Joia Restaurant

Review summary

1. A

   Alessandro

   New York City1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   I was charged convenience fee of 4% for noon cash payment, I know restaurants are allowed to charge credit card surcharge but it was my first time at Jóia Restaurant in Harrison, It is recommended that the website owner publish a post on their website so first time customers are aware of this fee before make the decision to make a reservation.
   

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2. F

   Frederick

   Washington DC1 review

   1.0

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   I had an extremely distasteful experience with the staff and management. We went New Year’s Eve afternoon and sat at the bar and were given a happy hour menu. After ordering two drinks and wings from the happy menu. After we were given our drinks we were told that was HAD to pay the full price because they didn’t have happy hour on New Year’s Eve. I stated that I wasn’t paying full price because the waitress give us the happy hour menu and said that it was happy hour. We ask to speak to the manager. First another rude waitress comes over. We ask to speak to a manager again and finally he comes. He attempted to explain that they don’t have happy hour because it’s New Year’s Eve. I express I understood and if I order another drink I will gladly pay full price because he made me aware of that. However, I expressed that it wasn’t my fault that I was misinformed by his employee and I shouldn’t have to pay full price for what was presented to me from a happy hour menu. He threatened to call the police and lied said we had it our hands on him. He was a white manager and we were two black men. I instantly knew what narrative he was attempting to make. We asked for our check to be given so we can pay for the two drinks we had. He refused to put in his code to override the system because he was still trying to charge us full price. Finally another another come over never said a word, he just put his code in so the waitress can print our check. I still paid for our two drinks even though the experience absolutely horrible. Because I didn’t want the narrative he attempted to present of two men to end like we were just trying to get something for free. In business if an employee misinforms the customer. It’s the businesses responsibility to honor what was told make the correction and move forward.
   

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3. M

   Marc

   Richmond3 reviews

   5.0

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great stop before heading to Red Bull Arena for a Gotham FC match. We will visit next time in the area.
   

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4. JR

   JRD3

   San Francisco10 reviews

   4.0

   Dined on June 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Great place to meet before Red Bulls match. Unfortunately menu is limited on game day.
   

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5. V

   Vette

   New York City6 reviews

   5.0

   Dined on January 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always an awesome spot to eat. Food is always really good.
   

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6. TA

   TAKEAbite

   Toronto12 reviews

   5.0

   Dined on December 23, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Servers were attentive and food was great. Definitely recommend checking this place out.
   

   • 

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7. KL

   KarenL

   New York City2 reviews

   5.0

   Dined on November 18, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great experience with my family. The food was great, not overpriced. Drinks were very well done and the service was outstanding. I will definitely be going back.
   

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8. D

   Douglas

   Cleveland3 reviews

   5.0

   Dined on October 5, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently dined at this excellent Portuguese restaurant in Harrison, and it was an exceptional experience. The star of the evening was our wonderful server, who was not only knowledgeable about the menu but also incredibly attentive and friendly. Their recommendations were spot on, enhancing our dining pleasure.
   

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9. RB

   RobinB

   Philadelphia6 reviews

   4.0

   Dined on September 17, 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was out first time going to a Portuguese restaurant. Our waiter was excellent although there was a little language barrier. We ordered the stuffed mushrooms.We asked what they were stuffed with and we were told crab. We didn’t taste crab. It was all breading and dry. The breading just crumbled. Our meals were good. I had the short ribs. I had never been asked how I would like them cooked. Being a little confused about, I said rare because that’s how I get my steak. After he left I thought maybe I should have said medium well🤷🏻‍♀️. I will say they were good- a little tough but good. Can’t remember what he had. We were going to a concert so we didn’t have dessert. All in all it was a good meal. Cocktails were very good!
   

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10. m

    michaelm VIP

    New York City11 reviews

    5.0

    Dined on June 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Enjoyed dinner and service Great place. Enjoyed the appetizers of calamari and shrimp cakes.
    

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