Marcella Restaurant by Jose Sanchez

Review summary

1. C

   Cesar

   Caribbean

   4 reviews

   5.0

   4 reviews

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A hidden gem in San Juan! Creative with a backbone of the boricua gastronomy! A journey of flavors! Excellent service with warm hospitality! Definitely everyone have to try it!
   

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2. Y

   Yashiry

   Caribbean

   1 review

   5.0

   1 review

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutamente todo es súper rico. Lo recomiendo 100%.
   

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3. M

   Miguel

   Greater Boston

   1 review

   1.0

   1 review

   Dined on January 1, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   The food was good, but I cannot recommend this place. The service was a disaster. They were understaffed, as many places are, but they did nothing to appropriately manage the influx of customers and continued accepting people walking in, even when the staff could not keep up with the customers already seated. It seemed like our waiter was actively avoiding coming to take our dinner order, to the point where my wife had to follow him across the restaurant to get his attention. Waters went unfilled for over an hour. We had a 7pm reservation, and were served at 9pm. No apologies or explanation were offered. Caveat emptor.
   

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4. D

   David

   Washington DC

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fantastic restaurant. Some of the best food we have ever eaten and the staff made us feel like family. The drinks are wonderful as well.
   

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5. d

   deepak

   Chicago

   13 reviews

   4.0

   13 reviews

   Dined on December 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was worth the wait, but we did have to wait a bit before being seated and before getting our meal
   

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6. M

   Mara Z.

   Tampa

   6 reviews

   4.0

   6 reviews

   Dined on December 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was amazing…very unique flavors with chic touch making every bite special and unforgettable. Our only issue was the service and value, 2 servers available for the restaurant and unfortunately our server forgot to put our orders in, if better service I wouldn’t be as opposed to the pricing because I understand that in a restaurant you also pay for the experience. Restaurant was busy but not packed on a Monday night. They did also not granted us the $39 dollar special even though nowhere it says was not applying in a holiday week. Everything everywhere is expensive but they could definitely modify their prices if your whole experience is not met.
   

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7. T

   Tom

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great and unique dishes, everything was delicious.
   

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8. M

   Melvin

   Caribbean

   2 reviews

   4.0

   2 reviews

   Dined on December 24, 2024

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 3

   En general el restaurante está bien. La cena un 7/10. El servicio no fue el esperado.. al ser comida creativa, quienes vamos al restaurante la primera vez, por lo menos en mi caso. Necesitamos que nos expliquen. Nos recomienden. Preguntamos y fue muy escueta en sus respuestas. No hubo espacio para seguir preguntando. Versus lo que escuchábamos de parte del otro mesero en una mesa que llegó luego. Pienso que los dueños de restaurantes deben cocinar para sus meseros y que estos conozcan sus fuertes para poder ofrecer a los comensales. Espero que mejoren.
   

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9. C

   Carla

   VIP

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined on December 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The service lasted more than an hour for drinks and appetizers (they were cold)…. Unfortunately there were just two servers for a full restaurant and they continued taking more people Not a great experience , unfortunately I cannot recommended it
   

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10. J

    Jose Andres

    Caribbean

    2 reviews

    5.0

    2 reviews

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Como siempre, todo exquisito! Desde la chica que te recibe hasta la comida. Queríamos probarlo todo. Lo mejor de Marcella es que nunca te deja de sorprender. El tener un menú de temporada te hace visitarlo cada tanto. Lo mejor es que son de aquí, Puerto Rico!
    

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