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Legendary Deep Dish Pizza - Surprise, AZ - Lou Malnati’s - Surprise, Surprise, AZ

Lou Malnati’s - Surprise

4.5
4.5
232 Reviews
$30 and under
Pizzeria

Make a reservation

2 people
7:00 PM
Booked 59 times today
  • Great for outdoor dining
  • Neighborhood gem
  • Lively
Now open for dine in! Whether you’re a seasoned Chicago pizza fanatic or you’ve been eager to try, you don’t need to hop on a plane to the Windy City to get real deep dish. You can get one of the most authentic Chicago pizza experiences from one of the oldest names in Deep Dish Pizza at the Village of Prasada in Surprise. Located in Surprise’s newest shopping area, it’s the perfect spot to refuel. Experience Legendary Chicago Deep Dish and thin crust at the place that’s been perfecting it for 50+ years, with family recipes and high-quality ingredients that you just don’t find everywhere.

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Pizzeria, Italian, American
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (623) 250-5531
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    Surprise
  • Cross street
    Prasada Parkway and Waddell
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Dog Friendly, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

What 232 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.5Ambience
  • 4.3Value

NoiseModerate

Loved For

  • West Valley

    Kid-friendly

  • West Valley

    Good for groups

  • West Valley

    Healthy

  • West Valley

    Hot spot

  • West Valley

    Neighborhood gem

  • West Valley

    Great for outdoor dining

  • West Valley

    Lively

  • West Valley

    Most Booked

Review summary

AI-generated from verified diner reviews
Lou Malnati's in Surprise offers a delightful Chicago-style deep-dish pizza experience with a "buttery and crisp" crust and fresh toppings. The cozy ambiance makes it perfect for families. Reviews highlight "phenomenal food" and "outstanding service." Reservations are recommended due to its popularity. Some critiques note occasional service delays.

232 Reviews
  1. Ronald

    Phoenix

    3 reviews

    4.0

    3 reviews

    Dined today

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    food very good. confusing when we got there, had concerns and didn't know whether to stand in line outside or go to counter.

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  2. Debra

    Las Vegas

    20 reviews

    5.0

    20 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was our first time there and it was wonderful. Served friendly and attentive. The food was delicious, great happy hour prices and atmosphere had good vibes. We sat on the patio which was so nice. The space heaters were on which made it very comfortable. Will definitely dine there again.

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  3. James

    Seattle

    12 reviews

    3.0

    12 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    This was our third trip to the new Malnati’s in Surprise. Previously, food and service were great. This trip was not so. First, we had reservations and waited more than twenty minutes for a table. There were eight employees working the front door and seating customers. Most were just standing around. There were numerous tables available that were large enough to seat our party of five. Even when we were finally seated, there were still available clean and set tables and a lobby full of people waiting to be seated. We saw the same when we left. Empty tables but the lobby was full of people waiting to be seated. We ordered a deep dish with butter crust. The pizza was okay but the crust was hard as a rock. Definitely overcooked. Our previous visits had a nice, flaky crust. Also, the venue is loud to start with, but they need to turn down the hard rock music a bit. Very disappointed with this trip.

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  4. Denise

    Phoenix

    8 reviews

    5.0

    8 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Happy to have this location in Arizona. Always love the pizza, salad and atmosphere

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  5. Jana

    Des Moines

    10 reviews

    3.0

    10 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    We had reservations so we’re seated right away but it was quite a long time before our server showed up. This was a recurring theme. She either had too many tables or was really new. By the time she came to take our order, we knew what we wanted, but she only wanted to take our drink and appetizer order. For a restaurant that warns you their pizza can take 45 minutes, getting the pizza order in fast would have made more sense. Overall, we love Lou’s pizza but this visit was really frustrating given such slow service.

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  6. Leslie

    VIP

    Denver

    22 reviews

    5.0

    22 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great deep dish…the butter crust makes it crispy. Good value for the money.

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  7. terrie

    Phoenix

    1 review

    2.0

    1 review

    Dined 4 days ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    We were so excited to see the opening of this restaurant. I am from Chicago and love the original Lou Malnati's deep dish. Unfortunately, this fell flat. First and foremost our reservation was made for traditional seating but because they were so busy they placed us outside. The seating was uncomfortable and it was fairly chilly outside. Our 82 year old Aunt and Uncle were very uncomfortable with both of those things and also the extremely loud traffic passing by. We could not even talk at a normal volume. Our server was pleasant and fairly attentive given how busy she was. It was the food that was the biggest issue. The deep dish was not deep. It lacked flavor and the crust itself was horrible. The mozzarella bites, deconstructed bruschetta, and Malnati salad were the best things we ate. The alfredo while somehow having so much sauce and cheese was extremely bland, the lasagna was small and unappealing, and the thin crust with sausage and mushroom was edible but not great. 2 people in our party got the grilled chicken sandwiches and we're happy with the taste...weird for a pizza place! We purchased $200 gift cards ahead of the reservation and got $50 in bonus gift cards. So, we are now trying to figure out who to give them to because we don't want to go back. Very disappointing!!

    1 person found this helpful

  8. Kelley

    Phoenix

    2 reviews

    3.0

    2 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Happy hour is fantastic! Only issue 1 person in our group didn’t get their meal.when the server finally came back he apologized and said it would be another 30 mins for a thin pizza. We declined since we were all done.

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  9. Marty

    Phoenix

    4 reviews

    5.0

    4 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very good service, servers were very attentive and the food both the Caeser Salad and pizza were very good.

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  10. Karen

    Phoenix

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great salads & pizza! Looking forward to coming back!

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FAQs

Lou Malnati’s - Surprise is rated 4.5 stars by 232 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 59 times today
Google Map for Lou Malnati’s - Surprise

13382 N Prasada Pkwy, Surprise, AZ 85388

Additional information

  • Cross street
    Prasada Parkway and Waddell
  • Neighborhood
    Surprise
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Pizzeria, Italian, American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Dog Friendly, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine
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  • Terms of Use
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  • Cookie Preferences
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