La Fondue - Saratoga

Review summary

1. J

   Jenelle

   Palm Springs

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service! Celebrated my best friends 30th here and they made it very memorable!
   

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2. C

   Christine

   San Francisco

   1 review

   4.0

   1 review

   Dined on November 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 1

   Waiters were very sweet but took forever to serve our 4 course dinner. Had to ask for refill of water 5 times. Food was yummy but service could definitely be improved.
   

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3. G

   George

   San Francisco

   3 reviews

   2.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The fondue “classic Swiss” was disappointing. Very bland and I question the type of cheese used. Doubt any emmenthal or gruyère were used in the mix and get more like the Kraft Swiss cheese taste.
   

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4. A

   Albert

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was impeccable; upon entering throughout the meal. All of whom were 25 or younger but had the experience of service excellence that you would expect from Michelin tiered restaurants. Totally will come again at least once a quarter if not more. So many types of fondue that we can’t wait to try. Again, the food was excellent but the service was so on point that this review deserves more stars than available to giveaways 🤙🤙🤙
   

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5. J

   Jaime

   Central Coast

   8 reviews

   2.0

   8 reviews

   Dined on November 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   The rise in prices is ridiculous. This place use to be packed and never really is now and it is because it is so over priced. They are also skipping on portions now. Salad is smaller and they do not even make a full pot of cheese now. I will not be back. Will find an alternate.
   

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6. E

   Eric

   San Francisco

   9 reviews

   vip
   5.0

   9 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We took my dad here for his birthday! It was our second time coming and José was a fabulous server. He was much more informative and helpful with our courses and meat/seafood cooking times. The birthday surprise at the end was so thoughtful and helpful brought Apple ciders out for those that had not been drinking to celebrate the birthday with! Thank you for making it special and memorable!
   

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7. G

   Gigi

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined on November 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was very tasty! Service was great. Ambiance is nice.
   

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8. C

   Colleen

   New York City

   1 review

   vip
   3.0

   1 review

   Dined on October 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I’ve been coming here since I was a child for the last 30 years and am sad to say that it’s gone downhill. The prices have skyrocketed and the service is nowhere near what it used to be. I was charged $22 for a side of mushrooms on my last visit. For the cheese fondue they give you half of the amount of cheese they bring to the table - I really hope the other half isn’t being thrown away. I hope they can return to the level of service and value that made this a special place so many years ago.
   

   La Fondue - SaratogaResponded on November 2, 2024

   Thank you for revisiting us after your last visit in 2019. The world has changed significantly post-COVID, and like many industries, restaurants have faced rising costs due to inflation and labor challenges. To clarify, we do not charge for refills on our 4-course Tasting Menu, but there is a fee for an additional 4-oz order on dishes from our À La Carte menu. We're incredibly grateful to still be serving our valued customers after decades and truly appreciate all feedback as we continuously strive to improve. We hope to have the opportunity to welcome you back in the future.
   

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9. K

   Kristi

   San Diego

   1 review

   5.0

   1 review

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food! Our family of five dined for 3-1/2 hours for all the courses and never felt rushed or stressed about the amount of time we were spending taking up the table. Amazing experience which everyone should try!
   

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10. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It’s a special event place for us. Have been there a dozen times over last thirty years and it’s consistently good. You always feel great after the experience.
    

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