Lunar

Review summary

1. R

   Rochelle

   Staffordshire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stunning venue, beautiful food and fabulous staff! Thank you to Craig for the warm welcome when we walked in and for taking the time to explain the background to Lunar.
   

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2. E

   Elizabeth

   Norfolk/Suffolk

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous lunch at Lunar today! Or first visit, but we'll definitely be back. We went for the 2 course lunch deal which is great value, but the food was so good that we ordered sides and desserts. The service was helpful and friendly throughout and they did a great job with my mocktail and our half shot lattes (not many places get that right!). Thank you!
   

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3. A

   Alison

   Staffordshire

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely service, food and ambience. Great value. Thank you so much.
   

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4. D

   David

   London

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   We used this restaurant in the past and it was amazing. However there has been a recent change in management and the standards have dropped. No one approached us after the food was served to check that we were happy with the food is just one detail. In the ladies toilets there was paper in only 2 out of the 5 cubicles and no hot water in the taps for hand washing. These are minor details but if things like this are slipping what else is below standard for what was a Michelin starred restaurant?
   

   LunarResponded 1 day ago

   Lunar has never held a Michelin star, is not striving for Michelin stars, Lunar is not under new management and has a truly wonderful, passionate team who work tirelessly to give our guests great quality food, beverages and an overall quality experience at what we consider to be a fair price point. In any hospitality setting please always talk to the team wherever you are, tell someone if there is no hot water, we need that help, we don't always get it right, we're human but in our industry boy do we work hard to try to get it right. The lack of toilet paper is disappointing to read from our perspective and we are sorry we did not check in after your food was served but not sure these warrant a 2 star review!
   

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5. R

   Rachel

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Beautiful lunch we had the 2 course special for £22.50. The sweetcorn soup was the nicest soup I have ever tasted a large bowl and steaming hot with beautiful bread and butter. Divine I wish I had ordered two soups. Main course fish and chips large portion and cooked beautifully. Everything was lovely and the staff were nice however it was busy and there were only three staff on which was not enough as we waited a good 45 mins between the starter and main course to come out which was a shame as this did spoil it a little. This is not the fault of the staff as they were working very hard but it was obvious to see they needed more staff. Would definitely recommend and will be going for the Xmas lunch special in December hoping that the butternut squash soup is as nice as the sweetcorn soup.
   

   LunarResponded 1 day ago

   Thank you for your positive feedback Rachel and for your kind observations about how hard our team work, we do have such a wonderful team who go above and beyond regularly and work so tightly as a team. We did unfortunately lose one of our staff yesterday due to unforeseen circumstances and apologies for your wait but glad that you enjoyed everything. We hope to see you again soon.
   

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6. s

   stephanie

   Nottingham

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit and hopefully will not be our last! Absolutely lovely food and surroundings! It was very busy and the staff worked very hard but were very pleasant, professional and friendly. Highly recommended.
   

   • 

   LunarResponded 1 day ago

   Thank you for your positive feedback Stephanie, we look forward to welcoming you back soon
   

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7. D

   Debra

   Liverpool

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We've just enjoyed a wonderful Sunday Lunch at Lunar. They've seen some changes and they just might have found their niche. The food was superb, the service was excellent. The ambiance is a little more relaxed that the old Lunar was, and it all worked together perfectly, and the price was right too. So, if it's been a while since you've been there, then give it a try.
   

   LunarResponded 1 day ago

   Thank you for your constructive and positive review, its sums us up pretty well right now and great feedback on the private notes too, thank you. We look forward to seeing you again soon
   

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8. R

   Richard

   Staffordshire

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was excellent. But come on whilst your young staff were very nice people you must spend more time on training them. Several very basic errors. Serving the right way and side clearing tables especially lacked attention. Knowing what was being served.
   

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9. H

   Huw

   Staffordshire

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, excellent service, and an interesting and attractive environment. I highly recommend it, and I would certainly eat there again.
   

   LunarResponded 1 day ago

   Thank you so very much for your positive comments Huw, we hope to see you again soon. Best, Team Lunar
   

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10. J

    Jenny

    Manchester

    3 reviews

    5.0

    3 reviews

    Dined on November 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Simply a fantastic evening! Loved the food and the ambiance of Lunar. Looking forward to many more visits.
    

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