JoJo's ShakeBAR - River North

Review summary

1. V

   Veronica

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   we went here for our sons 18th birthday and everything was top-notch the service the food the cookies OMG the lemon blueberry cookies are a must have the waiters were nice. The bartender was top notch. We really enjoyed ourselves. I gave it four stars
   

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2. T

   Theresa

   Chicago

   19 reviews

   4.0

   19 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   It was very cold in the tent “Winter Wonderland” area and was not finished decorating so I believe it should not have been listed as open yet. The pot pie was delicious but the chicken sandwich was noting special and did not even come with a side. I was very excited to bring my granddaughter here but not sure I will return.
   

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3. C

   Clare

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The service was really bad the waitress apologized about the wait and stated she was the only waitress there, but we were 1 of 2 tables. In entire restaurant. The ornament experience was nice but we asked about it multiple times and it was brought out at the end which didn’t make sense because we didn’t have time to let the ornaments dry. Waitress stated she would bring over waters, meals came still no waters asked again and they finally came. There was an issue with the meals which was resolved via manger. Overall the ambience was cool, but not worth it for price and lack of service.
   

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4. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The food was fast food quality. The milkshakes were enjoyable . The staff was not accommodating at all.
   

   JoJo's ShakeBAR - River NorthResponded 4 days ago

   Hey, we're really sorry to hear about your recent experience at JoJo's ShakeBAR. We pride ourselves on providing great food and service, and we're disappointed to hear that we didn't meet your expectations this time. We appreciate your feedback on our food quality and will certainly take it into consideration. We're also sorry if our staff seemed less than accommodating, that's not the impression we want to leave. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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5. L

   Latoya

   Chicago

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The food was okay the shakes were the best thing on the menu we ordered hot wings but they were undercooked. Our booths were so close we kept bumping into the other guests, so it was kind of uncomfortable. Would I come back for another visit absolutely not
   

   JoJo's ShakeBAR - River NorthResponded 5 days ago

   Hello, We're truly sorry to hear about your less than satisfactory experience at JoJo's ShakeBAR - River North. It's disappointing to know that our hot wings did not meet your expectations. We pride ourselves on our food quality and it's disheartening to know that we didn't hit the mark this time. We appreciate your feedback and will certainly use it to improve. We hope you will give us another chance in the future to show you the quality we're known for. Best, The Management Team
   

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6. C

   Cassie

   Chicago

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall great experience, good food and staff. Quick service as well.
   

   JoJo's ShakeBAR - River NorthResponded on November 11, 2024

   Thanks for visiting us at JoJo's ShakeBAR - River North! We're thrilled to hear that you had a great experience and enjoyed our food and service. We always strive to provide quick service and we're glad you appreciated it. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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7. C

   Courtney

   Chicago

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved all the photo spots they have! I haven’t taken photos with family out in a long time, Jojos gave me some really beautiful photos! The staff were super helpful and friendly. The overall vibe was fantastic. My family and I had a great time! Can’t wait to travel there again!
   

   JoJo's ShakeBAR - River NorthResponded on November 4, 2024

   Thanks for the feedback! We're thrilled to hear that you and your family had a great time at JoJo's ShakeBAR - River North. It's wonderful that our photo spots inspired you to take some memorable family photos! We're also glad to hear that our team was able to provide friendly and helpful service. We strive to create a fantastic and memorable experience for all our guests, and your feedback lets us know we're on the right track! We look forward to welcoming you back soon!
   

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8. D

   Dominique

   Chicago

   1 review

   5.0

   1 review

   Dined on October 29, 2024

   1. Overall 5
   2. Food 3
   3. Service 2
   4. Ambience 5

   The pumpkin patch painting experience was very nice!!
   

   JoJo's ShakeBAR - River NorthResponded on October 31, 2024

   Hi, Thank you for your kind words and the 5-star rating. We're thrilled to hear that you enjoyed our pumpkin patch painting experience! We hope you come again soon!
   

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9. W

   WINNIE

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The halloween party they planned was so great - food and shakes, pumpkin painting and a candy jar station all included in the ticket price! We had 10 girls celebrate my daughter's birthday. The staff was so accomodating when some of the girls cancelled last minute (the moms took the extra food and they let us take the candy jars and pumpkins home to decorate later). The waiters we patient as 8 teenage girls were slow to make decisions. The girls enjoyed painting pumpkins and of course the hit was the candy station. They were too busy to stop by the face painting station which was a shame as she was so nice. The girls were able to order anything off the menu and of course they were amazed by the shakes. I wish more people knew about this event because there was so much work into it and in my opinion this event should have been sold out! I personally appreciate not having to go to the suburbs to find a fun pumpkin patch for the kids. Most of our guests' parents had no idea Jojos had this outdoor space (we go every year) so I hope I introduced them to a new tradition! I look forward to booking another group outing for the holidays.
   

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10. d

    daniel

    Indiana

    1 review

    5.0

    1 review

    Dined on October 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and shakes at a reasonable price! Will go again when I’m in Chicago.
    

    JoJo's ShakeBAR - River NorthResponded on October 28, 2024

    Thanks for the review! We're thrilled to hear that you enjoyed our food and shakes at JoJo's ShakeBAR - River North. We strive to provide a great experience for our guests, and it's always wonderful to hear when we've succeeded. We're grateful for your support and look forward to welcoming you back when you're in Chicago again!
    

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