Kona Grill - Riverton

Review summary

1. L

   Lori

   Alabama

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was excellent. We had seafood and steak and both were excellent.
   

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2. M

   MARCOS

   Salt Lake City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   If the menu had some photographs of the dishes it would be excellent.
   

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3. A

   Andrew

   San Antonio

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   We had a reservation but had to wait 15 minutes for a table. The food portions are small for a very steep price. It was over $150 for 2 people after they took off the cost of the appetizer and desert off to make up for cooking a steak well done when medium-rare was requested. Everything took way too long and the food was all over cooked. They replaced the overcooked steak and the replacement was good, but the lobster tail was cooked to the point of being rubbery and the macadamia nut chicken was overcooked and didn’t seem to have anything resembling macadamia nuts. Overall way too expensive for overcooked tiny portions and the wait staff tried to make things right but was too overwhelmed to even ask about anything but the steak. Also they don’t have everything that is on the online menu, and as far as ambience, I had to wear a coat the whole time because of so much cold air every time some one entered or left. The avocado egg rolls were ok but a disappointment compared to Cheesecake Factory. For steak just go to Longhorn or even Texas Roadkill(house) to get a reasonably priced steak (and better lobster at Longhorn) that’s just ad good. The only thing good about the one at Lona is the lobster butter steak topping but the filet itself was mediocre. Mission accomplished though…. Now we remember why we never go there despite food that sounds good.
   

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4. S

   Sebastian

   Salt Lake City

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 2

   I made a reservation through the website for 9:45 pm, but I waited almost an hour to be seated because they overbooked reservations—it was Valentine’s Day. I was finally seated at 10:30 pm, ordered my food at 10:35 pm, and received it at 11:30 pm. Despite the long wait, they didn’t offer anything to make up for it. Food was good but not excellent, the chicken fried rice was not good. I feel bad for the servers and kitchen staff, as it shows that the management doesn't care about either the customers or the workers.
   

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5. G

   Gabriel

   Naples

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   1 and a half hours sitted waiting for food beside the 1 hour waiting for our reservation to be respected, te appetizer that we where abble to eat where good, the server was amazing and very nice to us but we couldn't wait any more and had to leave
   

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6. R

   Ruben

   VIP

   Salt Lake City

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We liked the service and our food, only the waiting time is too long.
   

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7. C

   Cameron

   Salt Lake City

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   This was my fourth time coming to Kona grill. I left a review last year about my Valentines experience, and made another reservation this year giving them the benefit of the doubt. My reservation was at 7:30, and when I arrived I was told it would be a wait. We were not seated until 8:15. I don’t understand the point of making a reservation, if you still have to wait 45 minutes to be seated. They were also reservation only for Valentine’s day. If you’re reservation only why is it still a 45 minute wait? After waiting 45 minutes for our table, we didn’t receive our food until 9:15, when we arrived to the restaurant at 7:30. We were told that our order, along with 2 other tables got lost and somehow mixed up. Every time I have been to Kona Grill the servers were great. In this case, Rex was very attentive and apologetic for everything going on, even though it was out of his control. Unfortunately I don’t think I could come back again. If only the rest of the restaurant and its service could line up with the greatness of the servers.
   

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8. OT

   OpenTable Diner

   Salt Lake City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   We had to wait 30 minutes even though we had a reservation. The food took about an hour to get to us and then it was mediocre. My husband got the surf and turf and it was the smallest tiniest little steak we had ever seen. Maybe 2 inches by 1 inch and the lobster was also tiny. I got the sea bass and it was pretty good but not filling so we decided to get dessert since we were both still hungry. My husband got a chocolate lava cake and he said it was decent but I got the cheesecake and it was bad. It tasted like it was bought it in bulk from Walmart and it had been sitting in the fridge for weeks. It had that stale taste from absorbing other flavors in the fridge. It was so bad. I couldn’t believe it coming from a place like this. This place was a bit pricey and it was definitely not worth it. I don’t think we will ever go back.
   

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9. M

   Mary

   Central Coast

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   We made a reservation for 7 and wasn’t seated till about 7:45pm. Several people came in with reservations after ours and were seated before us, it was clear they had forgotten on the list and no accommodations were made.
   

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10. A

    Ajdin

    Salt Lake City

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 4

    Steak was unseasoned and too small for the price.
    

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