Madam

Review summary

1. L

   Lara

   Naples4 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   We celebrated my birthday here on Saturday night. We had nine people, two meals incorrect and had to be re-done, mine was cold but I didn't bother to send it back. Service was very slow, although pleasant. We were sat at a bar rail-type high top table right next to the back end of the bar. The bathrooms are in the lobby (expected) neither were clean and were lacking supplies. For what we paid the experience was unsatisfactory at best. We will not be back.
   

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2. M

   Maria

   Detroit4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant. It is beautiful and the food is perfection.
   

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3. OT

   OpenTable Diner

   Detroit1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was top tier- Dawn took great care of us!
   

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4. B

   Brian VIP

   Detroit110 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Service started strong but then fell of a cliff as time went on. Definitely not busy, lots of empty tables. Food and drinks were amazing. Valet parking at the hotel or garage parking around the corner.
   

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5. A

   Armando

   Unspecified1 review

   2.0

   Dined on March 8, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   ……………………………………………………..hehdhdhdhshshdhdhdhdhshdhdhdhd
   

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6. J

   John

   Chicago2 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most amazing evening! Our server Nubia was a delight! She was such a blessing! The experience was perfection.
   

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7. S

   Simone

   Detroit2 reviews

   4.0

   Dined on February 18, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Dining staff was great! Food 7/10. Drinks 10/10. Ambience 10/10
   

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8. K

   Kassem

   Unspecified1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Horrible food. So plain and was cold. Waited a hour to get seated even though I had a reservation. Never coming back.
   

   MadamResponded on February 19, 2025

   Hello Kassem, Thank you for dining with us and for taking the time to leave us a review. We're sorry to hear that you weren't happy with your meal and that you waited for your reservation Valentine's weekend. We take pride in our food and service and are disappointed to hear that your visit didn't meet your expectations. Please message us if you would like to give us another try. Regards, Laura Williams General Manager, Madam Restaurant and Geode Lounge
   

   1 person found this helpful

9. V

   Vlad

   Detroit8 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food taste and quality was disappointing for how expensive it is. Drinks are not consistent, there is someone very experienced mixing drinks and someone who does very poor job. Had we gotten our 1st round mixed that "someone" we would have never asked for another round... . Waitress was very accommodating though. Place was not busy at all as for Saturday night in Birmingham.
   

   MadamResponded on February 19, 2025

   Hello Vlad, Thank you for dining with us and for taking the time to leave us a review. We're sorry to hear that your drinks were not made in a consistent fashion. We take pride in our craft cocktails and are disappointed to hear that they didn't meet your expectations. Please message us if you would like to give us another try. Regards, Laura Williams General Manager, Madam Restaurant and Geode Lounge
   

   1 person found this helpful

10. a

    andrew

    Grand Rapids2 reviews

    1.0

    Dined on February 15, 2025

    1. Overall 1
    2. Food 5
    3. Service 5
    4. Ambience 2

    While the food and the server were both acceptable, the overall service cadence was extremely disappointing. We were there for an hour and a half and had maybe three minutes of actual interaction with our server. After seeing multiple other tables left waiting for long stretches, we opted to skip courses entirely. The excuse of being "busy and understaffed" might work at fast food joints, but when you’re charging premium prices, premium service should be expected. The food itself was fine, but nothing about it stood out enough to make the experience worth it. I left feeling underwhelmed, and unfortunately, I have no desire to return. This place may be highly rated, but my experience didn’t live up to those expectations.
    

    MadamResponded on February 19, 2025

    Hello Andrew, Thank you for dining with us and for taking the time to leave us a review. We're sorry to hear that you didn't receive more interaction time with your server on Valentine's weekend. We take pride in our food and service and are disappointed to hear that your visit didn't meet your expectations. Please message us if you would like to give us another try. Regards, Laura Williams General Manager, Madam Restaurant and Geode Lounge
    

    1 person found this helpful