ITA Kitchen - Patchogue

Review summary

1. S

   Samantha

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Such a great night. A little loud but the food absolutely made up for that. Great service and we’re on top of food allergies.
   

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2. P

   Patrick

   New York City

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience. Restaurant was decorated nice for Christmas. Food was good and service was excellent.
   

   ITA Kitchen - PatchogueResponded 1 day ago

   Thank you for the 5- star review. We are so glad that you enjoyed and we hope to see you again in the future!
   

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3. k

   karen

   New York City

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Had to wait long for our food and very loud tables too close to each other
   

   ITA Kitchen - PatchogueResponded 1 day ago

   Thank you for the review. We are sorry you had to wait but we hope that this does not stop you from returning and we can welcome you back again soon.
   

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4. L

   Loriann

   New York City

   54 reviews

   5.0

   54 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is turning out to be one of my favorite spots. Every time I go, the service is unparalleled. Who ever is training should be commended and other establishments should take notes.
   

   ITA Kitchen - PatchogueResponded 1 day ago

   Thank you for the 5- star review. We are so delighted that you enjoyed your experience and we hope to see you again in the future!
   

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5. V

   Vanessa

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first Time at this restaurant and it was an amazing experience. Delicious food and it was not over priced. We had a very friendly waitress named Carlina(sorry for the misspell)
   

   ITA Kitchen - PatchogueResponded 1 day ago

   Thank you for the 5- star review. We are so glad that you enjoyed and we hope to see you again in the future!
   

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6. J

   Jenna

   New York City

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was exquisite! And the service was fantastic. I will definitely be going back!
   

   ITA Kitchen - PatchogueResponded 1 day ago

   Thank you for the 5- star review. We can't wait to welcome you back again in the future!
   

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7. J

   Joshua

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Had a later reservation but showed earlier. Was told seating was available and sat quickly, which was nice, but was even asked about drinks we would we want until about 15 mins later. I gave the drink and the food order at the same time, didn’t get my drink for another 25 mins, food came about 40 mins later. Pretty bad turn around time, food tasted well enough. Portion was massive for the veal chop, a little warning that it would be as wide as my body would have been a nice heads up considering there is no mention to the size of it on the menu. Price matched the size which is fine, I would have just ordered a different item. Asked for the bill and declined dessert and tried to wait for her to take it but after her walking by the table three times and passing by the check book which was left closer to her and then stood up to be obvious, my date lost her patience and approached the waitress to process it immediately. Have no idea where the manager was because they never graced the floor.
   

   ITA Kitchen - PatchogueResponded 1 day ago

   Thank you for taking the time to leave your review. This is not something we represent and am sad to hear about. I will be speaking with management as well as servers to ensure this does not happen again. Please send us your contact information so we can make this right.
   

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8. M

   MaryJean

   New York City

   3 reviews

   3.0

   3 reviews

   Dined on December 3, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Waiter was not very attentive to our table. After waiting for over 15 minutes we flagged down another server just to get drinks. Waiter came over after about 10 more minutes to take food order. Took another 45 minutes to get the food. We had tickets to a show next door at 7:30 and didn’t get our food until 6:55. Our reservations were for 5:30 and we arrived at 5:32. Food was excellent, just didn’t get to enjoy it since we had to rush to eat. Had to have our desserts packed to take with us so didn’t get to have coffee. They need to work on their service, but other than that this is a great Restaurant. I’ll go again, but not during a dinner rush.
   

   ITA Kitchen - PatchogueResponded 1 day ago

   Thank you for the review. We are sorry this happened and we will talk to our servers because we strive to do better. We hope that this does not stop you from returning and we can welcome you again soon.
   

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9. OT

   OpenTable Diner

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mentioned on our reservation that we were celebrating my parents 40th anniversary and they brought our 2glasses of champagne and a sparkler to celebrate! Very nice touch and greatly appreciated. All the food was delicious and our waiter was so friendly and helpful when ordering
   

   ITA Kitchen - PatchogueResponded on December 3, 2024

   Thank you for the 5- star review. We are glad they had a great experience for their anniversary and we hope to see you again in the future!
   

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10. M

    Myrah

    New York City

    1 review

    1.0

    1 review

    Dined on December 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2

    Service was great. Disappointed with the food especially the price they charged for. expecting a little different that you can’t and it at home. Risotto balls were over fried and can hardly taste the the risotto and the pesto. The belgian waffle was an ordinary thin waffle and the chicken tenders were frozen tyson tenders . Very disappointed!!!!
    

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    ITA Kitchen - PatchogueResponded on December 3, 2024

    Thank you for your feedback. We are so sorry to hear about your disappointing experience. That is not something we hear often. I will be sure to make sure the chef knows to improve in the future. We hope you give us another chance for dinner.
    

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