Makana Lani, A Dining Experience

Review summary

1. M

   Maxine

   Hawaii

   6 reviews

   vip
   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haven’t been here in a while. But still the best place for crab legs since they’re warmed! The Tako poke is some of the best I’ve ever had. Prime rib was also delicious. So tender and flavorful.
   

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2. C

   Carson

   Hawaii

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My grandma took me, my mother, my sister, and her boyfriend there to celebrate our graduation. It was very nice. Most of the food ( excluding some of the pastries and the green tea ice cream) was good. The prime ribbon, shrimp, and watermelon was excellent.
   

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3. B

   Bronwyn

   Hawaii

   1 review

   3.0

   1 review

   Dined on October 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food wasn't as good as expected/ advertised. Over priced for what was offered.
   

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4. S

   Scott

   Los Angeles

   21 reviews

   vip
   2.0

   21 reviews

   Dined on October 20, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Overall, nice setup and good food. Three major things stuck out tho: 1. Availability. They were not prepared for people eating. There was butterfish on the line but before even half our party could have a piece (yes one piece), it was gone. Others that came in after had none either. Then the sashimi ran out. That’s a basic. Yet it took them almost 20 minutes to come out. For the prime rib, the hostess was the carver as well. She gave slices thinner than what you get in a roast beef sandwich in Safeway. When asked to do thicker, she made like she was going to cut more but then moved the knife back to a razor thin cut. Then they ran out and it again it took almost 20 minutes. Come on now. At most there were 25 people in the restaurant and our party was half that. They are not prepared. 2. Knowledge. It took three people and two runs to the back to get our bill on their counter paid. Not sure how they train but need more. It’s not an elaborate system. She didn’t even know how to direct us back to the parking lot after dinner! 3. False Advertising. We picked the restaurant based on the ASB debit card - focused on locals eating out local. We also knew there was a Kamaaina discount. The asb website says “allowed” discounts. If the restaurant is “allowing” Kamaaina to have a discount AND are participating in an eat local campaign, you should either post it’s one or the other, or honor both like the rest of the ASB merchants do. Don’t hide behind wording when the manager didn’t even know about the discount (with a sign posted on door). Overall, food ok, table service was great. The rest above - think twice before you go. The end interaction with the manager kinda ruined the whole thing and left you feeling ripped off, keeping in mind we dropped over $800 for dinner.
   

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5. A

   Aaron

   Chicago

   1 review

   5.0

   1 review

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We attended a drag brunch and the entire experience was fantastic. The service was A+; all the servers were exceptionally polite and efficient, the food was pretty good - 4 star, not 5 star, but much better than a typical bench buffet and frankly, much better than I had expected. The prime rib was very good and the shrimp was perfect. Crab legs were hard to open and eat, but other food/sides were good and desserts were delicious. And drag show was excellent - lots of fun and highly recommended.
   

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6. S

   Sandra

   Nevada

   37 reviews

   vip
   1.0

   37 reviews

   Dined on October 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   After hearing how wonderful the Dinner Buffet was what a disappointment. The variety of food was weak, food was COLD and there was no one at the carving station. The 75.00 for the dinner buffet it was not up to standards for a great buffet. The Dining Experience was severely underrated.😘
   

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7. P

   Patricia

   Hawaii

   75 reviews

   vip
   3.0

   75 reviews

   Dined on September 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   On paper, this buffet sounds great. In reality, it’s disappointing.  The prime rib was overdone, the salmon odd tasting. There was no lechon. The bacon was limp and the pancakes very dry. The crab legs were those really small ones. The seafood table had everything promise but none of it looked appetizing. The raw oysters were so huge, you didn’t want to eat them. The only bread offerings were sliced white and another sliced bread. Ithere was coffee, but no tea. I am a dessert person it mone of it looked homemade. The room is very stark. I wouldn’t recommend it and I will not return.
   

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8. M

   Marisa

   Hawaii

   1 review

   5.0

   1 review

   Dined on September 21, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was a great experience today at brunch. The food was great & the staff was Excellent w service they provided. It was very a very relaxing & calm experience w the beautiful aquarium our grandson loved!
   

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9. B

   Brian

   San Diego

   5 reviews

   2.0

   5 reviews

   Dined on September 19, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Where do I start ? We arrive at 7 at opening and non of the hot food (buffet) was available. So we decided to go to the omelette station . He proceeds to apologize in advance because they didn’t have cheese available. We ordered anyway and the omelette was as flat and tasteless as could be . I’m not going to ramble on about the food but they should be embarrassed at $40 a pop. Thumbs waaaay down on this place. There is a McDonalds next door with better food. Let that sink in.
   

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10. T

    Tram

    Seattle

    1 review

    3.0

    1 review

    Dined on September 16, 2024

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 3

    The service was good But the food is disappointing for the price that you paid
    

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