Kyloe Gourmet Steak Restaurant

Review summary

1. R

   Rhonda

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food, great service. Only complaint was the volume level of the music, so loud it was hard to have a conversation. However, the food was delicious and we would return.
   

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2. d

   diane

   VIP

   London

   30 reviews

   4.0

   30 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   Service really slow and music was way too loud. Food was lovely.
   

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3. A

   April

   Edinburgh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was absolutely amazing. The venison Wellington was to die for, and very reasonably priced. The processes of meat explanation and choice of weapon (aka, knives) were entertaining, and made the meal that much more enjoyable. Louise, our server, was so kind and thorough- she deserves a raise and every major holiday off. And as a bonus, the manager is very charming and handsome :) Definitely stop by if you get the chance!
   

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4. I

   Ian

   Inverness

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely exceptional service and wonderful attention to detail. Food and wine was wonderful, staff were brilliant.
   

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5. V

   Victoria

   Edinburgh

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful lunch had today at Kyloe. Steak was to die for. Sides were perfect and plentiful. Blooming Onion and sauce was amazing. Whisky and peppercorn sauce was yummy too. Highly recommend. Not overly busy despite being city centre and close to Christmas! Will be back!
   

   Kyloe Gourmet Steak RestaurantResponded 1 day ago

   Dear Victoria Thank you for the great feedback regarding your meal at Kyloe!! We hope to welcome you back again soon! Kind regards Nathan Ramage Assistant Restaurant Manager
   

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6. w

   wei bin

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   been there few months ago and it was like fully book, made a booking this time, very good dinner experience. recommended
   

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   Kyloe Gourmet Steak RestaurantResponded 1 day ago

   Dear Wei Thank you for taking the time to review Kyloe! PLease do not hesitate to return back to us! Kind regards Nathan Ramage Assistant Restaurant Manager
   

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7. L

   Laura

   Edinburgh

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food is good, but the prices are exorbitant; you don’t really get what you pay for. Years ago, the price-to-quality ratio was much more reasonable. The staff is very polite and attentive; however, the manager/maître d’ takes the receipt before you can grab it (a receipt that includes a discount for your next meal). That is a very unprofessional and stingy gesture.
   

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8. S

   Scott

   Edinburgh

   4 reviews

   5.0

   4 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great meal, steaks cooked perfectly to order, always enjoy my visits to Kyloe
   

   Kyloe Gourmet Steak RestaurantResponded 3 days ago

   Dear Scott, Thank you for your 5 star review. We appreciate your kind words and look forward to seeing you again at Kyloe in the future! Kind Regards, Gary Harding Restaurant Manager
   

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9. A

   Abby

   Brighton

   1 review

   3.0

   1 review

   Dined on December 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Unfortunately we were disappointed. We were very excited and had heard good reviews about Kyloe, however we were not happy with the food that was delivered. Service was very good apart at the beginning, however we did not receive a check back once we had received our mains. The Steak we asked for was medium, it was given to us not even Medium Rare, we couldn’t get anyone’s attention so stuck with what we had, I didn’t eat any of the steak and my partner just about ate it as the Steak also had an awful smell to it. We unfortunately would not return here.
   

   Kyloe Gourmet Steak RestaurantResponded 4 days ago

   Dear Abby I'm saddened to see that your experience at Kyloe was not to our usual high standards. I've made our Head Chef aware of the faults on your meal and will use this review as a training tool so that we can iron out the clear faults that you had during your time with us. Thank you for the feedback you have provided. Kind regards Nathan Ramage Assistant Restaurant Manager
   

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10. J

    Joseph

    London

    1 review

    3.0

    1 review

    Dined on December 15, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    Booked Kyloe for Sunday lunch based on reviews seen online. Booking experience was fine online and some communication prior to booking all went well. Service was good but, unfortunately the beef was not good. We chose the Sirloin Roast for 2 and it was quite tough and difficult to chew. A fair amount of it was part chewed and had to put it back on the plate. Due to this, the value also was poor at over £40 per person. Won’t be returning to Kyloe.
    

    Kyloe Gourmet Steak RestaurantResponded 6 days ago

    Dear Joseph Thank you for taking the time out your day to feedback your thoughts on our Sunday Roast. I apologise for the experience you had as we pride ourselves on the reputation we have built over the years and It seems we failed you on your booking. Kind regards Nathan Ramage Assistant Restaurant Manager
    

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