, the service was good but the pasta was not hot and the amount of eggplant was greatly reduced. On the fourth visit, the service was really good but the pasta Norma had been reduced to mostly sauce and the eggplant was negligible. Whether there is a fifth visit or pasta Norma in my future, I'm not sure; there is no consistency in the experience at this restaurant.
    

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