Mastro's Steakhouse - San Francisco

Review summary

1. W

   Wesley

   Unspecified1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Very clean and welcoming! Would go again!
   

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2. PD

   PDRMAN VIP

   San Diego38 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been to Mastros in Beverly Hills and Newport Beach. It was nice to try another one since we moved to San Diego and don't go as much as we used to. Beautiful restaurant. We happened to be staying a block away. Kansas City Strip with roasted bone marrow. Yum!
   

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3. OT

   OpenTable Diner VIP

   Detroit1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   I normally love Mastro’s - however my steak was overcooked and the butter cake was burnt - I was too tired to complain. On a better note, we had good service and the key lime martini was heavenly …it will promote a wonderful night’s sleep
   

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4. A

   Athena

   Seattle15 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The service provided was excellent. However, the quality of the food was hit and miss. The steak was cooked to perfection but lacks flavor. The lobster Mac and cheese was way too soupy and hardly has any lobster. The king crab fried rice had very little king crab and is overly spiced with pepper. For the expensive price, I’ve had better meal elsewhere.
   

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5. R

   Ryan

   San Francisco1 review

   3.0

   Dined on March 3, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service were amazing during the meal. My wife saved half of her steak to bring home and they took it to box it up. When we got home, the steak wasn't in the box. Not sure what they did with it, but they said they were going to box it up for us.
   

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6. OT

   OpenTable Diner

   San Francisco1 review

   1.0

   Dined on March 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It was the worst service we ever had. We waited two hours for our dinner. The manager had to come over and try to make things right he was awesome I will say, and I will give him credit for that however, even with everything that went wrong, which was our meal was two hours, late our drinks were an hour late the only way we were able to get the manager to come over was when my partner put on his hat again to call peoples attention, but other than that we were ignored and treated very poorly
   

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7. C

   Christine

   New York City2 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous service and absolutely amazing steaks. I plan to be back for business and personal meals as soon as possible!
   

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8. L

   Lisa

   San Francisco6 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent. The only area I would improve on is the birthday desert. We absolutely didn’t like it at all. Would be better if we could pick our own. Sorry, but it was not good. Everything else was amazing…..food, service etc.
   

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9. G

   Gia VIP

   San Francisco10 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service from Joe, and everything we tried was so delicious. We had a lovely family dinner before we saw a show. Joe was very mindful about making sure we got out in time. It was very fun to treat the family here.
   

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10. C

    Cynthia

    Palm Springs1 review

    5.0

    Dined on February 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was excellent and the food was excellent. The music playing was very good
    

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