Joe's Crab Shack - Garden Grove

Review summary

1. T

   Tiana

   Portland1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I was so disappointed I have had a gift card for there for 3 years and traveled all the way from Oregon to go here. The food was ok they charged me more than the menu said and we were stared at by staff cause it was close to closing. I was thrown by surprise when the manager came to the register and tip shamed me and made me feel just awful cause I couldn't tip more. He made it a point to bluntly say how much my bill was and asked if that was all Iwas going to tip. I have worked in custo er service my whole life and never ever seen such rude behavior. I will never go there again.
   

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2. K

   Krystine

   Unspecified1 review

   2.0

   Dined on February 17, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We waited for 15 minutes before a server stoped and said she would check who our server was. Server came by and did not seem happy to be there. My pina colada was watered down, it took about 15-20 minutes to get to the table after we ordered it. Our server never offered us lemons or crab forks. She seemed bothered that my husband and I were sharing a crab boil. No offer for extra silverware or butter. It was really disappointing. We visited last year and it was phenomenal. It was all my daughter has been talking about. She was also disappointed.
   

   Joe's Crab Shack - Garden GroveResponded on February 18, 2025

   Thank you for your feedback, Krystine. We sincerely appreciate you sharing and will be sure that it is relayed and addressed by our team.
   

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3. L

   Lupe

   Los Angeles1 review

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great, the food was fantastic! We will definitely go back.
   

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4. D

   Dayanna VIP

   Mexico City4 reviews

   1.0

   Dined on February 3, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Despite our reservation, we were not admitted into the restaurant l, the just told us they were closed.
   

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5. E

   Eric VIP

   Las Vegas1 review

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter, Face, was awesome! He made the entire experience.
   

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6. F

   Fred

   Philadelphia2 reviews

   5.0

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haven't been in years, but as always, the food was great, and the service was excellent
   

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7. CR

   ChelloR

   Orange County7 reviews

   5.0

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and the service was really good too.
   

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8. P

   Paula VIP

   Los Angeles96 reviews

   5.0

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My last visit was in Redondo Beach but it closed a few years ago. Glad this location is open and our meal and cocktails were delish.
   

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9. OT

   OpenTable Diner

   Sacramento1 review

   5.0

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic and service was the best. Out of all the places we’ve eaten on our trip, this place was on our top 3..
   

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10. M

    Megan

    Orange County1 review

    5.0

    Dined on October 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a great time with the kiddos! We always have a great time when we go to Joe’s
    

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