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Mexican Sugar Montrose - Regent Square, Houston, TX

Mexican Sugar Montrose - Regent Square

4.3
4.3
39 Reviews
$30 and under
Mexican

Make a reservation

2 people
8:00 PM
Booked 127 times today
  • Good for groups
  • Great for creative cocktails
  • Good for special occasions
Mexican Sugar is NOW OPEN at Regent Square in the heart of Montrose! We offer an elevated dining experience that celebrates the vibrancy and richness of Mexico. We take the traditional flavors of Mexican cuisine and elevate them to new heights with our commitment to using only the freshest ingredients and preparing everything from scratch. Our warm and inviting atmosphere inspired by the beauty of Mexican design and architecture provides an ambiance ideal for any dining occasion. From Happy Hour to Lunch, Brunch to Dinner and Late Night, we are so excited to serve you in Montrose!

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Mexican, Contemporary Mexican
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri 11:00 am–11:00 pm Sat 10:00 am–11:00 pm Sun 10:00 am–10:00 pm
  • Phone number
    (713) 487-1095
  • Website
    https://www.mexicansugarcocina.com/
  • Payment options
    AMEX, Cash not accepted, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Ruben Campos
  • Location
    3505 W Dallas St, Houston, TX 77019
  • Neighborhood
    Montrose
  • Cross street
    W. Dallas Street @ Dunlavy Street
  • Parking details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 39 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.3Service
  • 4.5Ambience
  • 4.2Value

Noise • Moderate

39 Reviews

  1. Harshul

    VIP

    San Francisco

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 3
    Kitchen and staff seemed overwhelmed. Our main course didn’t come for an hour and we just canceled the order and left.

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  2. noe

    VIP

    Houston

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wow! We had an amazing dinner (5 ppl) on Christmas Eve. From the start when we walked in seeing the cool ambiance, then making our way upstairs. Much bigger than I expected. Our Waiter for the evening was fantastic! He went over the menu and provided his personal favorites. The Guac was spot on. I had the burger and it was so much flavor. I went medium and was still so soft. Our sever and the other employees checked on us throughout the meal. I’m a foodie and this is now on the rotation.
    Mexican Sugar Montrose - Regent SquareResponded 1 day ago
    Hello Noe. Wow! We're thrilled to hear about your amazing dinner experience on Christmas Eve at Mexican Sugar Regent Square. It's great to know that you appreciated the ambiance, the menu, and the service. We're glad you enjoyed our Guacamole and Hamburguesa! Your kind words mean a lot to us and we're grateful for your support. We look forward to welcoming you back for more memorable meals.

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  3. Julya

    Coastal Georgia

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Such a lovely experience with great service and wonderful food.
    Mexican Sugar Montrose - Regent SquareResponded today
    Good evening, Julya! We are so excited to finally be open and in the neighborhood, and sincerely look forward to serving you again soon. We greatly appreciate your feedback and patronage. Can't wait for next time! Happy New Year; our very best to you, Julya!

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  4. Bella

    Houston

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely loved this restaurant! The food the drinks the atmosphere was great.
    Mexican Sugar Montrose - Regent SquareResponded 1 day ago
    Thanks for visiting us, Bella! We're thrilled to hear that you loved your experience at Mexican Sugar Regent Square. It's wonderful to know that our food, drinks, and atmosphere added to your positive experience. Your kind words are a testament to the efforts of our team to provide a memorable dining experience. We look forward to welcoming you back soon!

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  5. Rene

    Houston

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 4
    3. Service 3
    4. Ambience 4
    Everything was good, waiting for the waiter to come take our order took longer than expected
    Mexican Sugar Montrose - Regent SquareResponded today
    Hi Rene, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed your dining experience at Mexican Sugar Regent Square. We're sorry to hear about the longer than expected wait for our service, we aim to provide efficient service to all our guests. We appreciate your feedback and we'll certainly work on improving this aspect. We sincerely hope to see you again soon!

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  6. Rhonda

    Houston

    5 reviews

    5.0

    5 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and drinks were so good. We will definitely be back!
    Mexican Sugar Montrose - Regent SquareResponded today
    Thanks for the feedback, Rhonda! We're thrilled to hear that you enjoyed the food and drinks at Mexican Sugar Regent Square. It's always our goal to provide the best possible experience for our guests. We're looking forward to welcoming you back soon!

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  7. Seanne

    Houston

    22 reviews

    5.0

    22 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Really enjoyed this new restaurant. Only complaint is that the beef in my tacos was much too overcooked. My husband’s enchiladas were very tasty.
    Mexican Sugar Montrose - Regent SquareResponded 1 day ago
    Thanks for the feedback, Seanne! We're thrilled to hear that you and your husband enjoyed your meal at Mexican Sugar Regent Square. We pride ourselves on our authentic Mexican cuisine and it's wonderful to know that you found our dishes tasty. We're sorry to hear that the beef enchiladas didn't meet your expectations - we always strive for perfection! Your feedback is valuable to us and we'll certainly take it into consideration. We hope to see you again soon for another enjoyable dining experience.

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  8. Isabel

    Houston

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Good food and drinks Still new so I understand staff being overwhelmed and running behind. But see lots of potential Hopefully they keep the good happy hour!
    Mexican Sugar Montrose - Regent SquareResponded today
    Thanks for visiting us, Isabel! We're thrilled to hear that you enjoyed our food and drinks, and that our staff's hard work is appreciated. We're sorry to hear that you experienced some delays during your visit. We're always striving to provide efficient service and your feedback helps us do just that. We're looking forward to your continued patronage and hope to see you at Mexican Sugar Regent Square again soon for Happy Hour!

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  9. Angela

    Houston

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Kind and attentive service. Delicious food and drinks! Staff was very careful and made sure to note all of our food allergies while taking our order and before allowing us to order items that may cross-contaminate. The Mexican Vanilla ice cream is some of the best I've ever eaten! The churros were wonderful too!
    Mexican Sugar Montrose - Regent SquareResponded 1 day ago
    Thanks for visiting us, Angela! We're thrilled to hear that you had a wonderful experience at Mexican Sugar Regent Square. It's great to know that our team was attentive and made you feel comfortable with your food allergies. We're glad you enjoyed our Mexican Vanilla Bean Ice Cream and our Churros! We strive to provide excellent food and service to all our guests, and your kind words are truly appreciated. We look forward to serving you again soon!

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  10. Olaide

    VIP

    Houston

    3 reviews

    1.0

    3 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Terrible Experience – Avoid at All Costs! I rarely write reviews, but after what we experienced here, I feel compelled to warn others. Our reservation was for 6:15, but we arrived around 6:25 due to parking issues. We were seated near the kitchen, right in a high-traffic area with the door opening and closing constantly. We asked to move to another section, and were told it would be a 25-minute wait. After an hour at the bar, we noticed that not a single table had food in front of them. Some women seated nearby had been waiting for over 1.5 hours and still hadn’t received their meals. It became clear that they had overbooked and the kitchen was backed up, unable to keep up with the demand. We decided to leave but had already ordered two cocktails and an appetizer while sitting at the bar. After waiting about 20 minutes for the appetizer, we asked our server, Aaron, to remove it so we could pay for the drinks and leave. He said only the manager could handle that, and we waited another 5 minutes. At this point, my husband was starving and frustrated, and he just wanted to pay and go. Aaron then threatened to call the police over $23 worth of drinks because he couldn't charge us without the manager's approval. We spoke to another manager, who apologized and said we could leave. But Aaron ran after my husband, claiming they had cameras and threatening to call the cops. Thankfully, the manager stepped in and the situation was resolved. This place is a complete disaster – they overbooked, couldn’t handle the kitchen load, and the service was abysmal. The staff was unprofessional and rude. We will never be returning, and I highly recommend you stay away.
    Mexican Sugar Montrose - Regent SquareResponded 4 days ago
    Dear Olaide, Thank you for taking the time to share your feedback. Your concerns about the seating arrangement, delays in food service, and the handling of your payment are taken very seriously. This is not the level of service we strive to provide, and it’s clear we fell short in several areas during your visit. While we do our best to accommodate guests promptly, it is evident that we did not manage the volume of reservations effectively that evening. We value your feedback and would appreciate the opportunity to make this right. If you are open to discussing this further, please feel free to contact us directly at 713.487.1095. Your experience highlights areas where we can improve, and we are committed to doing so. Sincerely, Jared Escalante

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FAQs

Mexican Sugar Montrose - Regent Square offers takeout which you can order by calling the restaurant at (713) 487-1095.

Mexican Sugar Montrose - Regent Square is rated 4.3 stars by 39 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
8:00 PM
Booked 127 times today

Order delivery or takeout

Google Map for Mexican Sugar Montrose - Regent Square

3505 W Dallas St, Houston, TX 77019

Additional information

  • Cross street
    W. Dallas Street @ Dunlavy Street
  • Neighborhood
    Montrose
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri 11:00 am–11:00 pm Sat 10:00 am–11:00 pm Sun 10:00 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Mexican, Contemporary Mexican
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Cash not accepted, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Ruben Campos
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
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