Kettner’s

Review summary

1. A

   Antonio VIP

   London9 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service. It’s a bit noisy, but nevertheless perfectly fine even if you are a party of two. Strongly recommend it
   

   Kettner’sResponded 1 day ago

   Hi Antonio, Thank you for taking the time to review your experience. I am glad to hear you had a positive experience with us and look forward to welcoming you back soon! Best, Amera
   

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2. OT

   OpenTable Diner

   London1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The staff were attentive; the ambience was quiet and pleasant. It was not a busy lunchtime. I had a steak frites dish. The steak was good, but the fries were overcooked and were like eating crisps. They should never have left the kitchen. I mentioned this to a staff member, and I was asked if I wanted something else. At this point, we were finishing the meal, so a replacement portion would not have made sense. For this type of establishment, the fries should be top-notch. Shame.
   

   Kettner’sResponded 1 day ago

   Hi there, Thank you for taking the time to review your experience. We have taken your feedback on board to help us improve and hope to welcome you back soon. Best, Amera
   

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3. A

   Anna VIP

   London11 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible. Fantastic service, amazing food and wonderful cocktails and wine. Love that you can get a carafe of wine. Brilliant will be coming back!
   

   Kettner’sResponded 1 day ago

   Hi Anna, Thank you for taking the time to review your experience, and I'm glad you had a great time with us! We look forward to welcoming you back to Kettners soon. Best, Amera
   

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4. WS

   WarrenS

   London2 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   The focus for staff to upsell is too much. Every choice we made we were encouraged to go for something else. I ordered chicken because I wanted chicken, but was pushed by the waiter to go for the Porthouse - not what I wanted, not what I chose. Really too much and left a bad taste. Certainly won’t be going back for a long time! Silly and short sighted on their part
   

   Kettner’sResponded 1 day ago

   Hi Warren, Thank you for taking the time to leave your feedback, and apologies we fell short of expectation on this occasion. We have taken your feedback on board which will no doubt help us improve. We hope to welcome you back to Kettners in the future. Best, Amera
   

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5. K

   Kate VIP

   Montreal3 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent supper as always. Perfect vibes and attentive service.
   

   Kettner’sResponded 1 day ago

   Hi Kate, Thank you for taking the time to review your experience. I'm thrilled to hear you enjoyed your visit and we look forward to welcoming you back soon! Best, Amera
   

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6. T

   Teresa

   Berkshire1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really caring support for my elderly mother celebrating her 80th birthday. Thank you,
   

   Kettner’sResponded on March 3, 2025

   Dear Teresa, Thank you for dining with us. We're delighted you enjoyed your experience at Kettner's and hope to see you again soon. Best, Maria
   

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7. C

   Camilla VIP

   London4 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The ambiance was lovely—charming and cozy— and the Oysters were fantastic. It’s a beautiful spot with potential, but the slow service took away from the overall experience.
   

   Kettner’sResponded on March 3, 2025

   Dear Cailla, Thank you for taking the time to share your experience with us. Your feedback is important to us and will help us to improve. We hope to see you again in the future. Best, Maria
   

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8. B

   Beatrice

   London1 review

   4.0

   Dined on February 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   great service. The Maitre D moved us to a larger table to accommodate an unexpected guest, and the waiter was attentive and helpful and juast really good
   

   Kettner’sResponded on March 3, 2025

   Thank you Beatrice! We appreciate your feedback and hope to see you again soon. Best, Maria
   

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9. D

   David

   London6 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great location. Lovely decor. Excellent atmosphere. Good service. Reasonable prices. Excellent food
   

   Kettner’sResponded 1 day ago

   Hi David, Thank you for taking the time to review your experience. I'm thrilled to hear you enjoyed your visit and we look forward to welcoming you back soon! Best, Amera
   

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10. OT

    OpenTable Diner

    Toronto4 reviews

    4.0

    Dined on February 23, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Whilst we did have a great meal at Kettner’s they seemed to be out of quite a few things. Firstly they had no oysters. Then, upon beginning our order our waitress informed us that they only had 3 steak frites left and our party then had to decide who got them. It was a tad awkward. Maybe next time alert the guests before they begin ordering. Also I ordered a cocktail which I have had before called the picante and there was no alcohol or chili in it. They did correct it but it was strange as my friend who also ordered one had hers made properly. Overall it was a good meal and our waitress was very nice but a little disappointed with those 3 awkward moments…
    

    Kettner’sResponded on March 3, 2025

    Thank you for taking the time to share your experience with us. Your feedback is important to us and will help us to improve. We hope to see you again in the future. Best, Maria
    

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