Luna by Giada - Caesars Republic Scottsdale

Review summary

1. T

   Tara

   VIP

   Phoenix

   16 reviews

   3.0

   16 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The vibe was mellow, our server was fantastic! Our food had great flavor, my husband and I both felt it should’ve come out warmer it was more room temp and possibly a little cooler.
   

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2. J

   Joseph

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service! Bailey was excellent. The food was exceptional. My wife and I have already decided that we will be back again many times.
   

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3. R

   RUSS

   VIP

   Phoenix

   52 reviews

   3.0

   52 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Very nice place, views were great and atmosphere was good. Food was questionable for this much ballyhooed restaurant. The bacon wrapped dates were exceptional, but the signature lemon pasta had way to much lemon and was not very good, and the margherita pizza crust was soggy. The Lemon Drop Martini's were far from special. We will not be in a hurry to visit Luna's again.
   

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4. S

   Shingi

   Naples

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and a charming service staff. Will highly recommend for anyone.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   We're overjoyed to hear about your great experience at Luna By Giada. Thank you for the recommendation!
   

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5. R

   Ryuji

   VIP

   Phoenix

   35 reviews

   1.0

   35 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Our reservation was 9PM but they did not provide us the table even on 9:15 PM and I had to talk to the hotel front manager to get the table. Finally we got it on 9:40PM. It was embarrassing. The signature lemon pasta was too sour. I don’t know how many people appreciate such a sourness. The list of Italian wine list is very limited and no good selection. Overall experience wasn’t good at all.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   Your concerns are noted. We apologize for the delay in seating and the issues with the food quality. Please feel free to reach out to us at (480) 914-6829 to discuss your experience further.
   

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6. J

   Jennifer

   VIP

   Phoenix

   85 reviews

   2.0

   85 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Been here about three times, trying to give it a chance, but the food is still meh. With Giada’s name tied to it, expectations are high, but they fall short. Ambience is great! Service and definitely the food & beverage needs to up their game. Very underwhelming considering the hype Giada’s name has, but she needs to revamp menu and add more flavorful, tasty dishes.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   Sorry for any inconvenience, we appreciate your feedback and will take your comments into consideration for improvement. Feel free to reach out to us at (480) 914-6829 to discuss your experience further.
   

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7. L

   Lilly

   Phoenix

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The food was very tasty. We had a reservation for 730 but we didn’t get our table until 8.00. I think it was pricey.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 3 days ago

   Hi, Lilly. Thank you so much!
   

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8. M

   Melissa

   VIP

   Las Vegas

   17 reviews

   3.0

   17 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 1

   The food was wonderful but unfortunately our evening just got off to an extremely slow start that kinda set a sour tone. We had booked a new years eve package that started at the hotel at 9. So I booked a rsvp for 7:30. It took until 8:27 to actually be seated and receive our first drink. I'm not sure if the restaurant was just understaffed or if perhaps our server had too many tables. But the dinner lasted way longer than anticipated. Food was good and our server was nice, that wasn't an issue. But to be seated 30 min after our rsvp and then take another 30 min to receive a drink just wasnt great.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 1 day ago

   Thank you for your feedback on your New Year's Eve experience. We deeply apologize for the delays in seating and service. We're glad you enjoyed the food and our server's attitude, but we understand how the timing issues affected your evening. We'll address these concerns internally to improve our service. Please contact us at (480) 914-6829 with any further questions or concerns. We hope to provide you with a better experience in the future.
   

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9. L

   Larry

   VIP

   Phoenix

   15 reviews

   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined at Luna on NYE. First time, four of us. One of the best dining experiences we’ve ever had, on all levels. The service is outstanding ~ professional, not stiff. The food, from start to finish, was exceptional. The menu options are terrific and the pricing is fair for such a first-rate experience. And the room / ambiance is perfect. Upscale, but casual. Great, convenient location, too.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 3 days ago

   Hi, Larry. We appreciate the kind words and are glad we could provide you with a positive experience!
   

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10. C

    Cherie

    VIP

    Phoenix

    14 reviews

    5.0

    14 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love this place. Great food, great service, great wine selection, patio is awesome in the cooler months with plenty of heaters and warmth to add ambiance, just overall an amazing time is always had here.
    

    Luna by Giada - Caesars Republic ScottsdaleResponded 3 days ago

    Thank you, Cherie. We appreciate your review!
    

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