Kitchen + Kocktails by Kevin Kelley - Charlotte

Review summary

1. k

   katrina

   Atlanta Metro

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   This is my third time trying to give this restaurant a try. The first time we stood at the front for 10-15 min before we were even greeted. We had a reservation and were finally seated in the bar area. The food was good and the service was good. My second experience was the second night of the Usher concert. We had a a reservation for 6pm for a party of 4. We waited an hour and a half to be seated. They were running way behind on reservations and people were everywhere. The concert started at 8 and was next door. We knew that we should have been close to being seated and we were standing near the hostess stand when a group walked right in who clearly knew the manager. She whispered to them,”I’ll get you seated.” We noticed and told them that we had been waiting. They seated us next. We only had time for something quick so we ordered salads and fish and grits. The third and final experience is today on New Year’s Day. Again, we made a reservation and again they were not prepared. This time the wait was only 15 min with a reservation. There were lots of tables open but clearly not enough staff. This place is a FRAUD!!! Priced and disguised as an upscale soul food restaurant with a 20% automatic gratuity for subpar service. Over priced classic dishes like $37 for pork chops or $37 for turkey wings! A la cart traditional soul food sides. Not to mention the over priced drinks! And for what? To listen to some R&B! There are no table limits so people sit at their table for hours, backing up the reservations. Unacceptable and a complete embarrassment for a black owned restaurant. Do better!!!
   

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2. M

   Marquita

   Charlotte

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I had the egg rolls and chicken and waffles. The food was really good however the chicken was a little spicy.
   

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3. K

   Kassandra

   Greensboro

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service, great vibes and food is excellent
   

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4. M

   Michael

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   I had a wonderful experience at K&K. My food was delicious and I throughly enjoyed everything I had. Hailey was my server and she was amazing!
   

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5. D

   DeNeak

   VIP

   Norfolk/Suffolk

   22 reviews

   3.0

   22 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Service was EXTREMELY slow. Maybe they were short-staffed because it was NYE. We ordered our food and waited an hour before it was served.
   

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6. OT

   OpenTable Diner

   Charleston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing and Delicious I will definitely be going back
   

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7. N

   Nichole

   VIP

   Pittsburgh

   13 reviews

   4.0

   13 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This is a very nice venue, but a bit pricey for what you get. My husband and I had 2 drinks each and 3 appetizers, the bill was $175 which included an automatic 20% gratuity. The food was good but the gumbo was very spicy. It was a nice experience but be prepared to spend some $.
   

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8. L

   Lynn

   Charlotte

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Horrible service!!! When you order an appetizer and the waitress immediately states I must warn you that the meal is going to be salty. Why would you use that much sodium in anything. We watched the server take meals to incorrect tables all night. Then we later saw the same server cleaning a table after the guests left. At restaurants I have never seen the busboy/cleaner also serving meals from the kitchen. I was afraid our meal was going to go to an incorrect table and it in fact did. The food is not worth the amounts being charged. You get no sides with a $65 plate. Not worth it! We were sick after arriving home and the next day.
   

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9. E

   Edward

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Overall good experience. Food was awesome! Only complaints was server was not as nice as we would have liked. Somewhat overpriced for what you getting. Expect mandatory 20% tip on all checks! Guess that is why server doesn’t have to be to nice! May do again for special occasion!
   

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10. T

    Tieronay

    Charleston

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The entire experience was amazing. From the staff to the food, it was great!
    

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