Matt the Miller's Tavern- West Chester

Review summary

1. B

   Barbara VIP

   Cleveland7 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Our waiter was in a hurry, he never slowed down to make sure we got what we needed.
   

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2. J

   Justjoan VIP

   New York City23 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Service even better!
   

   Matt the Miller's Tavern- West ChesterResponded 2 days ago

   We appreciate the 5-star review and thank you for your support. We look forward to having you dine with us again soon.
   

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3. S

   Sherri

   Cincinnati28 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I took my parents out to dinner for my Dad's birthday. He loves the ribs at Matt the Millers and was looking forward to ordering them. However, we were told the ribs are no longer on the menu. He was very disappointed, and wasn't happy with the meal he got (short rib sliders). My stepmom enjoyed the tomato bisque. I had the fish and chips. The fish was very good, but the fries were soggy. We had the pretzel bites too, and they were very good.
   

   Matt the Miller's Tavern- West ChesterResponded 4 days ago

   Thank you for sharing your feedback, and we’re truly sorry to hear that your experience didn’t meet expectations. We completely understand your dad’s disappointment about the ribs being removed from the menu. We’ll be sure to pass along your feedback to our culinary team as we make menu updates in the future. We’re glad your stepmom enjoyed the tomato bisque and that you liked the fish, though we apologize for the soggy fries — this is certainly something we’ll look into to ensure it doesn’t happen again. We’re also happy to hear that the pretzel bites were a hit! We truly appreciate your feedback and hope to have the opportunity to provide a better experience on your next visit.
   

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4. W

   Walt VIP

   Cincinnati59 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was exactly what we wanted, priced fairly and good service
   

   Matt the Miller's Tavern- West ChesterResponded 4 days ago

   Hello Walt, Thank you for taking the time to share your experience at Matt the Miller's Tavern-West Chester. We're thrilled to hear that you found our food to your liking and our pricing fair. We always strive to provide an excellent dining experience for our guests, and it's great to know we hit the mark for you. We appreciate your feedback on our service, and we'll continue to work on making our restaurant even better. We look forward to welcoming you back soon! Best regards, The Management Team
   

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5. OT

   OpenTable Diner

   Cincinnati3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! For a Saturday evening it seemed organized even with quite a few people waiting. We had a reservation and had to wait about 15 minutes to be seated. Once we were seated the hospitality was amazing, the food was AMAZING! You have to try the homemade pretzel bites 10/10! The burger was cooked to perfection. This was my first time and it won’t be my last! Great experience
   

   Matt the Miller's Tavern- West ChesterResponded 6 days ago

   Hey, Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience at Matt the Miller's Tavern-West Chester. It's great to know that our organized reservation system didn't dampen your overall experience with us. We're especially pleased to hear that you enjoyed our homemade pretzel bites and our perfectly cooked burgers. Your kind words mean a lot to us and we can't wait to welcome you back for another great experience. Cheers! Best, The Management Team
   

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6. R

   Ruth N

   Cincinnati8 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Pretzel buns are delicious. But not much ambience and very noisy.
   

   Matt the Miller's Tavern- West ChesterResponded 4 days ago

   Thanks for the review, Ruth N! We're thrilled to hear that you enjoyed our pretzel buns at Matt the Miller's Tavern-West Chester. We're sorry to hear that the ambiance and noise level didn't meet your expectations. We appreciate your feedback and will certainly consider it as we strive to enhance every dining experience. We hope to see you again soon!
   

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7. T

   Thomas

   Cincinnati14 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We really like their fish and chips and the salmon on my salad was delicious.
   

   Matt the Miller's Tavern- West ChesterResponded 6 days ago

   Hey Thomas, We're thrilled to hear that you enjoyed our fish and chips and salad, especially the salmon! It's wonderful to know that our service met your expectations. We appreciate your feedback on the value, and we'll certainly take it into consideration as we continuously strive to improve. We look forward to serving you again at Matt the Miller's Tavern-West Chester. Best, The Management Team
   

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8. NI

   NIMI52

   Cincinnati14 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Prime rib was overcooked and tuff. Brussels sprouts were swimming in oil and grease.
   

   Matt the Miller's Tavern- West ChesterResponded 5 days ago

   Hello NIMI52, We're truly sorry to hear that your dining experience at Matt the Miller's Tavern- West Chester didn't meet your expectations. We strive to provide our guests with delicious meals and it seems we fell short this time. Your feedback about the prime rib and Brussels sprouts is noted and will be shared with our culinary team for review. We're glad to hear that you found our service satisfactory, but we understand that we missed the mark on the food. We hope you will give us another chance to impress you in the future. Best regards, The Management Team
   

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9. S

   Shiloh VIP

   Cincinnati5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent brunch! Food was delicious, service was attentive and courteous. I would recommend and will return.
   

   Matt the Miller's Tavern- West ChesterResponded 6 days ago

   Thanks for the review, Shiloh! We're thrilled to hear that you enjoyed your brunch with us at Matt the Miller's Tavern-West Chester. It's great to know that our food and service met your expectations. We're always eager to serve you again and look forward to welcoming you back. See you soon!
   

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10. P

    Phillip

    Cleveland8 reviews

    5.0

    Dined on March 4, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great food Service was on point. Never had to ask for refills or condiments server was always a step ahead. Great work by the staff
    

    Matt the Miller's Tavern- West ChesterResponded on March 5, 2025

    We appreciate the 5-star review and thank you for your support and kind words about our food and service. We look forward to having you dine with us again soon.
    

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