Jack & Harry's

Review summary

1. K

   Katrina

   Dallas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was great, but the service was subpar. We had reservations, got there early and sat at the bar. No one at the bar offered to wait on us. My friend, needed some water and the bar tender ignored her after we asked for water twice. She was coughing and went to the bathroom to get some water out of the faucet. We had to ask three times about getting seated for dinner. Were seated 30 -40 minutes late. We understood it’s holiday times and busy, but come on. After being seated, the server told us about the cocktails- I said we are starving, we’ve got to get some food. The food was delicious, I had the steak frites, the Caesar salad and my friends had fish. The atmosphere is lovely. It would have been nice for the manager to come over and talk to us. Our water glasses needed to be filled and the server was absent, but she did comp my friends birthday cheesecake- so I’ll give it a 3. I hate the feeling that you’re paying for a nice dinner, but no one really cares and you feel like you need to get up to find someone to give you service. So there ya go…
   

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2. r

   reese

   VIP

   Dallas

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant made us wait 25 minutes to get seated and when they did they refused to honor the reservation I made in the dining room. They sat us in the bar area. They claimed they would do something to make up for this and they did nothing. I would not recommend this restaurant to anybody. Absolutely horrible service
   

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3. C

   Curtis

   Dallas

   44 reviews

   5.0

   44 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there to celebrate a birthday. The greeter was very helpful. We sat in the bar which is beautiful. The bartender waited in us and she was amazing! Best martinis. We had the Crispy Calamari which was delicious. Their lunch special was great too. Gumbo was so good as was the broiled red fish. The servers were so attentive too. Lastly a cookies & cream ice cream sandwich for our Birthday girl🥳 We will definitely be back!
   

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4. C

   Cindy

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Flawless service, beautiful dinning room, drinks were excellent, and the food superb.
   

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5. P

   Pam

   VIP

   Dallas

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our special date night could not have been better. The restaurant is beautifully decorated for Christmas. The staffers were cordial and accommodating. Our meal was delicious. We will definitely be back for another delightful dining experience.
   

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6. M

   Melinda

   Dallas

   39 reviews

   2.0

   39 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Waited 40 minutes for our table with a reservation. Hostesses young and inexperienced. No apology or acknowledgement for the wait. Service slow and very sloppy. Just inexcusable for this price point. Food average. No management present. All 5 in our party agreed we would not return.
   

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7. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff, Service, Ambience and Food were Outstanding!
   

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8. k

   katie

   VIP

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The artichokes and sole were outstanding. Very fun ambiance - Never disappoints!
   

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9. S

   Sassy

   Houston

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food! And several gluten free options! The artichokes were SO good.
   

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10. K

    Kelly

    VIP

    Dallas

    3 reviews

    4.0

    3 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    Good and vibes and service have always been so great here! Love coming to J&H!!
    

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