Macellaio RC South Kensington

Review summary

1. C

   Constantine

   VIP

   London

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure visiting here, especially when after the best steak in a unique and relaxed environment. Today we shared a 1.1 kg Fiorentina between 4 accompanied by tomatoes salad, spaghetti with tomato and basil and broccoli, having had bone marrow, anchovies on toast, and carpaccio with rocket and reggiano to start. Our hostess, Sophia, was first class, bubbly, knowledgeable, and kind (even to our 2 small pooches). Await my next protein fix and will def be back 💯🙏🏾🫶🏾
   

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2. M

   Mark

   VIP

   Kent

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, service and ambience! Definite place to go!
   

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3. B

   Butch

   London

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   After a very unusual welcome from the three greeters who seemed to be very focussed on relaying how busy and important they were by generally ignoring us. We were eventually acknowledged and told that our table was told ready as the existing customers hadn’t paid their bill and therefore we would have to wait at the entrance as the bar was occupied and therefore we could not wait there. Eventually our greeter took us to our table and asked if we’d like some water to which we replied yes and no water came. Once we identified our waitress we reordered our water and food at once as she was clearly run off her feet. Her manner under the stress was commendable even though she was overwhelmed with the sheer amount she had on she was professional, polite, courteous and maintained her upselling requisite. It was concerning that all the greeters in suits did not muck in and help the waitress they just scolded her and told her she needed to manage her tables better. The scolding was in front of diners. This was not necessary as she was doing all one waitress could possibly do and it showed extremely poor and unprofessional line management. It was a very clear case of ‘too many chiefs.’ Coming from a food retail background with over 20 years experience as an operations director for a number of high end restaurant groups I could see that the middle management needs retraining in line management, customer service, high volume period management and ultimately realising they are not above any role in that restaurant. Outside of this the food and wine were 5 star and we will come again. I hope this feedback gets relayed in a productive and positive way with a view to improve. The free limoncellos we were given at the end would have been better offered to the waitress that had worked so hard all night and not been appreciated.
   

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4. M

   Melissa

   Orange County

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was amazing. Phenomenal quality beef, fantastic sides, wonderful desserts. Unfortunately, service felt a bit pretentious and not as welcoming as I would have liked, so it put a damper on the experience. I would probably return next time we stay in the area, but I would modify my expectations.
   

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5. s

   steph

   London

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the food was fantastic and the stagg very friendly, they well deserved £30 tip and ive also left 5 star review on trip advisor i will defo come back here
   

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6. L

   Luca

   London

   2 reviews

   5.0

   2 reviews

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always happy to go out for a metal at macellaio. Being italian i can appreciate everything they stand for.
   

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7. E

   Elena

   London

   1 review

   5.0

   1 review

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great experience! Will come back for sure
   

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8. B

   Ben

   London

   6 reviews

   5.0

   6 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we arrived, the service was amazing, we were greeted with a glass of bubbles and sat on the butchers table, then had lovely tartare and Parma ham. And then on to the main event, there were 4 of us so we had 1.2kg steak in the bone, it was cooked to perfection.
   

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9. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Will return soon Delicious food Good service
   

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10. G

    Grant

    London

    1 review

    5.0

    1 review

    Dined on January 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Macellaio is a beautiful hidden gem in South Kensington. We went there for my fiancée’s birthday dinner and we had a lovely meal and a great night out. The staff are very friendly and charismatic. The chandelier hanging on the table is so eye catching but produces such a natural light within the restaurant. The music level isn’t too loud, me and my fiancée were able to hear each other talk all night. The food is divine, their steaks are without a doubt some of the very finest around. The staff were made it an enjoyable birthday dinner for my fiancée and gave her a delicious brownie after dinner. I would highly recommend Macellaio to any foodie or steak lover, you won’t be disappointed.
    

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