Kiki on the River

Kiki on the River reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sabrina VIP

   New York City2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Corrupt establishment!! I booked this reservation over a month ago and I chose this restaurant to celeberate my 21 birthday with my best friends. I waited an hour and the staff was incredibly dismissive and disrespectful. From the bouncers to the front desk to the people working at the bar. The place was past capacity and honestly a safety hazard with staff pushing past you and screaming on your face to move even there is no where to go. The wait was so long that my friends and I had to leave. They kept on repeating that they would seat us in 5 minutes and that the table was closing out but they were giving up our table to other parties and never planned to seat us. I would NEVER recommend anyone to go here. I’m honestly grateful they were so rude so I didn’t have to spend my money here. I also went up to the bar to order a plain margarita while I waited an hour and they charged me 38 dollars knowing to use the most expensive tequila to take my money. I have NEVER heard of a 38 dollar margarita even at the most expensive restaurants I’ve been too (in reference a margarita at Carbone is 22 dollars). This place is absurd and a scam. I saw them seating many groups of white people but when it came to black girls my friends and other groups were left waiting outside. Honestly I feel like I should be compensated for even spending money on an Uber to this place.
   

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2. J

   Jeremy

   Indiana7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Had a great time celebrating a birthday! Kiki is a great experience and party afterward. Would definitely recommend making a late reservation and staying for the party afterward!
   

   Kiki on the RiverResponded today

   Dear Jeremy, Thank you for choosing Kiki on the River to celebrate your birthday! We're thrilled to hear that you had a great time and that we could make your birthday celebration a memorable one. We're glad you enjoyed the food and service. We appreciate your high recommendation to make a late reservation and stay for the party afterward! We look forward to serving you again on your next visit. Best regards, KIKI TEAM
   

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3. s

   samantha

   Houston4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Kiki has a piece of my heart. They are always consistent with food, service, and ambience.
   

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4. S

   Shardae

   Philadelphia10 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Great vibes and service Food was ok Very energetic had a great time Drinks was good
   

   Kiki on the RiverResponded today

   Dear Shardae, Thanks for visiting us, Shardae! We're thrilled to hear that you had a great time at Kiki on the River. We always strive to create a vibrant and energetic atmosphere for our guests. We appreciate your feedback on our food and we're sorry to hear that it didn't meet your expectations. We'll definitely take your comments into consideration as we continually strive to improve. We're glad that you enjoyed our drinks and service. We hope to see you again soon! Have a wonderful day ! Warmest Regards, The Kiki On The River Team
   

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5. s

   sam VIP

   Miami23 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This establishment provides inadequate customer service and presented a bill of $1700 USD. Upon requesting my credit card, they did not have a machine readily available at the table. Subsequently, they requested my ID, to which I clearly stated my refusal to provide such personal information. It appears that this establishment may be engaging in unauthorized use of credit and ID information for illicit purposes. I advise exercising caution and vigilance in your dealings with them. The security measures in place and the behavior of the manager raise concerns. I am considering involving the authorities due to suspected fraudulent activities. It is advisable to avoid this establishment due to potential fraudulent behavior.
   

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6. B

   Blair

   Indiana17 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a good time! It was a pretty, we came for a bachelorette party!
   

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7. S

   Sharon VIP

   Miami4 reviews

   1.0

   Dined on 4 May 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   This is not a restaurant. It is basically a nightclub that serves food. The noise level is so high you cannot hear anything but the club music. The staff is rude. They rush you to order. You have to order everything all at once. They rush you to leave. The tables are so small you cannot even fit the food without having to remove a light from the table. If you want an elegant place with great food and lovely people, look elsewhere. Even if you want a club like ambience, there are other venues that do a superior job.
   

   Kiki on the RiverResponded 7 days ago

   Dear Sharon, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. While we do blend a vibrant atmosphere with dining, it’s clear that the volume and pace of service were overwhelming for you, and we regret that it impacted your visit so negatively. Your comments regarding the staff, seating, and overall ambiance are taken seriously, and we’ll be sharing this internally to improve where we fell short. If you're open to discussing this further, we’d greatly appreciate the opportunity to learn more and make things right. Please feel free to reach out to us directly. Warm regards, Habibi Miami
   

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8. A

   Adrienne VIP

   Washington DC17 reviews

   2.0

   Dined on 26 April 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   For me personally, the environment is WAY too loud to enjoy a dinner. It is a club that serves food. It's beautiful but way too harsh. I will no be going back.
   

   Kiki on the RiverResponded on 30 April 2025

   Thanks for the review, Adrienne. We're sorry to hear that the atmosphere on your recent visit to Kiki on the River didn't meet your expectations. We understand how the noise level can affect the overall dining experience and we're sorry if it affected your enjoyment of your meal. We're always working on improving our guests' experiences and your feedback is invaluable in that process. I would really appreciate the chance to speak with you personally or via phone—please let us know a good time and date to set up a quick chat. We’d love to welcome you back and show you the best of what we have to offer. Best Regards, Laura Caballero The Kiki on the River Team
   

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9. U

   Uswha VIP

   Toronto6 reviews

   5.0

   Dined on 20 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The octopus was so good!! It was VERY loud but that’s kinda the point lol. Would love to come again.
   

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10. S

    Siria

    Fort Lauderdale3 reviews

    5.0

    Dined on 19 April 2025

    1. Overall 5
    2. Food 3
    3. Service 4
    4. Ambience 5

    The place is gorgeous and the waitress was very nice great service.. the price is too high for a simple bake potatoes 30$ and the lamb shop was so tiny .. the price and drinks was ridiculous high
    

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