JOEY DTLA

Review summary

1. M

   Maria

   Los Angeles

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Really appreciated everyone there working on a Christmas Eve.
   

   Is this helpful?

   Report
2. L

   Laurie

   VIP

   London

   19 reviews

   4.0

   19 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was excellent. Quick, personable, happy and knowledgable. Food and drinks great. Reason for 4 instead of 5 stars……….front desk hostess. She was slow, distracted and took 15 minutes after our reservation time to seat us. Restaurant was not busy. Many tables open and only a few people waiting. We had to ask 3 times to be seated.
   

   JOEY DTLAResponded 2 days ago

   Hi Laurie, Thank you for your review. We're thrilled to hear that you enjoyed our food and drinks, as well as our prompt service. We're sorry for the inconvenience caused by the delay in seating you due to the hostess' behavior. We always aim to provide a speedy, enjoyable experience for our guests. Your feedback is valuable to us and we'll certainly use it to improve our service. We hope to see you again soon for a 5-star experience! Warm Regards, Tiffany Hines-Scott Guest Service Manager
   

   Is this helpful?

   Report
3. S

   Shelly

   Central Coast

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s always fun to be at Joeys have been here multiple times and love it every time ❤️
   

   Is this helpful?

   Report
4. L

   Lily

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Betsy was an amazing server!! She made our experience so enjoyable. She recommended amazing food and was so attentive to our table. She’s the reason we will be coming back!!
   

   Is this helpful?

   Report
5. S

   SYL

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dishes were very well prepared -- especially the Cajun Blackened Chicken was surprisingly moist and flavorful. And our server, Dustin, took very good care of us. We plan to return.
   

   Is this helpful?

   Report
6. J

   Jane

   San Diego

   1 review

   3.0

   1 review

   Dined on December 18, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I had made reservations for two of my friends birthday and the welcoming reception was super nice with the sparking wine since we had to wait. We ordered two appetizers- chicken lettuce wrap which was amazing and the steak and shrimp ravioli which was also good but I like the chicken better. We ordered butter chicken which is a bit sweet for me, steak and sushi, the salmon sushi was pretty good, steak was too dry that’s why you need the sauce in my opinion. The vegetarian spaghetti was also good and sea bass was pretty good a few years back but things changed. Overall it was a nice lunch but felt a bit rushed towards the end as we didn’t get to order desert or cake for their birthdays. In addition, no mention of parking validation.
   

   JOEY DTLAResponded on December 20, 2024

   Thanks for visiting us! It's wonderful to know that you enjoyed our appetizers, especially the chicken lettuce wrap. We're always striving to create unique and delicious dishes, so your feedback about the chicken and salmon dishes is appreciated. We're sorry to hear that your steak dish and the vegetarian spaghetti didn't meet your expectations. We're always striving to improve, and your feedback is valuable in this regard. We hope to have the opportunity to serve you again soon for your friends' special occasions. I apologize that you were not made aware of the parking validation. I will reach out to you directly to get this fixed. Sincerely, Tiffany Hines-Scott Guest Service Manager
   

   Is this helpful?

   Report
7. L

   Lois

   VIP

   Orange County

   7 reviews

   5.0

   7 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived at the restaurant, a little bit late due to an unforeseen problem with our Uber driver, but was greeted cheerfully by the hostess and offered a complementary glass of sparkling wine. We were seated a short time later at a window seat with a beautiful view. We were greeted at the table by our server and offered our beverages which were brought promptly and kept full. We ordered from the menu. I ordered the Joey steak dinner. I upgraded to filet mignon, which was perfectly cooked and seasoned just right! My meal was accompanied by broccolini and potatoes in what seemed to be wrapped in a won ton. Wonderful presentation and excellent tasting. We proceeded to have dessert which consisted of a butter cake topped with vanilla ice cream, and a raspberry drizzle along with a garnish, mint of raspberries. I highly recommend this restaurant. 
   

   • 
   • 

   Is this helpful?

   Report
8. J

   Julie

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was AWESOME! Jayla was attentive and gave fab recommendations!
   

   Is this helpful?

   Report
9. L

   Leo

   VIP

   Los Angeles

   1 review

   2.0

   1 review

   Dined on December 16, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was slow and not very attentive. Food was good but overpriced.
   

   JOEY DTLAResponded on December 20, 2024

   Hello Leo, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear that you felt it was overpriced. We strive to provide a quality dining experience, and your comments help us to improve. We appreciate your comments on our service as well and will take them into consideration as we continue to improve. We hope to have the opportunity to serve you again and provide a better experience. We will reach out directly as well. Best regards, JOEY DTLA
   

   Is this helpful?

   Report
10. M

    Melody

    Atlanta Metro

    1 review

    4.0

    1 review

    Dined on December 16, 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4

    Food and atmosphere were wonderful. Service left something to be desired. Only one person in our party was offered the complimentary champagne and we were constantly trying to flag our server down for service even though the restaurant was slow. Every time we ordered something, we had to stop her from walking away so that we could finish our order or ask a question. When we ordered a two glass wine carafe, it was brought out without glasses. When she decided it was time for the check, she literally didn’t even ask us if we were ready but instead said will it be one check or separate and shoved the tablet in our face. We actually wanted to order dessert, but it was clear we were preventing her from leaving for the night. I’m a little disappointed in the service because we were excited to try it out and were here for business. ☹️
    

    JOEY DTLAResponded on December 20, 2024

    Hi, Thank you for taking the time to share your experience at JOEY DTLA. We're thrilled to hear that you enjoyed our food and atmosphere. However, we're sorry to hear about the service you received. We understand how frustrating it can be to wait for service, especially when you're trying to enjoy your meal. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you again and provide you with a more enjoyable experience. We will be reaching out directly as well. Thank you, JOEY DTLA
    

    Is this helpful?

    Report