Kala Rooftop Restaurant & Bar

Review summary

1. M

   Mario

   Orlando

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Todo fue excelente no puedo quejarme de nada muy buena comida y buena atención
   

   Is this helpful?

   Report
2. Y

   Yexabel

   Orlando

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 5

   La muchacha que nos atendió muy mal servicio… lo demás todo está espectacular nos encantó el lugar
   

   • 

   Is this helpful?

   Report
3. D

   Denny

   Tampa

   1 review

   3.0

   1 review

   Dined on October 5, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   My complaint is about the price they put 10% extra for the hotel plus taxes. I don't understand why we have to pay 10% hotel taxes if I'm not staying at it.
   

   Is this helpful?

   Report
4. J

   Javier

   Orlando

   1 review

   5.0

   1 review

   Dined on September 29, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Buen ambiente con una vista espectacular !!! Lo recomiendo
   

   Is this helpful?

   Report
5. N

   Nevine

   Kansas City

   1 review

   2.0

   1 review

   Dined on September 15, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   It was raining that day, so we had to sit inside. It took quite some time for us to get seated. It looked like they weren't expecting the rain, so they had to clear up tables fast to get people seated. I didn't feel there was much of a view. We sat in a corner by the window, but all you see are lights. The music was too loud. I like to dine at restaurants with music that's not too loud so that I can at least carry out a conversation with the rest of my party. The music here was too loud, so we chose to stay quiet because otherwise we would be shouting to hear each other. I put a note in my reservation that we were celebrating my husband's birthday, but nothing special was done at all during our dining experience, even though the guests that arrived as we were leaving also had a birthday, and the server asked whose birthday it was and brought over balloons. It took quite a while to get our food. I don't think it was that busy because there were still a few empty tables and the entire outside area was empty due to the rain. The food was good. The meat and chicken were cooked well and not too dry. The rice was seasoned well. The salad was okay but not fresh. My husband's tomatoes tasted old. We got the chicken kabobs and the shish kabobs. It's on the pricey side, so expect to pay around $30 per person for the dinner platter. I was looking forward to the experience at this restaurant since it was a special occasion, but I wasn't really impressed and disappointed they didn't even acknowledge my husband's birthday.
   

   Is this helpful?

   Report
6. a

   andrea

   New York City

   1 review

   2.0

   1 review

   Dined on August 29, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   The food is too expensive is normal Food for that price
   

   Kala Rooftop Restaurant & BarResponded on September 9, 2024

   hello andrea thank u for the fedback please understand we are in the hoteal and price for food its diffrent from out sidee area
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Orlando

   1 review

   1.0

   1 review

   Dined on August 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible service 30 minutes for drinks, good concept, bad administration
   

   Is this helpful?

   Report
8. L

   Laura

   Orlando

   1 review

   5.0

   1 review

   Dined on August 17, 2024

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 3

   The menu was very limited. What they offer in the website looks more fancy than the real place
   

   Is this helpful?

   Report
9. T

   Tiffany

   Chicago

   4 reviews

   1.0

   4 reviews

   Dined on August 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   It took an hour and 30 minutes to get service . The restaurant ran out of salads . On top of being ask to tip for poor service. I will not be returning .
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Orlando

    1 review

    1.0

    1 review

    Dined on August 10, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We arrived to the restaurant on time for our late lunch, it was raining so the rooftop area was closed. We arrived and nobody was at the waiting area, waited like a p minutes and someone came from the kitchen and offered us to seat in the indoor area, the AC was not working and they had fans all over the area blowing warm air, the menu card horrible stained and not presentable, water was served in plastic cups and waited for another 15 minutes to someone take the order of the drinks. At the end we left the restaurant. Very disappointed.
    

    Kala Rooftop Restaurant & BarResponded on August 13, 2024

    Hello, we apologize for the inconvenience and please contact this number 4074863630 To solve the issue
    

    Is this helpful?

    Report