Lighthouse Kitchen + Bar

Review summary

1. A

   Al

   Key West

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Avoid if you can! We had reservations for the Thanksgiving buffet, we were able to get one plate each before the picked over buffet was closed. Turkey was dry and flavorless, prime rib had too much inedible gristle and the vegetables were raw. Service was good and apologetic but overall the experience was horrendous, with screaming, running children and barking dogs. Much nicer options with better food are available in Marathon.
   

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2. L

   Lucy

   Fort Lauderdale

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The location was nice with a serene view of the water. We ate from the Thanksgiving buffet... the sides were delicious but the turkey was okay. My husband loved the prime rib. Overall it was a nice location for dinner. The servers were wonderful. I would recommend.
   

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3. M

   Mike

   Key West

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   This was our 3rd yr eating Thanksgiving. Had 1pm reservations. Our server was very friendly and tried hard . I do not know what was going on behind the scene but our dinner took 3 hrs. There were very large gaps in time between ordering beverages, delivery, ordering main course and delivery of first course second course and main meal. Basic server /restaurant standards just were not done. No steak knife to cut prime rib, gave us tiny teaspoons instead of a soup spoon for the soup. Prime rib was great, my fish was totally raw ( it was wrapped in a puff pastry) but the server never came back to check on how the food was so I was left to wait. Family style food was served in a cereal bowl sized bowl for 4 people to share????? Food was lukewarm warm, even the soup. Staff did not seem familiar with the holiday offerings. On line menu for the holiday meal was a little different than what was actually served, especially the desserts. None of the advertised desserts were served. Refills on water, tea did not happen, we had to flag down server. They were busy setting up the 4 pm buffet and maybe that is why the settled guests felt neglected.
   

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4. H

   Henry

   Atlanta Metro

   4 reviews

   vip
   1.0

   4 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The Turkey was dry. The corn dish was the worst I ever had.The service was very slow. I would not have eaten this meal for free, much less these high prices. Henry Ogden 2083157668
   

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5. G

   Gabriella

   Miami

   2 reviews

   2.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Overall, the food was very average, the atmosphere was nothing like it looked in the photos, the floor was sticky, and the service was a 4 out of 10.
   

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6. D

   Daniel

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner, very fresh! Our Server, Brian was spot on. Thank you! Oh, and Brian recommended the breakfast, so, we came back for breakfast the next morning, and it also was terrific! Thank you!
   

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7. B

   Brett

   Key West

   1 review

   3.0

   1 review

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The service was poor due to a wedding taking place and food was so so.
   

   Lighthouse Kitchen + BarResponded on November 11, 2024

   Brett, Thank you for your review, we are always looking for opportunities to enhance our service and guest experience. We will use your feedback to improve in the areas mentioned. We look forward to welcoming you back soon. Kindest regards, Lighthouse Kitchen + Bar team
   

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8. A

   Andrea

   Key West

   2 reviews

   vip
   4.0

   2 reviews

   Dined on November 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 2

   The waitress was so bad and took forever! We ask simple questions and she didn’t answer any just laughed at us, very bad experience!
   

   Lighthouse Kitchen + BarResponded on November 11, 2024

   Andrea, Thank you for your review, we are always looking for opportunities to enhance our guest experience. Your review will allow us to focus on key areas of improvement. We sent you a private message to connect further on this experience. We look forward to connecting and to welcoming you back soon. Sincerely, Lighthouse Kitchen + Bar team
   

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9. M

   Michaela

   Key West

   1 review

   5.0

   1 review

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fantastic! From the greeting to the food, service, etc. Definitely the place to eat in Marathon.
   

   Lighthouse Kitchen + BarResponded on November 11, 2024

   Michaela, Thank you for your review, it is always great to hear fantastic feedback. We appreciate your time with us and look forward to welcoming you back again soon. Kindest regards, Lighthouse Kitchen + Bar team
   

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10. J

    JESSICA

    Atlanta Metro

    1 review

    vip
    5.0

    1 review

    Dined on November 4, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Customer service was excellent. Everyone was very kind, thank you.
    

    Lighthouse Kitchen + BarResponded on November 11, 2024

    Jessica, Thank you for your review, it is always great to hear fantastic feedback. We appreciate your time with us and look forward to welcoming you back again soon. Kindest regards, Lighthouse Kitchen + Bar team
    

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