La Casa De Roberta’s

Review summary

1. C

   CELIA

   Greater Boston

   4 reviews

   3.0

   4 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Unless the food was good the service was not, waiting a long time for water and mimosa, our server was average, need to ask 3 times for our juice to go with our mimosa no matter the bottle was already there... also the table near us has a dog that was barking all the time
   

   La Casa De Roberta’sResponded 5 days ago

   Thank you for your feedback. We’re glad you enjoyed the food but are sorry for the delays and disruptions you experienced. This is not the level of service we strive for, and we’re addressing these issues with our team. We hope to welcome you back for a better experience soon.
   

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2. A

   Adam

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Traveled from NYC to visit relatives that live nearby the restaurant. Amie our server was very attentive while explaining the menu to our older family members. The appetizers were very tasty especially the beef carpaccio and the croquettes. There was a variety of options to choose from the menu for the main course. My wife and I both enjoyed a delicious espresso martini . WOW the drink was excellent. Main courses were prepared perfectly using fresh ingredients. The entire group was extremely happy and well fed. I would highly recommend this restaurant.
   

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   La Casa De Roberta’sResponded 5 days ago

   Hi Adam! Thank you for your glowing review! We’re so delighted to hear that your visit to La Casa de Roberta was a memorable one for you and your family. Amy will be thrilled to know her attentive service made an impact, and we’re so glad you enjoyed our dishes.
   

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3. J

   Julio

   Caribbean

   5 reviews

   4.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Apparently there have been changes at La Casa De Roberta, the menu certainly was changed leaving out at least in my point of view what drove me to go there, Ambience is still as good and I have no complaints on the service , the food and the new menu are not as attractive as it used to be , I would go again but not as often .
   

   La Casa De Roberta’sResponded 5 days ago

   Hi Julio! Thank you for your honest feedback and for your continued support of La Casa de Roberta. While we’re thrilled you still enjoy our ambiance and service, we regret that the new menu hasn’t resonated with you as much. Your opinion matters greatly to us! We hope you’ll give us the chance to win you over again soon.
   

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4. D

   Delma

   Caribbean

   11 reviews

   vip
   3.0

   11 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was not the same service, quality and ambiance they once offered.
   

   La Casa De Roberta’sResponded 5 days ago

   Hi Delma! Your feedback means a lot to us, especially knowing you’ve been a loyal guest. We’re truly sorry for the inconveniences you experienced with our menu and service. This was not the experience we aim to deliver. Please know we’re addressing these concerns internally.
   

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5. E

   Enrique A.

   Caribbean

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Brunch!!! The Guava and Cheese Pancakes were AMAZING!!!!!
   

   La Casa De Roberta’sResponded on October 30, 2024

   Thank you for the excellent review! We're thrilled that you enjoyed your experience. We look forward to welcoming you back soon.
   

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6. M

   Melissa

   Caribbean

   2 reviews

   4.0

   2 reviews

   Dined on October 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great atmosphere , the food service and quality were sooo good! Highly recommended!
   

   La Casa De Roberta’sResponded on October 30, 2024

   Thank you for the excellent review! We're thrilled that you enjoyed your experience. We look forward to welcoming you back soon.
   

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7. W

   Waleska

   Orlando

   1 review

   1.0

   1 review

   Dined on October 18, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst experience ever!!! From the moment we arrived we began to have a bad experience. They sat us down at the table and brought us water after 45 minutes. They never bothered to find out if we were happy. The dishes arrived raw, with bad taste and texture, and in the end they wanted to force us to pay a bill that did not belong to us. It is very sad that the one who pays the consequences is the reputation of the Official Chef of the establishment.
   

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8. A

   Alexandra

   Caribbean

   9 reviews

   vip
   1.0

   9 reviews

   Dined on October 18, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Servicio pésimo, no se prepararon para un evento sold out que ellos ofrecieron y promocionaron. No nos atendían, luego todo se tardaba, venían varias personas a coger la orden y nunca terminaba. tuvimos que regresar varios platos pq no estaban como pedimos. No estaban preparados. Nos íbamos a ir pero el gerente nos convenció, nos regaló varia cosas y nos dio descuentos.
   

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9. V

   Velmar A.

   Caribbean

   1 review

   2.0

   1 review

   Dined on October 18, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   The food was acceptable but overpriced, and the atmosphere was too noisy and crowded. Although the staff were friendly and courteous, there were not enough of them, resulting in slow service and mistakes with our orders. However, they did handle an undercooked appetizer well by offering a replacement and an additional one as a courtesy. To improve, the restaurant could focus on reducing wait times, managing noise levels, and providing more attention at the table. The live piano music was enjoyable, and with these improvements, the experience could be much more pleasant.
   

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10. l

    lisandra

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience, our waiter was excellent. Food was delicious
    

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    La Casa De Roberta’sResponded on October 30, 2024

    Thank you for the excellent review! We're thrilled that you enjoyed your experience. We look forward to welcoming you back soon.
    

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