Loudons New Waverley

Review summary

1. L

   Linda

   Edinburgh

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Nice enough place, but lack of sound absorbent materials in space means very noisy interior - difficult to hear what each other was saying.
   

   Loudons New WaverleyResponded today

   Hi Linda, We are glad you enjoyed your visit. Unfortunately, we do get rather busy so can get a bit loud, just ask the team and we will aim to put you on the quietest table available. Thanks again, Loudons Team
   

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2. c

   craig

   Edinburgh

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great choice of breakfast dishes that are just that little bit different, staff are friendly and helpful and the food is delicious.
   

   Loudons New WaverleyResponded today

   Thanks Craig.
   

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3. N

   NAOKI

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were absolutely amazing. The allergy accommodations were handled so thoughtfully, and I was truly impressed. Our first meal in Edinburgh turned out to be something truly special. I would love to come back again!
   

   Loudons New WaverleyResponded today

   Hi Naoki, Thank you so much for the reply. We do always aim to be as helpful as possible, especially with allergy information as it is so important. Thanks again, Loudons Team
   

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4. S

   Stuart

   Hertfordshire

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visit. Very friendly staff. Food excellent. Also lovely Bloody Mary though maybe touch heavy with tabasco
   

   Loudons New WaverleyResponded today

   Hi Stuart, Thanks for taking the time to review us, we are pleased you enjoyed it. Next time you are in, just let the team know how spicy you like the bloody mary and they will adapt for you. Thanks, Loudons Team
   

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5. S

   Susan

   Edinburgh

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent lunch in family group of 6. Food original and good value. Near station so good for rail users. Spacious and able to stay as long as we wished. Highly recommended.
   

   Loudons New WaverleyResponded 7 days ago

   Thanks for the review. Loudons Team
   

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6. L

   Lucy

   Manchester

   1 review

   3.0

   1 review

   Dined on December 21, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Absolutely fine. Serviceable food and caters well to dietary needs.
   

   Loudons New WaverleyResponded 7 days ago

   Hi Lucy, Thanks for taking the time to review us. Loudons Team
   

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7. M

   Melanie

   Edinburgh

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The Bluberry Porridge with almonds was extremely tasty. Well worth the visit before our journey home
   

   Loudons New WaverleyResponded 7 days ago

   Hi Melanie, Thanks for visiting us and leaving the review. Loudons Team
   

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8. H

   Hannah

   Newcastle

   1 review

   1.0

   1 review

   Dined on December 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I booked breakfast for 4 people at Loudons, two of us were vegan. The venue is very basic, feels like a premier inn. Vegan options weren’t great and were asked if we wanted juice on arrival which we found it cost £5 a head. Very overpriced for the quality of food.
   

   Loudons New WaverleyResponded on December 16, 2024

   Hi Hannah, We are sorry you didn't enjoy your visit. We have tried to keep our space as open as possible to allow for all sizes of groups. We do have a large selection of vegan items including some of our homemade cakes. Our apple juice is freshly juiced in house for each order. Thanks, Loudons Team
   

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9. L

   Lisa

   VIP

   Yorkshire

   15 reviews

   3.0

   15 reviews

   Dined on December 9, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Poor breakfast sandwiches dry and over cooked. Not great.
   

   Loudons New WaverleyResponded on December 16, 2024

   Hi Lisa, We are sorry you did not enjoy your breakfast with us. Please do raise any issues with the team so we are able to rectify them at the time to ensure you enjoy your meal. Thanks, Loudons Team
   

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10. D

    Derval

    Edinburgh

    13 reviews

    3.0

    13 reviews

    Dined on December 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    There was plenty of choice, and the restaurant is bright and spacious, but this was only an average experience. I ordered an egg roll and it was served to me on the tiniest plate so that egg yolk went over the edge when I cut into it. And the special scone didn't have much flavour beyond classic scone. It also took several attempts to catch staff attention. But we were there for ages and weren't rushed out, so it was a good spot for a catch up!
    

    Loudons New WaverleyResponded on December 16, 2024

    Hi Derval, Thanks for your review. We will make the bakery team aware you didn't enjoy the scone. We do have a different flavour scone each day so hopefully on your next visit you will try it again. Thanks, Loudons Team
    

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