Mastro’s Steakhouse - Santa Clara

Review summary

1. V

   Vanessa

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An absolutely amazing restaurant. The food is delicious and made to perfection. The staff are friendly, professional, and attentive.
   

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2. C

   Cheryl

   VIP

   San Francisco

   25 reviews

   5.0

   25 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   As always, had a great dining experience at Mastro’s! My favorite server, Arecelli, gave us a warm welcome, and Penny provided excellent service—attentive, professional, and friendly. The food was delicious, and the staff made the evening feel special. Thank you to Penny, Arcelli, and the team for another memorable night! Happy Holidays, Ladies! 🌲🥂
   

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3. A

   Andrea

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time eating downstairs and I prefer to be upstairs. Service was excellent.
   

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4. T

   Tracy

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the ambiance . Excellent services. Cocktail was great. Would love to come back.
   

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5. D

   Diana

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Julian, Julian, Julian! You can never go wrong at Mastro's, and it's our choice for our annual holiday gathering, but Julian made it extra-special. Jut impeccable service and we were delighted to realize that he had served us last year. We will definitely ask for him going forward - friendly yet professional, very attentive without being intrusive. Kudos to Amanda at reception and John managing the front entrance as well - friendly, professional and attentive service. We felt like royalty! Thank you Mastro's.
   

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6. A

   Albert

   VIP

   Los Angeles

   29 reviews

   4.0

   29 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   First time to Mastro’s good experience friendly staff and decent food. Can’t say it’s any different from a decent steak house but definetly can say I’ve been there now.
   

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7. C

   Crystal

   VIP

   Central Coast

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   We frequent Mastros often and usually have a 10/10 experience. This is our 3rd Christmas Day with them in addition to multiple visits throughout the year. Tonight however fell short. We had to wait 45 minutes for our table because they were behind on all reservations. One of the hostesses was extremely apologetic which we understood it was not her fault, but it was frustrating to feel like we were in the way while waiting and had to spend almost an hour of our Christmas evening and birthday waiting. We were lucky enough to grab a bar seat half way through our wait and the female bartender was less than friendly which added to the frustration of the evening. Once we finally got our table our waitress was sweet and she was trying her best but we did sit for over 30 mins without any interactions while wanting another drink. I write this review with honesty feedback in hopes to improve people experience next year. We do appreciate and thank you for being open and the entire staff for working on the holiday. We definitely will be back, and hope next time we get there service we are use to.
   

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8. J

   Jane

   San Francisco

   20 reviews

   5.0

   20 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything was wonderful, the hostess, waiter, busser, all 10/10. Unfortunately the table next to us had two children on their iPhones on games with the volume 10/10. One of the staff asked the parents if the kids could lower the phone volume and the parents were obnoxious and said absolutely not! Many tables were complaining but the parents were absolute in their resolution to allow everyone else to be put out. Unfortunate. Everything and everyone was wonderful but many tables had their celebration tainted by one family.
   

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9. R

   Roy

   VIP

   Phoenix

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was awesome as usual! We are from Scottsdale and are used to the Mastro Restaurants. The Santa Clara did not disappoint!
   

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10. K

    Kendra

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waitress Val was amazing. So sweet and upbeat. She really made my Christmas dinner with my family great. The food was amazing. Steak that just melts in your mouth. And you can’t forget about the warm Butter cake……there are no words hahaha Also tonight they had live entertainment from a young lady with an incredible voice. Overall Mastros was awesome. For sure coming back very soon.
    

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