Juniper

Review summary

1. OT

   OpenTable Diner

   Charleston3 reviews

   1.0

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   They need to bring back brunch buffet. Food selection is as minimal. Waitress was not attentive and very slow. Will not go back
   

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2. S

   Stephanie VIP

   Charleston48 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The new brunch menu is fantastic. Highlights were the tempura shrimp with mushrooms and the chocolate pot de creme. Everything was delicious and the setting is lovely and relaxed.
   

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3. OT

   OpenTable Diner

   Charlotte2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible experience when we went last night for our anniversary. Our lovely server took great care of us, the space is immaculately decorated, the food is great, and all of the staff was friendly and helpful. A true 10/10 experience! Thank you Juniper for a great anniversary experience! We can’t wait to come back!
   

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4. J

   Joe

   Unspecified1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I can not speak so highly about our experience here. It was one of the best dining experiences my wife and I had ever had. Will definitely recommend and return here!!!!!!!!!!
   

   JuniperResponded today

   Dear Joe, What a delight for us to read your comments and for claiming us as the most favorite restaurant you have ever visited! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Thank you for recommending Juniper. It was our pleasure having you, and we look forward to welcoming you and your partner again soon. Regards, Cassidy Pulver Director of Outlets
   

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5. OT

   OpenTable Diner

   Richmond1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our steak and salmon were not cooked to our request at first, (server told us they had had several complaints lately about that) but they did fix them easily once brought to the staffs attention.
   

   JuniperResponded today

   Dear Guest, Thank you for taking the time to leave a review. It is wonderful to know how much you enjoyed our atmosphere and service. We are happy your overall visit was enjoyable, but we want it to be perfect. At Juniper, we strive to exceed the expectations of our guests; therefore, we hope you will accept our apologies for the concerns you had with the food. We are glad it was resolved to your satisfaction and understand your frustration. Thank you for choosing us, and we hope you will give us another opportunity so we can make your next visit perfect! Regards, Cassidy Pulver Director of Outlets
   

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6. S

   Shauna

   Denver7 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice atmosphere and excellent service. We had a couple of small items. Flavor could have been better but I would go again and would recommend.
   

   JuniperResponded today

   Dear Shauna, Thank you for your thoughtful review. We appreciate you choosing Juniper. Our goal is to provide every guest with an exceptional dining experience, and we are glad you loved our decor and attentive service. Observations like yours give us the valuable information we need to serve our guests better, and we thank you for sharing them. We are excited to welcome you again soon! Regards, Cassidy Pulver Director of Outlets
   

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7. S

   Sherry VIP

   Raleigh11 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   We chose Juniper to celebrate my daughter’s engagement with family. Our server was rude and so non attentive. This was such a special occasion and luckily we had each other to focus on. She completely ruined what should have been a celebratory vibe. Not sure we would go back.
   

   JuniperResponded 4 days ago

   Dear Sherry, We appreciate you including us in your daughter’s engagement celebrations and taking the time to share your thoughts. Our team is here to create lasting memories for all of our guests, and we always want to make those significant moments as special as possible. Therefore, we want to apologize for the issues you all had with one of our team members and for the inconvenience this caused you. Please be assured that we take your comments seriously and will address these concerns with our team to ensure improvements in our service. We hope to have another occasion to provide you with the enriching experience you deserve. Cassidy Pulver Director of Outlets
   

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8. K

   Kimberly VIP

   Charleston7 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The only reason for the 4 star vs. 5 is because my husband asked for softly scrambled eggs, they were hard scrambled, and his toast was bread, barely toasted. Some attention to the basics would go a long way. The French toast was outstanding, and different from average. Yummy!
   

   JuniperResponded 5 days ago

   Dear Kimberly, Thank you for taking the time to write a review about your dining experience with us at Juniper. We are glad you loved our ambiance and highlighting French toast. We are happy your overall visit was enjoyable, but we want it to be perfect. We appreciate your comments regarding some of the food offered and regret the inconvenience this caused you and your husband. Your comments will be addressed with our team to see where we can improve our guest experience. We look forward to having you join us again! Cassidy Pulver Director of Outlets 
   

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9. A

   Aimee

   Kansas City2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had such a great experience. This is a beautiful, unique restaurant. We had a lot of fun. We went on my 10 year old son’s birthday and they gave him a fancy dessert. He was surprised and loved that they did something for him on his special day.
   

   JuniperResponded 5 days ago

   Dear Aimee, Thank you for writing a review of your recent visit to Juniper. We are thrilled we could be a part of your son’s birthday, and your comments were a pleasure to read. We are glad you loved the pleasing atmosphere and look forward to sharing your compliments with our entire staff. Please come back and visit us soon. Thank you once more for celebrating with us, and we wish you all the best! Cassidy Pulver Director of Outlets 
   

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10. SR

    SaraR

    Las Vegas8 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We loved the vibe! The only downside was Saturday night, appetizers were delivered before the drinks. Food was great. They are smaller portions so splitting a meal is not necessarily the best plan. We had the shrimp and waygu beef appetizers, Caesar salad, salmon and the limoncello cheesecake and dark chocolate pt de crème . The cheesecake was excellent! We would eat here again but order the food after the drinks arrived. The vibes were great! We felt a little rushed but took our time to finish our bottle of wine.
    

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    JuniperResponded 6 days ago

    Dear SaraR, Thank you for your thoughtful review. We appreciate you choosing Juniper for your weekend dinner. Our goal is to provide every guest with an exceptional dining experience, and we are glad you loved our ambiance and highlighting the delicious food offered. Observations like yours give us the valuable information we need to serve our guests better, and we thank you for sharing them. We look forward to your return! Regards, Will Ruwer General Manager
    

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