Legal Sea Foods - Chestnut Hill

Review summary

1. d

   david

   Greater Boston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nothing special, good atmosphere good service good price for the amount of food
   

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2. R

   Reva

   Greater Boston

   17 reviews

   5.0

   17 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was excellent, our orders were taken promptly, and he was exceptionally knowledgeable about everything on the menu. Each dish arrived on time and perfectly cooked, exactly what we had hoped for.
   

   Legal Sea Foods - Chestnut HillResponded 3 days ago

   Hello Reva, We're thrilled you had such a wonderful experience during your last visit. Hearing that your server, Neil, was knowledgeable, gave prompt service, and your dishes were perfectly cooked puts a smile on our faces. We appreciate your feedback and will continue to work on providing the best value and dining experience. We hope to see you again soon! Sincerely, Amy Murphy GM
   

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3. F

   Frank

   Greater Boston

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very good. Service was quick & attentive. As with everything meals can be pricey
   

   Legal Sea Foods - Chestnut HillResponded 3 days ago

   Hello Frank, Thank you for the kind feedback. We love hearing that your special occasion was made that much better with the food and quick and attentive service Kaydia gave. We look forward to your next visit. Sincerely, Amy Murpjhy GM
   

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4. K

   Karen

   Greater Boston

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very nice time at legal seafood friday night. Great food service was spot on. We even brought some food home and it was delicious and you know I have to say the drinks were a nice size. We will come back again.
   

   Legal Sea Foods - Chestnut HillResponded 6 days ago

   Hello Karen, We're thrilled to hear that you had a great time dining Friday night. We love hearing that you enjoyed our food, service, and drinks, and found them to be spot on. We're glad you enjoyed the food, and we hope to see you again soon! Sincerely, Amy Murphy GM
   

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5. A

   Andrea

   Greater Boston

   5 reviews

   3.0

   5 reviews

   Dined on November 13, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Service was decent but ambiance is mediocre at best and so was the food. Way overpriced when considering all of that.
   

   Legal Sea Foods - Chestnut HillResponded 3 days ago

   Hello Andrea. We appreciate your feedback. We're sorry to hear that our ambiance and food didn't meet your expectations. We strive to provide a comfortable dining experience for all our guests and we're sorry to hear that we fell short this time. We also understand your concern about our pricing. We believe in providing the best quality food and service for a fair price. We'll take your feedback into account as we continually work to improve. We hope you'll give us another chance to serve you better in the future. Sincerely, Amy Murphy GM
   

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6. S

   Shelby

   Greater Boston

   17 reviews

   vip
   2.0

   17 reviews

   Dined on November 10, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Poor server experience. Super slow, some of our food didn’t come. One dinner was missing and came after everyone else was finished.
   

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7. R

   RALPH

   Greater Boston

   24 reviews

   vip
   5.0

   24 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The quality of the sushi and sashimi were clean, fresh, and divine. Legals red sangria mix is a perfect balance to every meal. Absolute 100% attention given to special allergy meals by the entire staff, and presented by the manager.
   

   Legal Sea Foods - Chestnut HillResponded on November 13, 2024

   Hello RALPH, Thank you for the glowing review! We always appreciate the positive feedback letting us know that we're doing something right. We look forward to seeing you again soon. Regards, Amy Murphy GM
   

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8. E

   Ellen

   Greater Boston

   62 reviews

   vip
   4.0

   62 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Everything we ate was excellent- but service was slow and inattentive. Tables too close, so very noisy. Ladies room not attended to. So overall was not as good as usual. Prefer Framingham location!
   

   Legal Sea Foods - Chestnut HillResponded on November 13, 2024

   Hello EllenH, I'm thrilled to hear that you enjoyed our food to be excellent. I apologize for the slow service and the issues with the ladies' room and noise level. We value your feedback and will use it to improve our service. Sincerely, Amy Murphy GM
   

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9. d

   danvillemom

   San Francisco

   4 reviews

   vip
   4.0

   4 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good food but extremely slow service. Server required multiple reminders on more than one item.
   

   Legal Sea Foods - Chestnut HillResponded on November 13, 2024

   Hello danvillemom, Thank you for the feedback regarding your last dining experience with us. While I'm elated that you enjoyed the food, I apologize for the lack of service. Could you please be kind enough to tell me a little about it so I can rectify for future visits? Thank you, Amy Murphy GM
   

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10. P

    Patti

    Seattle

    8 reviews

    5.0

    8 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It is my go- to when we visit our students at BC. This time we had some of their friends along. Legal Seafoods was very accommodating when we came in with one extra than we had reserved for. We had the best waitress, who anticipated our needs. It was as a great experience. I tried something new from the menu, It was great. I told my husband when we were driving home. I have yet to have a meal at Legal Seafoods that disappoints.
    

    Legal Sea Foods - Chestnut HillResponded on November 13, 2024

    Hello Patti, We're thrilled to hear that Chestnut Hill is your go-to when you visit BC! We're glad that we were able to accommodate your group and that you enjoyed your new dish. We always aim to anticipate our guests' needs and it's great to hear that your server was able to make your experience great. We're also glad you had a great time and that you're looking forward to your next visit. Thanks for the high ratings and the kind words! Sincerely, Amy Murphy GM
    

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