Malone's - Louisville

Review summary

1. J

   Joe

   Louisville

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as always. Both waiters were great
   

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2. OT

   OpenTable Diner

   Louisville

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Reservation at 6:15. Arrived at 6:05. Was told it would be 6:15. Didnt hear anything else til 6:30. People arriving after me were seated before us. Communication could be better as your reservation time passes by. Otherwise a great dinner.
   

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3. N

   Nora

   Louisville

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Server was excellent. Food was delicious. We were seated next to restroom which I found odd… considering we had a reservation at 9pm and most of the restaurant was empty.
   

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4. J

   John

   VIP

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Rey good meal as always - service was little slow but was very busy due to holidays
   

   Malone's - LouisvilleResponded 3 days ago

   John, Thank you for your recent visit and 5-star review. Our team strives to provide 100% guest satisfaction, 100% of the time, and it is wonderful to hear you enjoyed your visit. We appreciate you dining with us and hope to serve you again soon.
   

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5. A

   Ann

   Louisville

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   We enjoyed our food and service, but it was the other patrons that made this experience unpleasant. We were in the large party section in the back and all parties were talking quietly as expected which, even based on the number of people is quite a hun, but expected. There was one party that was extremely loud and continued to talk well above the typical volume, getting louder with each bottle of wine. When their food came and they began eating, the noise difference was noticeably different. It is not the restaurant’s fault, but this should have been addressed as it was definitely altering the experience of everyone else around.
   

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6. B

   Bonita

   VIP

   Louisville

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and servers were superb. The restaurant was very crowded and chaotic but this did not impact our service. We appreciate Rachel and Ava very much. The front desk had trouble finding our reservation even though I showed it to them and tried to seat my business party with 3 other people. In the end it worked out. I have never seen it that busy. I'm sure the upcoming holidays impacted things.
   

   Malone's - LouisvilleResponded 3 days ago

   Bonia, Thank you for your recent visit and 5-star review. Our team strives to provide 100% guest satisfaction, 100% of the time, and it is wonderful to hear you enjoyed your visit. We appreciate you dining with us and hope to serve you again soon.
   

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7. L

   Linda

   VIP

   Nashville

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service from Nick Food was wonderful!!
   

   Malone's - LouisvilleResponded 4 days ago

   Linda, Thank you for your recent visit and 5-star review. Our team strives to provide 100% guest satisfaction, 100% of the time, and it is wonderful to hear you enjoyed your visit. We appreciate you dining with us and hope to serve you again soon.
   

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8. OT

   OpenTable Diner

   Louisville

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Service was not good. Have been several times without any issues. Not sure if they were short staffed or what. Regardless, we had to wait an extended amount of time for all drinks and dinner. Ordered dessert and it took so long, we had to ask for it to go. Very disappointed with the service, as we had a party of five and spent over $550.
   

   Malone's - LouisvilleResponded 4 days ago

   Guest, Thank you for sharing your experience; we value your feedback as it allows us to improve. A member of our team would like to contact you regarding your experience and have requested your contact information via direct message. We hope to connect with you soon.
   

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9. K

   Kate

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was incredible! Service was phenomenal!! Samson is the best waiter!!
   

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10. L

    Laura

    VIP

    Phoenix

    6 reviews

    3.0

    6 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Good experience. Food was average for the cost. Not necessarily the place to go for a great steak.
    

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