Malibu Kitchen at The Ned London

Review summary

1. C

   Chris VIP

   London5 reviews

   1.0

   Dined on February 6, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Waiters completely uninterested and missed out on things we ordered
   

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2. E

   Ellen

   London1 review

   5.0

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   A good experience at lunchtime during the week for a business lunch. Very high quality food and coffee, and good service.
   

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3. S

   Scott VIP

   Berkshire47 reviews

   4.0

   Dined on January 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Nice spot, but part of the larger Ned ecosystem… .
   

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4. A

   Angela

   London65 reviews

   4.0

   Dined on January 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tasty food, lovely service and very quiet at 9am on a Saturday, by 11am it was packed!
   

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5. TL

   TomL

   London6 reviews

   5.0

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant lunch - food was really excellent and service was great. Cool spot as well to be in the Ned
   

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6. D

   Daniel

   Kent6 reviews

   4.0

   Dined on December 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Lovely venue, good food. But too noisy so hard to hear each other.
   

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7. S

   Stephen

   Gloucestershire11 reviews

   5.0

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the service were so good: 10/10. A fantastic place for lunch.
   

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8. S

   Sally

   London3 reviews

   2.0

   Dined on November 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Tasteless eggs all around and avocado wasn’t fresh
   

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9. B

   Bhavana VIP

   London48 reviews

   1.0

   Dined on October 9, 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   The maitre D/ manager needs a serious “attitude adjustment”. I made a booking for a business lunch I was hosting, and put a note requesting a low table/booth as one of the guests has a bad back and asked that my booking be cancelled if it was not possible to reserve a booth. When my colleague and I arrived, we were shown to a high table and I immediately mentioned my request. The manager said it was not possible to guarantee a booth and I responded why was my booking not cancelled then? I pointed to a free empty booth and asked why we couldn’t have it and was told booths are on a “first come, first serve” basis only. We pointed out that it didn’t make sense that we couldn’t reserve a booth, and yet it seemed like some people had as the diners were not there. The manager said the diners were there, they just weren’t at the table yet (!!). My colleague and I sat at the high table and were annoyed at this unnecessary unpleasant attitude and lie - it was clear it was an empty table! My colleague commented that the bad attitude was because of our skin colour but I thought it may just be the manager’s general attitude so let's leave it. The waiter (same skin colour as us) came to ask us if we wanted drinks and I mentioned to him that we were put off by the experience so far and explained what happened with our request to him. He said the booth was being reserved for VIPs but that he could talk to his manager gesturing towards the same person with the condescending attitude. I told him to leave it as it’s the same person who told us the booth was already taken by (invisible) guests. Our guests arrived and 30 mins into our booking time, the booth was still empty. I saw the manager and waiter in conversation looking at us. Then, the waiter came to ask if we still wanted to move (we did), so the manager clearly was way too obnoxious to come and talk to us herself. Checking the names of those who left negative reviews recently, maybe my colleague was on to something.👎
   

   4 people found this helpful

10. P

    Priya

    London1 review

    3.0

    Dined on October 1, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 1

    This has happened twice now that I specifically requested the sofa table and it has not been taken into consideration. Quite disappointing since I had requested it. With a formal client breakfast it is not convenient to sit on those stools for a long time. I'll not be considering booking again.
    

    2 people found this helpful