Leo's Italian Social - Park West Village

Review summary

1. C

   Connie

   Raleigh

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Let me start by saying our server, Robin went above and beyond. She was absolutely the best. We both wanted fish but the menu offered only a potato and vegetable side option with their fish offerings. We took a chance and asked our server if they could prepare it with a white wine lemon sauce over linguini instead. Although the chef was reluctant she told them to “trust the process.” The result was exactly what we wanted, a pan seared halibut over linguini with a piccata style sauce. My only critiques, this sort of option should be part of the normal menu. So glad I took the chance and asked. My second critique was the wine offering. This is an Italian restaurant. The majority of the wine list should be Italian wines, not California. Of the maybe 10-12 red wines offered 3 were Italian, 1 was an Oregon Pinot noir and the rest California. It should be the other way around.
   

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2. R

   Rachael

   VIP

   Western NC

   30 reviews

   5.0

   30 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed this restaurant. We ordered the Lobster corn chowder and the lasagna. I suggest you share a lasagna order- it was delicious but enough for a family of 2-3! But it was delicious and the bread out of this world. I would definitely return.
   

   Leo's Italian Social - Park West VillageResponded 3 days ago

   Hey Rachael, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your meal, especially the Lobster Corn Chowder and Lasagna. Your suggestion about sharing a lasagna is something we'll definitely keep in mind. It's great to know that you found our bread to be 'out of this world' and that you'd definitely consider returning. We can't wait to serve you again soon! Best, The Management Team
   

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3. L

   Luis

   Raleigh

   1 review

   5.0

   1 review

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was great food One thing I wish that any employee with long hair should put it up or a net because the hair was was down and is not food safe
   

   Leo's Italian Social - Park West VillageResponded 3 days ago

   Hi Luis, We're thrilled to hear that you enjoyed your dining experience at Leo's Italian Social - Park West Village! It's fantastic to know that our food met your expectations. We appreciate your feedback regarding the safety of our team's hair, and we have immediately addressed and corrected the issue. We always strive to provide a welcoming environment for all of our guests and your input is valuable to us. We hope to see you again soon! Best, The Management Team
   

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4. J

   Jim

   Raleigh

   2 reviews

   4.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Nice wait staff and the food is “good”. Little pricey for the quality. Decent space but open and a little loud… it’s a go back.
   

   Leo's Italian Social - Park West VillageResponded on February 21, 2025

   Thanks for visiting us, Jim! We're thrilled to hear that you enjoyed our service and food at Leo's Italian Social - Park West Village. We understand your concern about our pricing and the space being a bit loud. We strive to provide a quality dining experience that is worth the price. We appreciate your feedback and will take it into consideration as we continue to improve. We hope to see you again soon!
   

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5. J

   John

   Raleigh

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My girlfriend and I wanted to try a new spot and Leo’s had great reviews. We made a reservation for 8:15 on Feb 15th. We arrived 5 minutes early and they were very busy so there was a bit of a wait. We were seated around 8:25. We both ended up ordering the New York strip. It came with asparagus, potatoes and was topped with lump crab. The steak was very well seasoned and tinder but kinda fatty. The potatoes and asparagus were also really good and the lump crab was a nice touch. Our server was very nice and checked up on us frequently throughout our meal. I give the overall experience a 8.5 out of 10.
   

   Leo's Italian Social - Park West VillageResponded on February 17, 2025

   Thanks for the feedback, John! We're thrilled to hear that you and your girlfriend enjoyed your visit to Leo's Italian Social - Park West Village. It's great to know that you found our reservation system efficient and our staff attentive. We're glad that you enjoyed the New York strip and lump crab as a topping on your steak. We take pride in our flavorful dishes and are glad you appreciated the seasoning. We will look into how much fat we are trimming from our steaks. Your feedback helps us improve and serve you better in the future. We hope to see you again soon!
   

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6. J

   Jacquelin

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good, the portion of the food good, flavor was great love it I will go again 👍🏻
   

   Leo's Italian Social - Park West VillageResponded on February 17, 2025

   Hello Jacquelin, Thank you for your kind words and for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed your meal and found the flavors to your liking. Your satisfaction is our top priority and we're glad we could meet your expectations. We appreciate your feedback and look forward to serving you again soon at Leo's Italian Social - Park West Village! Best regards, The Management Team
   

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7. OT

   OpenTable Diner

   Raleigh

   2 reviews

   2.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   Felt really bad for the staff, management had not put a cap on reservations for Valentine’s Day weekend so despite having a reservation still had about a 30 minute wait. It was cramped seating arrangements from cramming more small tables into the normally more open area that has a few larger group tables. I would have preferred being told they were overbooked and unable to take a reservation rather than the situation they put all the customers and wait staff through.
   

   Leo's Italian Social - Park West VillageResponded 3 days ago

   Hey, We're sorry to hear about your experience at Leo's Italian Social - Park West Village. We understand how frustrating it can be to wait for a reservation even when you have a reservation, especially on Valentines Weekend. We apologize for the inconvenience and appreciate your understanding. We're glad to hear that you enjoyed the food and service. We hope that the situation doesn't discourage you from visiting us again. We'll definitely take your feedback into account to improve our service for on busier holidays. Best regards, The Management Team
   

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8. C

   Cynthia

   Raleigh

   4 reviews

   5.0

   4 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Delicious fresh pasta and risotto dishes! Chicken piccata was tender and flavorful. Carbonara and parmigiana both excellent! We will return!
   

   Leo's Italian Social - Park West VillageResponded on February 17, 2025

   Thanks for the review, Cynthia! We're thrilled to hear that you enjoyed our fresh pasta and risotto dishes, as well as the Chicken Piccata! It's wonderful to know that our Carbonara and Parmigiana hit the mark for you. We appreciate your feedback on the service and value. We're always striving to provide the best dining experience possible, and your input helps us do just that. We're already looking forward to your return visit!
   

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9. L

   Laura

   Wilmington

   3 reviews

   2.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   I made a reservation to celebrate my husband 57 birthday I reminded waitress at dessert time They do absolutely nothing! Food was very plain and no much Italian flavor at all To expensive for what it is!
   

   Leo's Italian Social - Park West VillageResponded on February 17, 2025

   Thanks for the review, Laura. We're truly sorry to hear that your experience at Leo's Italian Social - Park West Village didn't live up to your expectations. We take pride in our food and it's disappointing to hear that it didn't meet your expectations. We also apologize for any inconvenience caused by the service. We value your feedback and will use it to improve our service. We hope you'll give us another chance to make it up to you in the future. Best, The Management Team
   

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10. B

    Bonnie

    Raleigh

    6 reviews

    4.0

    6 reviews

    Dined on February 15, 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Nice ambience, friendly staff. Slow service, had the chicken piccata - pasta overcooked, chicken slightly dry but flavorful.
    

    Leo's Italian Social - Park West VillageResponded on February 17, 2025

    Thanks for the feedback, Bonnie. We're glad to hear that you enjoyed the ambiance at Leo's Italian Social - Park West Village.. We appreciate your comments about the chicken piccata and pasta overcooking and will definitely take this into consideration. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
    

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