La Fuga

Review summary

1. R

   Richard E.

   New York City

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 3

   My guest was fit on the head when the heat lamp fell apart. He was bleeding. The restaurant manager didn’t respond until our waitress told Kim to come. He brought a band aid. He offered a free dessert. We declined. Although we live in the neighborhood the manager’s behavior was unprofessional and uncaring. We are sending medical advise tomorrow. The swelling on his forehead hasn’t stopped.
   

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2. V

   Vanessa

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, our waiter James was such a delight and provided impeccable service. We had the lobster ravioli, the snapper fillet, ricotta cheesecake and vanilla gelato. Loved everything.
   

   La FugaResponded 4 days ago

   Thank you for your heartwarming review, especially for recognizing our exceptional staff. We believe that our team members are the heart of La Fuga, and they take great pride in ensuring our guests have a fantastic stay. Your words of appreciation will be shared with them, and they will be delighted to hear your positive feedback. We can't wait to welcome you back for another extraordinary experience.
   

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3. A

   Alexandre

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent restaurant. The food was great. The ambiance was quiet, which is excellent for the dinner.
   

   La FugaResponded 4 days ago

   Thank you for sharing a review of your recent experience. Our team here at La Fuga is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
   

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4. R

   Raisa

   New York City

   13 reviews

   2.0

   13 reviews

   Dined on December 12, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Despite many good reviews our experience was not so. The wait for the drinks was long, the drinks were not served in the proper glassware and apple martini was watery The food was mediocre ( ravioli felt as it was from yesterday, lobster meat is chewy, tuna tartar was so spicy that killed the taste of tuna) and over peppery. All 6 of us had very bad aftertaste we could not get rid of for over 3 hours. It is also greatly overpriced- for two people ( 1 appetizer, 1 pasta, 1 main dish and 3 drinks ) we paid almost $300 - not worth it! Hard to belief people gave it 4.7 rating out of 5 - perhaps reviewers were paid by the establishment? And keep in mind that it is impossible to hear live music unless you are in the bar due to the noise in the restaurant We would never come back.
   

   La FugaResponded 4 days ago

   We appreciate you taking the time to share your experience with us. We are saddened to hear of the events you describe and have shared your comments with the team to ensure other guests don't walk away with the same impression.
   

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5. C

   Christopher

   Charleston

   1 review

   5.0

   1 review

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I celebrated her birthday at La Fuga. We had not heard of it before, but found it online and were intrigued by the reviews. We had an amazing time, not only was the food fantastic, the service was phenomenal. We started our meal a bit late and they let us stay long after the restaurant had closed without ever rushing us. Thank you for such a great experience.
   

   La FugaResponded 4 days ago

   Thank you so much for taking the time to leave this wonderful 5-star review! We're delighted to hear that your time at La Fuga exceeded your expectations. Our team strives to provide exceptional service and create memorable experiences for our guests. Your kind words motivate us to continue delivering the best possible hospitality. We hope to welcome you back to La Fuga in the near future for another fantastic meal.
   

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6. D

   Deborah

   New York City

   19 reviews

   3.0

   19 reviews

   Dined on December 9, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was pretty good and service was friendly (and well-intentioned), but very slow, reflecting both a lack of attention paid as well as the pace of food and drinks coming out of the kitchen/bar. As a solo diner it was clear I was not a priority vs larger tables. I had to ask for things I shouldn’t have had to ask (more water, for example) and there was some oddness, like whisking away my remaining bread and butter from the table, without asking, before my entree was served. At one point, loud music from the kitchen clashed very badly with the music playing in the room. Other than that, ambiance was pleasant with the doors to the outside / pool open and a nice breeze. Scallops starter and butternut squash filled pasta were both quite tasty. But for me, the inattentive service makes a return visit unlikely.
   

   La FugaResponded 4 days ago

   Thank you for sharing a review of your recent experience. Our team here at La Fuga is committed to providing high-quality service and strive for only the best. We hope you’ll visit us again soon, so we can show you the true La Fuga service!
   

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7. N

   Nan

   Key West

   13 reviews

   5.0

   13 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved dining here. We sat by the pool outside. Heaters provided. The service by our waiter James was excellent. The food was perfectly perpared. Lobster ravioli and Osso Buco. We appreciated that Frank, Mgr. and Nathan, Director, both stopped by our table to chat and get our opinion on sevice and food. 5 star all the way. Can't wait to come back.
   

   La FugaResponded 4 days ago

   Thank you so much for taking the time to leave this wonderful 5-star review! We're delighted to hear that your time at La Fuga exceeded your expectations. Our team strives to provide exceptional service and create memorable experiences for our guests. Your kind words motivate us to continue delivering the best possible hospitality. We hope to welcome you back to La Fuga in the near future for another fantastic meal.
   

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8. C

   Conrad

   VIP

   West Palm Beach

   14 reviews

   4.0

   14 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We were offered a glass of Prosecco while waiting for our table. The meal was excellent from the bread and fabulous dipping oil, the scallop appetizer, and the outstanding Bronzini with crispy skin. The Bronzini was one of the most enjoyable fish dishes I have ever had in a restaurant. We did not have dessert. Service was excellent as well. Highly recommend La Fuga and will definitely be returning.
   

   La FugaResponded 4 days ago

   Thank you for sharing a review of your recent experience. Our team here at La Fuga is committed to providing high-quality service and strive for only the best. We hope you’ll visit us again soon!
   

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9. D

   Darin

   Dallas

   12 reviews

   5.0

   12 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing, exceptional service and the atmosphere was beautiful.
   

   La FugaResponded 4 days ago

   Thank you for your 5-star review and accolades to our staff. We'll be sure to share your kind words and congratulate them on a job well done.
   

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10. P

    Pierre

    VIP

    Central Coast

    10 reviews

    5.0

    10 reviews

    Dined on December 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Jonathan did a great job at explaining the menu, made some great recommendations. The food was excellent, pasta was not over cooked. The restaurant as a good wine list.
    

    La FugaResponded on December 6, 2024

    Thank you for your 5-star review and accolades to our staff. We'll be sure to share your kind words and congratulate them on a job well done.
    

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