Medicine Bakery - New Street

Review summary

1. S

   Sam

   Shropshire

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   My food was cold. We had tea/cakes after it took ages for the drinks to come although it wasn’t busy. My only bad experience so I will go back, maybe just a bad day!
   

   Is this helpful?

   Report
2. N

   Nick

   Birmingham

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have eaten here a few times and would recommend it all. Everything we have eaten has been freshly prepared and the taste and portion size make it extremely good value for money in our opinion.
   

   Is this helpful?

   Report
3. M

   Matt

   London

   1 review

   4.0

   1 review

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Amazing baked goods. The food was excellent. Unique vibe. The service was unfortunately quite slack and one of us was brought the wrong food. It was taken away but only the wrong item, leaving the correct dish to go cold by the time the other dish was brought over. Then we had to ask twice for the bill.
   

   Medicine Bakery - New StreetResponded 6 days ago

   Hi Matt, Thank you for taking the time to share your comments. I am sorry the service was not up to scratch, i will be investigating further, to ensure when mistakes happen, they are dealt with quickly and correctly. The team should have picked up any issues on check back. We are always striving to improve and we have continual team training, to keep our standards high. I hope it will not put you off visiting us again and we see you again over the festive season. We wish you a very Merry Christmas. Medicine
   

   Is this helpful?

   Report
4. J

   Judith

   VIP

   Warwickshire

   9 reviews

   4.0

   9 reviews

   Dined on November 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Friendly service and lovely food - freshly cooked and tasty.
   

   Medicine Bakery - New StreetResponded 6 days ago

   Thank you Judith for your great comments. Merry Christmas . Medicine
   

   Is this helpful?

   Report
5. M

   Matthew

   London

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Just lovely food and friendly service. Was very busy so the drinks took a while to come out but it was totally acceptable given how busy it was.
   

   Medicine Bakery - New StreetResponded 6 days ago

   Hi Matthew, Thank you for your patience, especially when it can get so busy. I appreciate the waiting times can be longer, but i hope worth the wait! I will pass on your kind comments to the team. Regards Medicine
   

   Is this helpful?

   Report
6. b

   bal

   Birmingham

   1 review

   3.0

   1 review

   Dined on November 23, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Service very extremely very slow . I had booked a table for 12pm . we were put at the end of a table that another part of 5 were seated. I would have expected a table for two I booked in advanced.
   

   Medicine Bakery - New StreetResponded 6 days ago

   Hi Bal, Thank you for taking time to share your feedback. Unfortunately, New Street is a community cafe with many sharing tables, so can not guarantee single tables. Please in future, you could pop a note on your booking and the team will accommodate whenever possible or visit The Mailbox, where the restaurant is set up with individual tables. We hope to see you back in the future. Regards Medicine
   

   Is this helpful?

   Report
7. T

   Tony

   Worcestershire

   1 review

   4.0

   1 review

   Dined on November 19, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Great place, great menu, great tastes - best breakfast in Birmingham!
   

   Is this helpful?

   Report
8. K

   Karyn

   Northampton

   4 reviews

   5.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited here for the first time this weekend. The food was delicious, lovely attentive staff and gorgeous surroundings. I just wish they had better toilets..!
   

   Is this helpful?

   Report
9. E

   Ellie

   Warwickshire

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and came out quickly despite it being very busy! Would definitely book in advance, especially on weekends, as there was a bit of a queue. French toast was amazing - would recommend!
   

   Is this helpful?

   Report
10. T

    Tracy

    Warwickshire

    1 review

    3.0

    1 review

    Dined on November 15, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3

    Great location and decor. Food super tasty but quite pricey. Service pretty poor and slow.
    

    Is this helpful?

    Report