Metropole @ 21c Museum Hotel

Review summary

1. j

   joseph

   VIP

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our anniversary. The food was amazing and Jeremy, our waiter, was outstanding. We were never rushed. In fact, we were there for 3 hours.
   

   Metropole @ 21c Museum HotelResponded today

   Thank you so much for sharing your experience with us, and congratulations on your anniversary! We’re thrilled to hear that you enjoyed the food, and that Jeremy made your celebration extra special. It’s great to know you were able to relax and enjoy your time without feeling rushed. We hope to be part of many more special moments for you both! Looking forward to welcoming you back soon!
   

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2. R

   Ruth

   VIP

   Cincinnati

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend the braised beef short ribs. My husband said they were the best he ever had. I recommend the sea scallops as well, excellent!
   

   Metropole @ 21c Museum HotelResponded today

   Thank you so much for the kind words, Ruth! We’re so happy to hear that your husband loved the braised beef short ribs — what a compliment! And we’re thrilled you enjoyed the sea scallops as well. Your recommendations mean a lot to us, and we can’t wait to have you both back for another great meal!
   

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3. D

   Doug

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice relaxing meal that my wife and I experienced after an afternoon show at the Aronoff across the street. Nikki our waitress was friendly and attentive. The service was fast and perfect even though the place was busy. And the food was totally awesome,....great grilled bread, delicious hawk burger for my wife and a thick grilled pork chop for me, finished with a crispy light creamy creme brulee for both of us. They also surprised us with lemony cotton candy. This restaurant is a true gem and highly recommended.
   

   Metropole @ 21c Museum HotelResponded today

   Thank you so much for your amazing review, Doug! We’re so happy to hear that you and your wife had a relaxing meal after the show and that Nikki took such great care of you. It’s wonderful to know you loved everything from the grilled bread to the hawk burger and thick grilled pork chop, and that the crème brulee and surprise cotton candy added a fun touch to your evening. We’re so grateful for your kind words and recommendation, and we can’t wait to have you both back soon!
   

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4. p

   payal

   VIP

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Ambience and food was good Server was not very interactive
   

   Metropole @ 21c Museum HotelResponded today

   Thank you for your feedback! We’re glad to hear you enjoyed the ambiance and food. We’re sorry to hear that the service didn’t meet your expectations, and we’ll be sure to address this with our team. We appreciate your comments and hope to provide you with a better experience on your next visit!
   

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5. S

   Sue

   Cincinnati

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was excellent!! Service wasn't the best but the food more than made up for it!!
   

   Metropole @ 21c Museum HotelResponded today

   Thank you for your review! We’re so glad to hear you loved the food! We also appreciate your feedback on the service, and we’ll be sure to work on improving that with our team. We hope to welcome you back soon for an improved experience!
   

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6. A

   Andy

   VIP

   Cincinnati

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious, as always!! Changing menu is fun. Will be back.
   

   Metropole @ 21c Museum HotelResponded today

   Thank you so much for your kind words, Andy! We're thrilled to hear you enjoyed everything, and we’re glad the changing menu keeps things exciting for you. Can’t wait to have you back again soon!
   

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7. M

   Matthew

   Cincinnati

   1 review

   5.0

   1 review

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic experience! The trout was stunning, grilled grits unique, but the true standout was the salmon and crispy rice app. I will most definitely be back!
   

   Metropole @ 21c Museum HotelResponded today

   Thank you so much for your fantastic review! We’re so happy to hear that you enjoyed the trout, grilled grits, and especially the salmon with crispy rice — it’s one of our favorites too! We can’t wait to welcome you back for another amazing meal. See you soon!
   

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8. C

   Carol

   VIP

   Cincinnati

   62 reviews

   4.0

   62 reviews

   Dined on February 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   My dining companion and I ordered identical meals: the beet salad and the fish of the day, which was trout. We both really enjoyed the beautiful presentation and quality of our dishes. My companion remarked on how wonderful it was to be in a restaurant where it was quiet enough to carry on a conversation.
   

   Metropole @ 21c Museum HotelResponded today

   Thank you for your wonderful review! We're so happy to hear that both you and your dining companion enjoyed the beet salad and trout, as well as the presentation and quality of the dishes. It's also great to know that you appreciated the peaceful atmosphere—creating a comfortable space for conversation is something we strive for, although it is somewhat a baby bear of a task: not too quiet, not too loud. We are glad we got it right for you. We look forward to welcoming you both back soon!
   

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9. A

   Alyssa

   Denver

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   The food was pretty good, we really liked the shishito hash, but the service was very slow even though they had plenty of staff and it wasn't busy. Then they messed up our check and gave it to another table who paid with a hotel voucher. Then, they spent over 20 minutes trying to figure out what went wrong and void the voucher payment and still charged us the full price. Then, when we went to get our valet, the front desk had lost our ticket, and the valet guy made us walk to our car instead of getting it for us. Poor service.
   

   Metropole @ 21c Museum HotelResponded today

   Thank you for taking the time to share your experience with us. We’re happy to hear that you enjoyed the shishito hash, but we sincerely apologize for the issues you encountered with both the service and the valet. This is certainly not the experience we aim to provide, and we’re sorry for the confusion with your check and the inconvenience you faced retrieving your car. We’re addressing these concerns with our team to ensure they don’t happen again. Your feedback is important to us, and we hope you’ll give us another opportunity to make it right on your next visit.
   

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10. A

    Adam

    VIP

    Cincinnati

    59 reviews

    5.0

    59 reviews

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Dinner menu had a nice variety for a limited Valentine’s Day offering. Tomato bisque was delicious and my wife and daughter split a Citrus salad. The main courses were delicious. Service was outstanding and we loved walking the art exhibit after.
    

    Metropole @ 21c Museum HotelResponded today

    Thank you so much for sharing your experience with us! We're so glad to hear you enjoyed the Valentine’s Day menu. It’s wonderful that you loved your main courses and had a great time with our service. We're also happy to hear you enjoyed the art exhibit afterward — it’s always nice to combine great food with a bit of culture! We hope to welcome you back for another memorable experience soon!
    

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