Le Colonial - Houston

Review summary

1. j

   joseph

   Orange County

   35 reviews

   5.0

   35 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my third visit and I was extremely happy. The appetizers were great, our main course was delicious and the desert was tasty. I highly recommend a visit !!
   

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   Le Colonial - HoustonResponded 3 days ago

   Thanks for the review, Joseph! We're thrilled to hear that you enjoyed your visits. It's wonderful to know that our appetizers, main course, and desserts hit the mark for you. Your high recommendation means a lot to us. We look forward to serving you again soon!
   

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2. P

   Pam

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our Annual Family Christmas Dinner at LA Colonial after a show downtown. The food was amazing - great menu, great wine/cocktail menu and the service was very good. The restaurant is very beautiful- it was a busy evening and I'm hoping to go back at a less busy time to really enjoy the ambiance. Our family loved the experience!
   

   Le Colonial - HoustonResponded 3 days ago

   Pam, Your feedback means so much to us! It's a testament to our efforts. We strive to provide a great experience to our guests and we hit the mark with you. We're so delighted to hear you found our food, drinks and service to be great. We hope serving you again soon for another amazing time. Warmest regards, The Management Team.
   

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3. M

   Mandy

   VIP

   San Francisco

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   I made a request on open table to not be seated by the doors. I have been seated by door before when using open table. We were seated by doors. Waited for another table to open- it did - so we moved. Food was fine. Service was ok. The to go bag leaked all over my daughters new boots while we were waiting for the valet. Ruined. Thanks. Valet system is archaic, it costs $10. Most places , including upscale are tip only these days. We will not be going back. Expensive meal and ruined $250 boots.
   

   Le Colonial - HoustonResponded 5 days ago

   We're really sorry to hear about your experience. We understand how important it is to have a comfortable dining experience and we apologize for the inconvenience caused by the seating arrangement. We also regret to hear about the issue with the food. We strive to provide the best service and it's clear we fell short during your visit. We appreciate your feedback and will definitely look into improving our valet system and seating arrangements. We hope you'll reconsider and give us another chance to make your next visit a better one. Best regards, The Management Team
   

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4. T

   Toshi

   Monterrey

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Vietnamese restaurant, great food, service and ambience
   

   Le Colonial - HoustonResponded 5 days ago

   Thanks for the feedback, Toshi! We're thrilled to hear that you enjoyed our Vietnamese cuisine and found the food and service to be top-notch. It's always our aim to create a great atmosphere for our guests to enjoy. We appreciate your high ratings and look forward to serving you again soon! Best regards, The Management Team
   

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5. G

   Georgina

   Houston

   43 reviews

   5.0

   43 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here and we had a great experience. Delighted by the food and wine. Heather took great care of us. We hope to be back for our next special occasion.
   

   Le Colonial - HoustonResponded 5 days ago

   Thanks for the feedback, Georgina! It's wonderful to know that you enjoyed our food and wine selection. We always strive to make our guests feel special, and it's great to hear that we succeeded during your visit. We look forward to welcoming you back for your next special occasion. Thanks again for your kind words!
   

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6. U

   Umberto

   Houston

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Place has gone downhill. The prices have gone up and the quality has gone down. Wouldn’t be surprised if they bought from Sysco. The servers are mediocre some of them poorly trained and just rush you. This place used to be a fine dining experience with kind service and good food. Like with all chains, they increase the prices, lower the quality of the food and service, and pray that they’ll customers come back. Never coming back here again. So disappointed.
   

   Le Colonial - HoustonResponded 3 days ago

   I'm sorry to see you had such a bad time with us. Our privately owned restaurant takes pride in serving only fresh products, made everyday in house, and prices didn't change for quite some time already. It seems we missed the par during your venue and I'm saddened about that. I hope you will decide to give us another chance to prove you it was only a one time mishap. I thank you for your feedback, we always learn from constructive criticism. regards, The Management Team.
   

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7. R

   Rachel

   VIP

   Houston

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Waitress had a bad attitude.We left to another restaurant.The food is always amazing there.
   

   Le Colonial - HoustonResponded 5 days ago

   Thanks for visiting us, Rachel. We're sorry to hear that you had a less than satisfactory experience with our service. We strive to provide excellent service to all our guests and it seems we fell short during your visit. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to show you the high-quality service we're known for. Thank you for your review.
   

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8. G

   Glenn

   New Orleans

   14 reviews

   5.0

   14 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful menu. Delicious food. Professionals staff.
   

   Le Colonial - HoustonResponded on December 14, 2024

   Thank you so much for your wonderful review! It's always great to hear that our team's efforts to provide a professional service are appreciated by our guests. We strive to provide an exceptional dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back soon. Best regards, The Management Team
   

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9. K

   Kris

   VIP

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service with great food; hard to hear but very crowded
   

   Le Colonial - HoustonResponded on December 15, 2024

   Thank you for your wonderful review! We're glad to hear that you enjoyed our food and service. We understand that the noise level can sometimes be a bit high, and we're happy you found our team efficient and friendly. We strive to provide an excellent dining experience for all our guests. We look forward to serving you again soon. Best regards, The Management Team
   

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10. s

    susan

    VIP

    Houston

    66 reviews

    5.0

    66 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Girl’s lunch we had great food and service. But The noise level made it hard to talk.
    

    Le Colonial - HoustonResponded on December 14, 2024

    Thanks for visiting us, Susan! We're thrilled to hear that you enjoyed your girl's lunch and found our service to be great. We apologize if the noise level affected your conversation. We appreciate your feedback and will certainly look into this matter. We hope to serve you again soon.
    

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